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U.S. public vehicle records

Tesla MODEL X problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1,536 owner complaints analyzed

39 distinct recall campaigns

20,000 mi median reported failure mileage

Scope: 2015 to 2026 model years. Data snapshot: . 537 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 357 of 1,536 complaints (23.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior32721.3%
Braking behavior23115.0%
Electrical and battery issues1016.6%
Engine operation181.2%
Transmission and shifting140.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
357
Suspension
330
Electrical System
281
Steering
259
Vehicle Speed Control
125
Forward Collision Avoidance: Adaptive Cruise Control
124
Structure:Body
124
Service Brakes
99
Component breakdown data
CategoryCount
Unknown Or Other357
Suspension330
Electrical System281
Steering259
Vehicle Speed Control125
Forward Collision Avoidance: Adaptive Cruise Control124
Structure:Body124
Service Brakes99

Unknown Or Other: 357; Suspension: 330; Electrical System: 281; Steering: 259; Vehicle Speed Control: 125; Forward Collision Avoidance: Adaptive Cruise Control: 124; Structure:Body: 124; Service Brakes: 99

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
294
25,000 to 49,999
118
50,000 to 74,999
80
75,000 to 99,999
34
100,000 to 149,999
10
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,000294
25,000 to 49,999118
50,000 to 74,99980
75,000 to 99,99934
100,000 to 149,99910
150,000 and above1

Under 25,000: 294; 25,000 to 49,999: 118; 50,000 to 74,999: 80; 75,000 to 99,999: 34; 100,000 to 149,999: 10; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (294). 999 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
41
2017
73
2018
38
2019
58
2020
201
2021
185
2022
193
2023
200
2024
274
2025
165
2026
108
Complaints over time data
CategoryCount
201641
201773
201838
201958
2020201
2021185
2022193
2023200
2024274
2025165
2026108

2016: 41; 2017: 73; 2018: 38; 2019: 58; 2020: 201; 2021: 185; 2022: 193; 2023: 200; 2024: 274; 2025: 165; 2026: 108

Pattern summary

Unknown Or Other leads the component reports. Steering behavior appears in 327 complaint narratives. Braking behavior appears in 231 complaint narratives. Electrical and battery issues appears in 101 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10907035 · 2016-09-15 (September 15, 2016)

HERE IS FURTHER PROOF THAT THERE IS A DESIGN AND/OR MATERIALS PROBLEM WITH TESLA'S SUSPENSIONS. THIS WAS POSTED TODAY ON THE OFFICIAL TESLA MOTORS FORUM. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE CONDENSED VERSION OF POST: YESTERDAY, I WAS PARKING MY MODEL X90D IN THE PARKING GARAGE AT WORK, I WAS MAKING A SHARP TURN AS I WAS BACKING INTO A PARKING SPOT (IN MANUAL MODE, NOT AUTOPARK), WHEN I HEARD A BANG AND MY STEERING BECAME STIFF. WHEN I TRIED MOVING THE CAR, IT FELT LIKE IT WOULDN'T WANT TO MOVE. WHEN I M…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10907035 at NHTSA ↗

Owner report 10957394 · 2017-02-27 (February 27, 2017)

TAKATA RECALL I DROVE MY TESLA MODEL X 2016 TODAY TO WORK AND WHEN I WAS ABOUT TO PARK THE CAR IN THE PARKING LOT (AROUND 6 MILES PER HOUR MAY BE) IT SUDDENLY ACCELERATED AND HIT THE CONCRETE WALL AND BOUNCED BACK AROUND 8 FEET. SINCE IT WAS FOR PARKING I CAN SURELY SAY THAT I DID NOT ACCELERATE THE CAR. THE STEERING AIR BAGS AND KNEE AIR BAGS CAME OFF AND ALSO THE PASSENGER SIDE KNEE AIR BAGS CAME OFF AS WELL. I SEARCHED ONLINE AND THERE SEEMS TO BE A CLASS ACTION SUITE ON THIS ISSUE BUT TESLA IS NOT ACCEPTING IT AS THE GLITCH IN THEIR SOFTW…

Owner-reported narrative. 1,400 miles reported. Look up ODI 10957394 at NHTSA ↗

Owner report 10886254 · 2016-07-20 (July 20, 2016)

ON APRIL 30, MY HUSBAND WAS DRIVING MY NEW MODEL X ON THE FREEWAY. IT WAS A SUNNY DAY. HE DISENGAGED AUTOPILOT TO CHANGE FREEWAYS. AFTER HE CHANGED FREEWAYS, HE RE-ENGAGED AUTOPILOT. THE CAR FOLLOWED THE CURVE ON THE NEW FREEWAY, TURNING TO THE RIGHT, BUT WHEN THE FREEWAY STRAIGHTENED OUT, THE CAR KEPT TURNING AND HIT A GUARDRAIL ON THE RIGHT SIDE. NO WARNING, NO BRAKING, NO STOPPING. TESLA TELLS US THAT THE AUTOPILOT WAS NOT RE-ENGAGED AND WAS JUST IN CRUISE CONTROL (I DON'T KNOW HOW THE CAR WOULD BE FOLLOWING THE CURVE IN THE ROAD THEN). ALSO…

Owner-reported narrative. Look up ODI 10886254 at NHTSA ↗

Owner report 10905976 · 2016-09-13 (September 13, 2016)

TESLA IS NOW ALLOWING WEB BROWSING BY THE DRIVER WHILE THE CAR IS IN MOTION.WATCH THIS VIDEO FROM TIME 27:00 HTTPS://WWW.YOUTUBE.COM/WATCH?V=AEU5OL2IR4M THIS IS CONTRARY TO WHAT TESLA HAVE PREVIOUSLY CLAIMED WHICH IS THAT BROWSING IS NEVER ALLOWED WHILE DRIVING. I DON'T THINK THAT I NEED TO SPELL OUT THE DANGERS CREATED BY THIS SITUATION. THERE ARE SO MANY TESLA SHOWING UP IN THE SAVAGE YARDS THAT HAVE BEEN IN MAJOR FRONT END COLLISIONS THAT THERE MUST BE A PROBLEM WITH DRIVER DISTRACTION OR BRAKE FAILURE. PLEASE INVESTIGATE.

