2017 Tesla MODEL X: complaints, problems and recalls

MY ONLY COMPLAINT IS THE 'AUTOSTEER' FEATURE. IT'S UNCLEAR WHY THIS IS CONSIDERED AN OPTION AND IT CERTAINLY DOES NOT FUNCTION AS DESCRIBED WHEN I CHECKED IT OFF AS A 5000.00 OPTION UNDER 'ENHANCED AUTOPILOT' WHEN ORDERING MY TESLA. THE SYSTEM IS DANGEROUS, NOT READY FOR BETA TESTING AND CERTAINLY SHOULDN'T BE USED ON PUBLIC ROADWAYS OR WITH ANYONE YOU VALUE IN THE CAR. I CAN SEE IT BEING TESTING ON CLOSED ROADWAYS BY SKILLED PROFESSIONAL DRIVERS BUT OUTSIDE OF THAT IT IS DANGEROUS TO ENGAGE AT ANY SPEED. ON SURFACE STREETS IT CROSSES OVER INTO…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10991707 at NHTSA ↗

HERE IS A 2017 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25188896&ROWNUMBER=15&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE FALLEN COMPLETELY OFF AND ONE OF THE BACK WHEELS HAS GONE ALL WHOMPY. THERE IS NO SIGN OF COLLISION DAMAGE APART FROM THE FRONT SUSPENSION COLLAPSE WHICH HAS DESTROYED THE WHEEL ARCHES. THESE SUSPENSION FAILURES ARE OCCURRING AT A RIDICULOUSLY HIGH RATE AND IN NEAR NEW CARS SO IT CAN NOT BE BLAMED UPON POOR MAINTENANCE. PLEASE TAKE ACTION IMMEDIATELY RATHER THAN WAITING FOR MORE LIVES TO…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10995049 at NHTSA ↗

ON 4TH, JUNE, 2017, I WAS DRIVING THIS 2-MONTH-OLD TESLA MODEL X. WHILE I WAS MAKING A TURN AT ONE OF THE DOWNWARD PASSAGE IN A CARPARK, THE STEERING WHEEL COULD NOT MOVE ALL OF A SUDDEN, AND A WARNING POPPED UP SAYING CAR NEED SERVICE/STEERING ASSIST REDUCED. THEN A WHILE LATER THE STEERING WHEEL COULD MOVE AGAIN ALLOW ME TO FINISH THE TURN, BUT THEN STOPPED WORKING AGAIN LEAVING ME STUCK IN THE CAR PARK. THEIR TECHNICIAN REPLIED THAT THIS HAD HAPPENED TO A NUMBER OF MODEL X CARS BUT ONLY WHILE PARKED AND NOT DURING DRIVING. AFTER INSPE…

Owner-reported narrative. 2,050 miles reported. Look up ODI 11010490 at NHTSA ↗

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A FRESHLY UPLOADED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0JLLUPSVGJ4 THE OWNER DRIVES HANDS FREE ON AN UNDIVIDED ROAD WHILST USING BOTH HANDS TO EAT A BURGER. THIS IS NOT MERELY A CASE OF STUPIDITY IT IS A DIRECT CONSEQUENCE OF THE MARKETING OF AUTOPILOT BY TESLA. THE VERY NAME AUTOPILOT IS DANGEROUSLY MISLEADING, OTHER MAKERS CALL THEIR SYSTEMS "DRIVER ASSIST" OR "LANE-KEEPING ASSIST" THE WIDELY PUBLICISED CLAIM THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IS FURTHER ENCOU…

