2025 Tesla MODEL X: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
3 distinct recall campaigns
6,150 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 5 of 15 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 20.0% |
| Steering behavior | 2 | 13.3% |
| Transmission and shifting | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 5 |
| Electrical System | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Seat Belts | 2 |
| Service Brakes | 2 |
| Steering | 2 |
| Air Bags | 1 |
Unknown Or Other: 5; Electrical System: 3; Forward Collision Avoidance: Adaptive Cruise Control: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Seat Belts: 2; Service Brakes: 2; Steering: 2; Air Bags: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 11 |
| 2026 | 4 |
2025: 11; 2026: 4
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 3 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11639128 · 2025-01-28 (January 28, 2025)
My 2025 Model X has a feature commonly called "one pedal drive", where lifting pressure off the gas pedal causes regenerative braking force. This feature is *forced on* at all times, and is unsafe in slippery icy conditions, especially turns, especially downhill. I don't know if this is because of a malfunction of their regen-braking anti-lock (the ABS equvialent), or because it's simply not possible to drive safely in slippery conditions with one-pedal-drive regen braking... but either way, this situation is unsafe. I urge you to investigate…
Owner-reported narrative. Look up ODI 11639128 at NHTSA ↗
Owner report 11660294 · 2025-05-11 (May 11, 2025)
On [XXX], I visited the Tesla Brooklyn Showroom to purchase a new Tesla Model X. I tendered a valid, notarized promissory note for $128,487.79 as full payment for the vehicle. Under UCC § 3-310, a promissory note is a negotiable instrument payable on demand, legally considered a cash equivalent. Despite fulfilling my payment obligation, the vehicle was not delivered. On May 10, 2025, I returned to the showroom to deliver an enforcement packet, which included the promissory note, an Affidavit of Lien, and a UCC-1 Financial Statement. When I arr…
Owner-reported narrative. Look up ODI 11660294 at NHTSA ↗
Owner report 11664776 · 2025-06-04 (June 4, 2025)
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla Executive Support is ongoing. Safety concern unresolved.
Owner-reported narrative. Look up ODI 11664776 at NHTSA ↗
Owner report 11674090 · 2025-07-16 (July 16, 2025)
Left indicator button is randomly unresponsive, sometime it doesn’t work for up to a minute. This happened to me with my previous model x (bought back by tesla in a lemon case for the same issue), happened to me also in a loaner car they gave me while trying to fix this issue and now again in a recently purchased model x. In both cases Tesla replaced the steering yoke and that didn’t solved the issue This is a serious safety issue that left me frustrated and with no solution from Tesla. Every time i got a different response from tesla like: - i…
Owner-reported narrative. Look up ODI 11674090 at NHTSA ↗
Owner report 11677976 · 2025-08-02 (August 2, 2025)
serious error made during full self drive, it wants to make an illegal left turn at the intersection of cascade road and beltine that has caused multiple near collisions (see google maps location [XXX] ). I notified tesla of this via feedback option with no change for the last 4 months. I am concerned about full self drive ignoring traffic laws. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11677976 at NHTSA ↗
Owner report 11681216 · 2025-08-18 (August 18, 2025)
There is an error alert on my car that says front left safety restraint issue service is required. So seems to me the airbags or seat belt may not be working properly and its clearly labeled as a safety issue. We have to drive this vehicle nearly daily and tesla is refusing to fix for a minimum of 10 days even though this fault could threaten our lives. Make them fix ASAP
Owner-reported narrative. Look up ODI 11681216 at NHTSA ↗
Owner report 11682752 · 2025-08-25 (August 25, 2025)
Hazard flasher button in my 2-weeks old new Tesla Model X is not working. On August 23, 2025, I was in a parking lot and needed to turn on the hazard flashers to signal to the car behind me that I was waiting for another vehicle to leave a parking space. I discovered that the hazard flasher button on my 2025 Tesla Model X did not work at all. Since I could not activate the hazard lights, I had to continue driving to find another parking spot. This was the first time I tried to use the hazard flashers since purchasing the vehicle two weeks ear…
Owner-reported narrative. Look up ODI 11682752 at NHTSA ↗
Owner report 11682920 · 2025-08-25 (August 25, 2025)
The contact owned a 2025 Tesla Model X. The contact stated that while driving at approximately 65 MPH with Self-driving Assist activated, while the vehicle in front deaccelerated, the vehicle had aggressively deaccelerated. The contact stated that the self-driving assist had deactivated, causing him to aggressively depress the brake pedal, stopping before it struck the vehicle in front. Several unknown warning lights illuminated. In addition, the contact stated that the vehicle was struck in the rear by another vehicle, causing the vehicle to r…
Owner-reported narrative. 6,150 miles reported. Look up ODI 11682920 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V967000 · Air Bags:Frontal:Driver Side:Cushion
Reported: 2024-12-23 (December 23, 2024)
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
NHTSA campaign record ↗25V002000 · Back Over Prevention:Software | Electrical System
Reported: 2025-01-06 (January 6, 2025)
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
NHTSA campaign record ↗25V172000 · Air Bags | Electrical System:Horn
Reported: 2025-03-19 (March 19, 2025)
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Consequence: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
NHTSA campaign record ↗