Owner-reported narrative. 5,000 miles reported. Look up ODI 10905976 at NHTSA ↗

Owner report 10850222 · 2016-03-17 (March 17, 2016)

FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTHER SIDE GAP, WAVY INSULATION ALONG REAR, FRONT PASSENGER DOOR MOTOR SPINS. PERMANENT SEAT DEPRESSION IN REAR. STATIONARY TO BACKING UP.

Owner-reported narrative. Look up ODI 10850222 at NHTSA ↗

Owner report 10910884 · 2016-09-30 (September 30, 2016)

THIS IS A COMPLAINT ABOUT THE TESLA MODEL X AND MODEL S UNINTENDED ACCELERATION INCIDENTS. IT APPEARS THAT TESLA IS STILL USING AN ACCELERATOR PEDAL THAT HAS ONLY A SINGLE SENSOR. THIS PEDAL IS SUPPLIED BY FORD WHO HAVE A HISTORY OF UA INCIDENTS INVOLVING ELECTRONIC THROTTLE CONTROL. SOME MANUFACTURERES HAVE NOW SWAPPED TO A DUAL SENSOR 6 WIRE SYSTEM. IN THE EVENT OF A BAD INPUT FROM ONE SENSOR THIS TRIGGERS A FAULT CODE AND DISABLES THE ACCELERATOR. TESLA HAS REPEATEDLY CLAIMED THAT IN ALL THESE INCIDENTS THE LOGS SHOW 100% THROTTLE. THI…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10910884 at NHTSA ↗

Owner report 10873117 · 2016-06-07 (June 7, 2016)

OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.

Owner-reported narrative. 350 miles reported. Look up ODI 10873117 at NHTSA ↗

Owner report 11437836 · 2021-10-22 (October 22, 2021)

The contact owns a 2016 Tesla Model X. The contact stated while driving 65 MPH, the vehicle inadvertently began to stall. The warning message " Front Motor Disabled" appeared on the instrument panel. The contact veered to the side of the road. The contact was able to restart the vehicle however, the failure recurred several times while driving. The dealer was notified of the failure and arrived at the contact's residence to diagnose the vehicle. The dealer diagnosed that the motor had failed and advised the contact to take the vehicle to their …

Owner-reported narrative. 95,000 miles reported. Look up ODI 11437836 at NHTSA ↗

Owner report 11494310 · 2022-11-20 (November 20, 2022)

THERE ARE KEY FOBS, ONE EACH FOR THE TWO DRIVERS IN THE HOUSE. THESE ARE IDENTIFIED IN THE PROFILE SETTINGS. FOR THE PAST FOUR YEARS, AFTER A SPECIFIC UPDATE TO THE FIRMWARE (I CAN’T PINPOINT WHICH OR THE PRECISE MONTH/YEAR), USING A KEY FOB WILL FREQUENTLY, BUT ERRATICALLY CHOOSE THE WRONG PROFILE. BECAUSE OF THE DIFFERENCE IN DRIVER HEIGHTS, THIS MAY MEAN THAT THE SEAT IS ADJUSTING FORWARD CAUSING KNEES TO QUICKLY APPROACH THE AREA OF THE DASHBOARD. AS ONE EXAMPLE WHERE I HAVE PINPOINTED WHEN THIS IS LIKELY TO OCCUR, I WILL HAVE FINISHED CHAR…

Owner-reported narrative. Look up ODI 11494310 at NHTSA ↗

Owner report 11494939 · 2022-11-26 (November 26, 2022)

The Model S and X has a recall for vehicles from 2015 to October 2016 builds. The recall is about the "parking break not released" when shifting to drive. My Model X is built in November 2016 and occasionally gets the warning of "parking break not released" from time to time. I would like to aware you guys and to please look into this issue that im facing. It may help if you guys over at NHTSA can look into what parking break Part numbers are installed on models earlier than my November 2016 built. Thanks!

Owner-reported narrative. Look up ODI 11494939 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2015
2
2016
12
2017
10
2018
9
2019
8
2020
10
2021
24
2022
22
2023
17
2024
8
2025
3
2026
0
Recall campaigns data
CategoryCount
20152
201612
201710
20189
20198
202010
202124
202222
202317
20248
20253
20260

2015: 2; 2016: 12; 2017: 10; 2018: 9; 2019: 8; 2020: 10; 2021: 24; 2022: 22; 2023: 17; 2024: 8; 2025: 3; 2026: 0

Year-by-year records

Tesla MODEL X model-year comparison
Model yearComplaintsRecallsChange in recalls
201502Not available
201644612+10
201726810-2
20181919-1
20191008-1
202012710+2
20214024+14
202212522-2
202319217-5
2024268-9
2025153-5
202660-3