Owner-reported narrative. Look up ODI 11012943 at NHTSA ↗

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A CREDIBLE AND EASILY VERIFIED REPORT BY A TESLA OWNER IN UK WHO HAS HAD A NEAR DEATH EXPERIENCE WHILE ON AUTOPILOT: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AT-WHAT-POINT-DO-I-SAY-ENOUGH-IS-ENOUGH.100508/ ** A FEW WEEKS AGO, THE CAR WHILST IN AUTO PILOT SUDDENLY SWERVED ACROSS THE MOTORWAY INTO THE MIDDLE LANE. I CAUGHT IT HALF WAY ACROSS. THE MOTORWAY WAS PERFECT. (INTERESTINGLY AT A SUPERCHARGER, I ASKED THE GUY NEXT TO ME IF THIS HAD EVER HAPPENED TO HIM, AND HE SAID 'FUNNILY ENOUGH,…

Owner-reported narrative. 1,000 miles reported. Look up ODI 11035507 at NHTSA ↗

HERE IS A COMPLAINT POSTED ON THE TESLA FORUM ABOUT A TOTAL LOSS OF POWER STEERING: HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/BROKEN-POWER-STEERING SNIP** MY WIFE CALLED TODAY TO TELL ME HER NEW TESLA X HAD AN ERROR LIGHT THAT SAID SERVICE AND POWER STEERING ASSIST MAY BE LIMITED. I CALLED MY LOCAL CENTER TO INQUIRE AS TO WHAT TO DO NEXT. I ASKED IF THE CAR WAS DRIVEABLE, AS AT THAT TIME THE STEERING SEEMED TO BE WORKING FINE. THEY SAID GO FOR IT, THEY'D LOOK AT THE LOGS AND GET BACK TO ME. SURE ENOUGH ON MY WAY HOME FROM AN ERRAND WITH MY 3 KIDS…

Owner-reported narrative. 500 miles reported. Look up ODI 11039462 at NHTSA ↗

HERE IS A DISCUSSION ABOUT THE DANGERS OF THE REAR SEATS IN THE MODEL X: HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/CONCERN-ABOUT-HEAD-INJURY-THIRD-ROW-SEATING SNIP**THE THIRD ROW SEATS ARE CLEARLY EXCEEDINGLY DANGEROUS FOR MEDIUM-TALL PASSENGERS. IT IS JUST A MATTER OF TIME (IF IT HAS NOT HAPPENED ALREADY) THAT SOMEONE IS KILLED OR SUFFERS DEVASTATING NECK INJURIES FROM THIS SEATING/ROOF DESIGN. THE PROBLEM IS THAT SOMEONE CAN SIT 'COMFORTABLY' IN THAT SEAT AND THINK THEY ARE SAFE, BUT IN EVEN A MINOR FRONTAL CRASH THEIR FOREHEAD WOULD STRIKE THE…

Owner-reported narrative. 1,000 miles reported. Look up ODI 11039468 at NHTSA ↗

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26452947&ROWNUMBER=50&LOADRECENT=TRUE THE FRONT SUSPENSION HAS BROKEN AND THE WHEEL HAS BEEN SLICED IN HALF WHILE IT WAS STILL ROTATING. THE BACK WHEEL HAS GONE DECIDEDLY WHOMPY WHICH WOULD HAVE MADE THE CAR DIFFICULT TO STEER. NO AIR-BAGS HAVE DEPLOYED. THIS WAS NOT A CRASH. IT WAS A CASE OF SUSPENSION COLLAPSE CAUSED BY A SIMPLE AIR LEAK OR EVEN A FAULTY SOFTWARE OVER THE AIR UPGRADE. IT IS SIMPLY MIND BOGGLING THAT THIS CONTRAPTION HAS NOT BEEN RECALLED. PLEASE T…

Owner-reported narrative. 4,000 miles reported. Look up ODI 11042736 at NHTSA ↗

Reported: 2017-04-19 (April 19, 2017)

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Consequence: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.

Reported: 2017-10-12 (October 12, 2017)

Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: If the seat back moves forward in the event of a crash, it can increase the risk of injury.

Remedy: Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-13-004.

Reported: 2021-01-29 (January 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

Reported: 2021-10-29 (October 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Reported: 2022-01-27 (January 27, 2022)

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Consequence: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Reported: 2022-11-01 (November 1, 2022)

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

Reported: 2023-02-15 (February 15, 2023)

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.