2015 Volkswagen CC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
4 distinct recall campaigns
35,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 10 of 30 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 9 | 30.0% |
| Electrical and battery issues | 6 | 20.0% |
| Braking behavior | 4 | 13.3% |
| Steering behavior | 4 | 13.3% |
| Engine operation | 3 | 10.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 10 |
| Air Bags | 7 |
| Electrical System | 5 |
| Engine | 4 |
| Electronic Stability Control (Esc) | 2 |
| Exterior Lighting | 2 |
| Fuel System, Gasoline | 2 |
| Steering | 2 |
Fuel/Propulsion System: 10; Air Bags: 7; Electrical System: 5; Engine: 4; Electronic Stability Control (Esc): 2; Exterior Lighting: 2; Fuel System, Gasoline: 2; Steering: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 8; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (8). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 6 |
| 2019 | 4 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 3 |
2016: 1; 2017: 5; 2018: 6; 2019: 4; 2020: 4; 2021: 3; 2022: 1; 2023: 3; 2024: 3
Pattern summary
Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 9 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10935565 · 2016-12-15 (December 15, 2016)
I NOTICED A NOISE EARLIER THIS YEAR WHILE DRIVING AND I WAS CONVINCED IT WAS FLAT SPOTS ON THE TIRES OR ROAD NOISE.. I FOUND OUT RECENTLY THAT THE TIRES ON MY CAR ARE CUPPED AND NEED REPLACED IMMEDIATELY. SO I DID SOME RESEARCH ONLINE TO FIND THAT THOUSANDS OF PEOPLE HAVE THE SAME ISSUE.. VOLKSWAGEN REFUSES THAT IT IS AN ISSUE WITH THEIR CAR!! FROM WHAT I HAVE READ THERE IS DESIGN FLAW IN THE SUSPENSION THAT CAUSES TIRE CUPPING AND FEATHERING.. I CONTACTED CONTINENTAL TIRE AND THEY EXPLAINED THAT THIS IS A COMMON ISSUE ON THESE CARS AND THAT IT…
Owner-reported narrative. 29,712 miles reported. Look up ODI 10935565 at NHTSA ↗
Owner report 11013434 · 2017-08-07 (August 7, 2017)
ROAD NOISE AT 60MPH MADE ME INQUIRE AT MY 2 YEAR MAINTENANCE EVENT. MY CAR ONLY HAVE 16000 MILES AND THERE IS UNEVEN WEAR AND CUPPING IN THE REAR TIRES, PER THE DEALERSHIP. THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT (WITHOUT ME PAYING FOR IT). AFTER SEARCHING THE INTERNET I HAVE FOUND NUMEROUS CASES OF VW CC OWNERS COMPLAINING ABOUT THE PROBLEM ONLY FOR VW TO DO NOTHING. IT IS A SYSTEMIC PROBLEM WITH HOW VW SETS UP THEIR SUSPENSIONS WHICH IS LEADING TO POOR TIRE WEAR AND CUPPING. THE SUSPENSION IS NOT SET UP PROPERLY FROM NEW, AND IT TAKE…
Owner-reported narrative. 16,167 miles reported. Look up ODI 11013434 at NHTSA ↗
Owner report 11046433 · 2017-11-16 (November 16, 2017)
LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON …
Owner-reported narrative. 60 miles reported. Look up ODI 11046433 at NHTSA ↗
Owner report 11053506 · 2017-12-08 (December 8, 2017)
TL-CONTACT OWNS A 2015 VOLKSWAGON CC.... CONTACT STATED RECALL LETTER WAS FOR FUEL PUMP FLANGE PIECE. CONTACT STATED SHE HAD CALLED VOLKSWAGON OF AMERICA TWICE. DEALERSHIP HAD STATED THEY DO NOT HAVE PARTS TO FIX FUEL PUMP. VOLKSWAGON OF AMERICA ALSO HAD STATED THEY ARE DETERMINING WHAT PARTS NEED TO BE REPLACED. CONTACT SPOKE WITH VOLKSWAGON MANUFACTURER .. REPRESENTATIBE BY THE NAME OF JACKSON... STATED THAT THEY HAVENT DETERMINED WHAT THE PROBLEM IS WITH THE FUEL PUMP. CONTACT WANTED NUMBER TO FEDERAL TRADE COMMISSION AT [phone remove…
Owner-reported narrative. Look up ODI 11053506 at NHTSA ↗
Owner report 11054105 · 2017-12-12 (December 12, 2017)
RECALL ON A FUEL PUMP/ MODULAR WITH NO FIX SINCE 8/16/2017. TODAY 12/12/2017 STILL NO REMEDY OR FIX FOR THE ISSUE. SAFETY CONCERN AS I CARRY MY FAMILY IN THE CAR. SO FAR THANKFULLY NOTHING HAS HAPPENED AS OF YET.
Owner-reported narrative. 30,000 miles reported. Look up ODI 11054105 at NHTSA ↗
Owner report 11057728 · 2017-12-31 (December 31, 2017)
MANUFACTURING RECALL # 20AE NHTSA RECALL # 17V509 ONTERRUPTION OF POWER TO THE FUEL PUMP CONTROL MODULE MAY CAUSE LOSS OF POWER WHILE IN MOTION THAT COULD INCREASE CRASH CAUSING INJURY/DAMAGE RECALL FIX STILL NOT AVAILABLE FROM MFR
Owner-reported narrative. Look up ODI 11057728 at NHTSA ↗
Owner report 11063207 · 2018-01-17 (January 17, 2018)
THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. IN ADDITION TO TAKATA RECALL
Owner-reported narrative. Look up ODI 11063207 at NHTSA ↗
Owner report 11074397 · 2018-02-22 (February 22, 2018)
WE PURCHASED THE CC IN APRIL OF 2016, AND WE HAVE HAD TO TAKE THE CAR IN TWICE FOR THE CLOCK SPRING WHICH IN LOCATED IN THE STEERING WHEEL THIS CAUSIES THE HORN TO MALFUNCTION AND NOT WORK. I'M NOT SURE WHAT HAPPENED WHEN THIS OCCURRED THE FIRST TIME BUT THE SECOND TIME THIS OCCURRED I WAS LEAVING HOME AND STARTED THE VEHICLE AND WHEN I TURNED THE WHEEL IT MADE A WEIRD NOISE(I WAS BACKING OUT OF THE GARAGE) I KNEW IMMEDIATELY WHAT WAS WRONG BECAUSE THIS HAPPENED PREVIOUS AND I CHECKED THE HORN AND IT WAS NO LONGER WORKING.
Owner-reported narrative. 33,000 miles reported. Look up ODI 11074397 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V509000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2017-08-16 (August 16, 2017)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
NHTSA campaign record ↗18V329000 · Unknown Or Other
Reported: 2018-05-16 (May 16, 2018)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign record ↗19V014000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2019-01-11 (January 11, 2019)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
NHTSA campaign record ↗19V535000 · Air Bags: Air Bag/Restraint Control Module
Reported: 2019-07-17 (July 17, 2019)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
NHTSA campaign record ↗