Lexus ES350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,365 owner complaints analyzed
11 distinct recall campaigns
27,944 mi median reported failure mileage
Scope: 2007 to 2023 model years. Data snapshot: . 528 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 784 of 1,365 complaints (57.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 194 | 14.2% |
| Transmission and shifting | 49 | 3.6% |
| Steering behavior | 26 | 1.9% |
| Electrical and battery issues | 18 | 1.3% |
| Engine operation | 12 | 0.9% |
| Fuel system concerns | 4 | 0.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 784 |
| Vehicle Speed Control | 169 |
| Unknown Or Other | 69 |
| Structure:Body | 45 |
| Electrical System | 44 |
| Vehicle Speed Control:Accelerator Pedal | 44 |
| Structure | 29 |
| Service Brakes | 24 |
Air Bags: 784; Vehicle Speed Control: 169; Unknown Or Other: 69; Structure:Body: 45; Electrical System: 44; Vehicle Speed Control:Accelerator Pedal: 44; Structure: 29; Service Brakes: 24
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 248 |
| 25,000 to 49,999 | 116 |
| 50,000 to 74,999 | 78 |
| 75,000 to 99,999 | 41 |
| 100,000 to 149,999 | 36 |
| 150,000 and above | 9 |
Under 25,000: 248; 25,000 to 49,999: 116; 50,000 to 74,999: 78; 75,000 to 99,999: 41; 100,000 to 149,999: 36; 150,000 and above: 9
Under 25,000 miles has the most reports with usable mileage (248). 837 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2006 | 11 |
| 2007 | 52 |
| 2008 | 32 |
| 2009 | 43 |
| 2010 | 150 |
| 2011 | 28 |
| 2012 | 20 |
| 2013 | 20 |
| 2014 | 52 |
| 2015 | 33 |
| 2016 | 257 |
| 2017 | 539 |
| 2018 | 49 |
| 2019 | 26 |
| 2020 | 18 |
| 2021 | 17 |
| 2022 | 14 |
| 2023 | 4 |
2006: 11; 2007: 52; 2008: 32; 2009: 43; 2010: 150; 2011: 28; 2012: 20; 2013: 20; 2014: 52; 2015: 33; 2016: 257; 2017: 539; 2018: 49; 2019: 26; 2020: 18; 2021: 17; 2022: 14; 2023: 4
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 194 complaint narratives. Transmission and shifting appears in 49 complaint narratives. Steering behavior appears in 26 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10156602 · 2006-05-02 (May 2, 2006)
DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY. THE VEHICLE WOULD NOT SLOW WITH BOTH FEET DEPRESSED ON THE BRAKE PEDAL AND IN NEUTRAL. THE VEHICLE STOPPED ONCE IN PARK. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THEY ARE UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER HAS SENT TECHNICIANS TO LOOK INTO THE PROBLEM. THE VEHICLE IS A 2007 LEXUS ES350. *AK
Owner-reported narrative. 80 miles reported. Look up ODI 10156602 at NHTSA ↗
Owner report 10174732 · 2006-11-29 (November 29, 2006)
WHILE TRAVELING NORTH BOUND AT APPROXIMATELY 55 MPH ON INTERSTATE I-75 / M-59 WITH IN OAKLAND COUNTY / STATE OF MICHIGAN MY AUTOMOBILE SUDDENLY ACCELERATED, AFTER ATTEMPTING TO APPLY THE AUTOMOBILE BRAKES, TO APPROXIMATELY 85 MPH. THIS SUDDEN UNWANTED ACCELERATION CAUSED THE VEHICLE TO CRASH INTO THE HIGHWAY GUARD RAIL AND GO INTO A ROLL OVER. AS A RESULT OF THE SUDDEN ACCELERATION AND ROLL OVER THE VEHICLE WAS DAMAGE BEYOND REPAIR AND I WAS INJURED WITH SERIOUS BACK, NECK AND PELVIC INJURIES. *JB SEE ALSO 10176450 *DSY
