2018 Tesla MODEL X: complaints, problems and recalls

TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INADVERTENTLY ACCELERATED OVER A CURB BEFORE CRASHING INTO A CEMENT LIGHT POLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, SHOULDER, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. ON SEVERAL OCCASIONS, PRIOR TO THE FAILURE, AN ERRONEOUS WARNING MESSAGE DISPLAYED WHILE DRIVING, INDICATING…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11092528 at NHTSA ↗

ACCORDING TO AN ARTICLE THAT I JUST READ ON YAHOO FINANCE, THE TELEGRAPH HAS REPORTED TODAY THAT BRITISH TV DIRECTOR'S TESLA BURSTS INTO FLAMES SITTING IN TRAFFIC. ACTOR MARY MCCORMACK HAS SHARED VIDEO OF HER BRITISH HUSBAND'S TESLA CAR SHOOTING FLAMES WHILE IN SOUTHERN CALIFORNIA TRAFFIC. HE HAD BEEN DRIVING ALONG A MAJOR ROUTE THROUGH LOS ANGELES, WHEN THE FIRE WAS FIRST SPOTTED BY OTHER ROAD USERS.SHE SAID THERE WAS NO ACCIDENT, AND THE INCIDENT WAS OUT OF THE BLUE. THIS IS WHAT HAPPENED TO MY HUSBAND AND HIS CAR TODAY. NO ACCIDENT, OUT OF T…

Owner-reported narrative. Look up ODI 11102260 at NHTSA ↗

WHEN SLOWLY PULLING INTO A PARKING SPOT, THE CAR ACCELERATED ON IT'S OWN JUMPING THE CURB AND SLAMMED INTO A CHAIN LINK FENCE. I PRESSED THE BRAKE PEDAL BUT IT DIDN'T RESPOND. MY TEN YEAR OLD CHILD WAS IN THE BACK SEAT AND THANKFULLY WE ARE BOTH UNHARMED. THIS IS THE SECOND INCIDENT OF THE CAR ACCELERATING ON IT'S OWN. THE FIRST TIME THIS OCCURRED WAS DURING MY FIRST WEEK WITH THE CAR AND WHEN I WAS SLOWLY DRIVING AROUND A TRAFFIC CIRCLE IN A RESIDENTIAL AREA AND THE CAR TOOK OFF ON IT'S OWN. NO DAMAGE OTHER THAN MISALIGNMENT THAT TIME BUT I WA…

Owner-reported narrative. 1,117 miles reported. Look up ODI 11111431 at NHTSA ↗

CANNOT OPEN DOORS. LOCKED OUT WITH NO WAY TO ENTER WITH KEYS OR MANUALLY. CAR IS ONLY FOUR MONTHS OLD AND HAD PLENTY OF CHARGE. TESLA ROADSIDE ASSISTANCE HAS NEEDED TO SEND SOMEONE OUT TO TRY AND FIX

Owner-reported narrative. 1,232 miles reported. Look up ODI 11115665 at NHTSA ↗

DEFECTIVE TIRE: ON 2018 TESLA MODEL X - 4201 MILES, 4 MONTHS OLD REAR TIRE: CONTINENTAL CROSS CONTACT LX SPORT CSI - 275 /45 R20 110V XL BSW TE CAR REPORTED LOSS IN TIRE PRESSURE, TOOK IT TO COSTCO FOR AIR REFILL, TECHNICIAN DISCOVERED TIRE HAD A BULGE IN IT SIDE WALL. REFER TO IMAGE ATTACHED. TIRE OR RIM SHOWS NO SIGN OF SIDE WALL HIT OR IMPACT. THIS IS A DEFECTIVE TIRE, WOULD LIKE TESLA AND CONTINENTAL TO INVESTIGATE AND REPLACE.

Owner-reported narrative. 4,280 miles reported. Look up ODI 11139524 at NHTSA ↗

DEFECTIVE TIRE: ON 2018 TESLA MODEL X - 4201 MILES, 4 MONTHS OLD REAR TIRE: CONTINENTAL CROSS CONTACT LX SPORT CSI - 275 /45 R20 110V XL BSW TE CAR REPORTED LOSS IN TIRE PRESSURE, TOOK IT TO COSTCO FOR AIR REFILL, TECHNICIAN DISCOVERED TIRE HAD A BULGE IN IT SIDE WALL. REFER TO IMAGE ATTACHED. TIRE OR RIM SHOWS NO SIGN OF SIDE WALL HIT OR IMPACT. THIS IS A DEFECTIVE TIRE, WOULD LIKE TESLA AND CONTINENTAL TO INVESTIGATE AND REPLACE. THANK YOU.

Owner-reported narrative. 4,170 miles reported. Look up ODI 11139528 at NHTSA ↗

WHILE IN A PARKING LOT AT LOW SPEED AND COMING AROUND A TURN TO PARK, TESLA SUDDENLY ACCELERATED FROM LOW SPEED TO HIGH SPEED HITTING A POLE. AIRBAGS DEPLOYED. SUDDEN ACCELERATION WAS WITHOUT WARNING. SEVERE DAMAGE TO CAR. LUCKILY NO PEDESTRIANS WERE NEARBY.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11142282 at NHTSA ↗

I BROUGHT MY CAR TO BROOKLYN TESLA SERVICE BECAUSE MY DRIVER SEAT STARTED TO ROCKING (ITS MOVING LIKE IT GOT LOOSE) AFTER TECHNICIAN DUPLICATED THE ISSUE, HE SAID IT'S A "NORMAL WEAR AND TEAR" AND THAT TESLA SEAT CAN START MOVING AFTER A CERTAIN TIME IF THE DRIVER IS HEAVY. THEY REFUSED TO DO ANYTHING I AM CONCERNED ABOUT SAFETY AND I'M SURE THAT LOOSE DRIVER SEAT IS DANGEROUS. IN ADDION THE SEAT HAS METAL BAR ON BUTTOM CUSION THAT IS PAINTFULL FOR "HEAVY" DRIVERS, ALSO A VERY BIG SAFETY CONCERN BECAUSE YOU CAN'T REALLY DRIVE IN PAIN AND …

Owner-reported narrative. Look up ODI 11151158 at NHTSA ↗

Reported: 2021-01-29 (January 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

Reported: 2021-10-29 (October 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Reported: 2022-01-27 (January 27, 2022)

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Consequence: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Reported: 2022-03-18 (March 18, 2022)

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

Reported: 2022-11-01 (November 1, 2022)

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

Reported: 2023-02-15 (February 15, 2023)

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.