Owner-reported narrative. 4,369 miles reported. Look up ODI 10174732 at NHTSA ↗
Owner report 10174071 · 2006-11-22 (November 22, 2006)
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND BACK TO DRIVE BEFORE IT WOULD SLOW DOWN. THE DEALER WAS ALERTED. THE VEHICLE WAS A 2007 LEXUS ES350. *AK
Owner-reported narrative. Look up ODI 10174071 at NHTSA ↗
Owner report 10175335 · 2006-12-06 (December 6, 2006)
DT*: THE VEHICLE STATED WHILE TRAVELING 65 MPH ON DRY ROAD CONDITIONS, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY TO 70 MPH. THE CRUISE CONTROL WAS ACTIVATED WHEN THIS OCCURRED. THE VEHICLE WAS PLACED IN NEUTRAL, AND THE BRAKE PEDAL WAS DEPRESSED, WHICH SLOWED DOWN THE VEHICLE. ON ANOTHER OCCASION WHILE TRAVELING 20 MPH, SUDDEN ACCELERATION RECURRED, THE VEHICLE WAS SHIFTED INTO PARK AND THE IGNITION WAS TURNED OFF. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE FLOORMAT COULD HAVE DEPRESSED THE ACCELERATOR PEDAL. ON 12/05/06, THE P…
Owner-reported narrative. 1,000 miles reported. Look up ODI 10175335 at NHTSA ↗
Owner report 10193309 · 2007-06-14 (June 14, 2007)
I DO NOT OWN THE 2007 LEXUS ES 350 OR THE TOYOTA CAMRY BUT IN THE COURSE OF TEST DRIVING BOTH OF THE VEHICLES, I WAS SHOCKED TO DISCOVER THAT THE "START/STOP" BUTTON DEFEATS THE OLDER IGNITION KEY INTERLOCK SYSTEM. IN THE OLDER KEYED IGNITION SYSTEM THE CAR MUST BE IN PARK TO TURN OFF THE ENGINE AND REMOVE THE KEY FROM THE IGNITION. IN THE 2007 MODELS OF LEXUS AND CAMRY THE ENGINE CAN BE TURNED OFF WITH THE VEHICLE IN DRIVE SIMPLY BY TOUCHING THE BRAKE--THERE IS NO IGNITION KEY TO PLACE IN THE STEERING COLUMN.. PLEASE READ THE FOLLOWING WH…
Owner-reported narrative. Look up ODI 10193309 at NHTSA ↗
Owner report 10230560 · 2008-06-11 (June 11, 2008)
ON JUNE 10, 2008 ABOUT 11:00PM, I WAS ON MY WAY FROM INDIANAPOLIS, IN TO COLUMBUS, OH. I WAS USING CRUISE CONTROL AND WENT TO REDUCE MY CRUISE SPEED WITH THE SWITCH ON THE STEERING COLUMN. MY 2007 ES350 IMMEDIATELY BEGAN TO ACCELERATE UNDER FULL POWER. I SWITCHED MY CRUISE CONTROL OFF, BUT IT WOULD NOT DISENGAGE. MY SPEED WAS INCREASING STILL. I HIT MY BRAKES AS HARD AS POSSIBLE, BUT THEY WOULD BARELY KEEP THE CAR AT IT'S SPEED ABOVE 80 AS I WAS DODGING TRAFFIC ON I-70 EASTBOUND. AFTER 2 MILES OF TRYING TO GAIN CONTROL OF THE CAR, FULL BRAKES A…
Owner-reported narrative. 69,655 miles reported. Look up ODI 10230560 at NHTSA ↗
Owner report 10176824 · 2006-12-22 (December 22, 2006)
TL* - THE CONTACT STATES THAT HIS 2007 LEXUS 250 DASH LIGHTS TURN OFF WITHOUT WARNING. THE LIGHTS WILL FLICKER ON AND OFF AND THEN GO OUT. THE LIGHTS WILL COME BACK ON FOR SHORT PERIODS OF TIME AFTERWARDS. THE VEHICLE DOES NOT LOSE POWER. THE DASH LIGHTS HAVE FAILED A TOTAL OF THREE TIMES. THE FAILURE OCCURRED 45 MINUTES INTO THE DRIVE TWICE. THE LAST FAILURE OCCURRED 2 MILES INTO THE DRIVE. THE EXTERNAL TEMPERATURE IS USUALLY BETWEEN 31-39 DEGREES WHEN THIS HAPPEN. DURING ONE OF THE INCIDENTS, THE TEMPERATURE FLASHED AT 39 DEGREES BEFOR…
Owner-reported narrative. 2,546 miles reported. Look up ODI 10176824 at NHTSA ↗
Owner report 10312817 · 2010-02-22 (February 22, 2010)
07/LEXUS/ES350/4DR FOR THE PAST 2 MONTHS, MY HEADLIGHTS HAVE BEEN GOING ON AND OFF. SOMETIMES WHEN I DRIVE AT NIGHT, THE LIGHTS WILL JUST GO OUT. THEN I AM LEFT TO DRIVE IN THE DARK. SOMETIMES IF I TURN THE LIGHTS OFF THEY MAY OR MAY NOT COME BACK ON AGAIN. IF THEY COME ON, IT IS ONLY BRIEFLY. THEN THE PROBLEM STARTS AGAIN. THIS IS A SAFETY HAZARD. I AM FINE AS LONG AS IT IS DAYTIME, BUT AT NIGHT, THIS IS QUITE SCARY. THE DEALERSHIP HAS TOLD ME THAT IT WOULD COST AT LEAST $500 DOLLARS TO REPLACE BOTH LIGHTS AND THAT THIS IS THE FIRST STEP BE…
Owner-reported narrative. 60,800 miles reported. Look up ODI 10312817 at NHTSA ↗
Owner report 10182749 · 2007-02-16 (February 16, 2007)
WHILE DRIVING THE CAR ON THE FALMOUTH CONNECTOR WITH THE TOLL BOOTH IN SIGHT, I LIFTED MY FOOT FROM THE ACCELERATOR TO DECELERATE AND SUDDENLY THE ACCELERATOR JUST TOOK OFF. I IMMEDIATELY APPLIED THE BRAKE BUT THE CAR CONTINUED TO TRY TO ACCELERATE, I THEN APPLIED BOTH FEET TO THE BRAKE AS I TRIED DESPERATELY TO STOP THE CAR WHILE THE FRONT WHEELS WERE SPINNING AND BURNING RUBBER. I TRIED TO SHUT DOWN THE IGNITION WITH THE PUSHBUTTON ON THE GEAR SHIFTER AND ALSO DESPERATELY TRIED TO MOVE THE GEAR SHIFTER FROM DRIVE BUT COULD NOT. NEITHER THE…
Owner-reported narrative. 2,658 miles reported. Look up ODI 10182749 at NHTSA ↗
Owner report 10305435 · 2010-02-04 (February 4, 2010)
VEHICLE: LEXUS ES350 - 2007 PROBLEM: WHEN BACKING UP OUT OF THE DRIVEWAY OR ONTO A BUSY STREET, THE CAR STALLS WHEN SHIFTED INTO DRIVE. THE COMPUTER RESETS ITSELF WHICH COULD BE 5 SECONDS AND THE CAR NEEDS TO BE RESTARTED OR ENOUGH TIME TO BE CRASHED INTO. I HAVE HAD THREE NEAR MISSES AS THE CAR STALLED WHEN BACKED UP ONTO A BUSY ROAD. THE PROBLEM HAS HAPPENED TO BOTH MYSELF AND WIFE, SO IT IS DRIVER INDEPENDENT. THE LEXUS DEALER SAID THERE IS NO FIX. THEY CLAIM THE SOFTWARE IS EITHER A YES OR NO FOR REVERSE OR FORWARD AND THE "ROLL" BE…
Owner-reported narrative. 13,000 miles reported. Look up ODI 10305435 at NHTSA ↗
Owner report 11133176 · 2018-10-03 (October 3, 2018)
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT AN INDEPENDENT MECHANIC, THEY DIAGNOSED THE VEHICLE AND STATED THAT THE ENGINE HAD A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Owner-reported narrative. 114,000 miles reported. Look up ODI 11133176 at NHTSA ↗
Owner report 10328080 · 2010-04-29 (April 29, 2010)
HAVE A PROBLEM WITH THE GAS TANK ON THE CAR. WHEN IT IS FULL AND I STOP AND THEN DRIVE AWAY I HEAR A THUMPING NOISE FROM IT. ONLY HEAR IT WHEN THE TANK IS FULL AT 1/2 I DON'T HEAR IT. I AM CONCERNED BECAUSE IT IS THE GAS TANK. HAD IT TO THE DEALER AND WAS TOLD IT WAS A NORMAL THING. I WAS TOLD THEY HAD FILLED UP 3 CARS OF THE SAME MODEL CAR AND IT WAS NOTICED IN THEM..AFTER ALL WE ARE DEALING WITH GAS.. *TR
Owner-reported narrative. Look up ODI 10328080 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2007 | 4 |
| 2008 | 4 |
| 2009 | 5 |
| 2010 | 5 |
| 2011 | 3 |
| 2012 | 3 |
| 2013 | 1 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
2007: 4; 2008: 4; 2009: 5; 2010: 5; 2011: 3; 2012: 3; 2013: 1; 2014: 1; 2015: 1; 2016: 1; 2017: 1; 2018: 2; 2019: 2; 2020: 1; 2021: 0; 2022: 0; 2023: 0