2011 Lexus ES350: complaints, problems and recalls

EXTREMELY DANGEROUS RIGHT FRONT PASSENGER GRASPS TOP OF DOOR FRAME TO CLOSE DOOR. DRIVER CLOSES WINDOW BUT IS UNABLE TO STOP WINDOW FROM CLOSING. ONCE IT STARTS IT CAN'T BE STOPPED NOR IS THERE A SAFETY STOP SUCH AS THAT FOUND IN GARAGE OR ELEVATOR DOORS. WINDOW CRUSHES FINGER OF PASSENGER AND FLESH IS TORN. FLESH RETRIEVED AND SEWN IN EMERGENCY ROOM BUT HOSPITAL SURGERY REQUIRED 3 WEEKS LATER ON RIGHT RING FINGER. POTENTIAL DEATH TRAP! IMAGINE IF IT CLOSES ON A CHILD, A DOG, OR OBJECT. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10481962 at NHTSA ↗

NEW TIRE, WIRES COMING OUT OF THE SHOULDER OF THE TIRE. *TR

Owner-reported narrative. 54,606 miles reported. Look up ODI 10565264 at NHTSA ↗

2011 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HER HUSBAND MOVED THE GEAR FROM PARK, TO DRIVE, THE VEHICLE SHOT OUT LIKE A ROCKET. THE VEHICLE WENT THROUGH AND BROKE AN IRON GATE, SMASHED SOME ELECTRICAL EQUIPMENT, TOOK DOWN A TREE AND ANOTHER ONE FELL ON TOP OF THE VEHICLE CRUSHING AND BREAKING THE DRIVER'S SIDE WINDOW. THE VEHICLE FINALLY STOPPED UNDER THE STAIRWAY TO AN UPSTAIRS CONDO WALL. THE CONSUMER BELIEVED THE VEHICLE WENT AIRBORNE AT SOME POINT. THE VEHICLE WAS TOTALED.…

Owner-reported narrative. Look up ODI 10574543 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TREATED FOR POST CONCUSSION SYNDROME, TEMPORARY HEARING LOSS ON HER LEFT EAR AND SEVERE LEFT SHOULDER, ELBOW, AND KNEE INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 28,000.

Owner-reported narrative. 28,000 miles reported. Look up ODI 10628724 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 LEXUS ES350. WHILE DRIVING AT 15 MPH, THE DRIVER REAR ENDED THE PRECEDING VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Owner-reported narrative. 19,000 miles reported. Look up ODI 10732581 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 LEXUS ES350. WHILE DRIVING APPROXIMATELY 50 MPH, THE NAVIGATION SYSTEM SCREEN WENT BLACK WITHOUT WARNING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Owner-reported narrative. 30,000 miles reported. Look up ODI 10763944 at NHTSA ↗

LEXUS INBOX X [XXX] <[XXX]@GMAIL.COM> 10:23 AM (0 MINUTES AGO) TO ME I OWN A 2011 LEXUS ES 350. ON 12/10/2015 I WAS PARKING IN A CHURCH PARKING LT WHEN SUDDENLY MY CAR ROARED LIKE AN AIRPLANE AND SURGED UP A HILL THROUGH AN IRON GATE AT A CEMETERY, DOWNING A STONE PILLAR AND FINALLY COMING TO A STOP ON TOP OF A HEADSTONE. I CANNOT DESCRIBE THE SHEER PANIC I EXPERIENCED. MY FIRST THOUGHT WAS THANK GOD NO ONE WAS IN FRONT OF ME. THE PREVIOUS DAY I PICKED UP MY 5 YR OLD GRANDDAUGHTER AT HER ELEMENTARY SCHOOL. CHILDREN COULD HAVE BEEN KI…

Owner-reported narrative. 43,000 miles reported. Look up ODI 10810656 at NHTSA ↗

MY LEXUS ES 350 ENGINE SHUT OFF WHILE DRIVING ON HWY W/O PRIOR NOTIFICATION OF ANY ERROR MESSAGES. MECHANIC SAID DIAGNOSTICS POINTED TO COOLING SYSTEM ERROR - WATER PUMP RELATED. THE PUMP WAS REPAIRED. CAR TEMP LIGHT WOULD FLUCTUATE FROM COLD TO HOT BACK TO COLD. MECHANIC SAID COOLING SYSTEM APPEARS TO BE FUNCTIONING BUT SENSORY GAUGE STILL FLUCTUATING. DEALER MECHANIC SAID WATER PUMP NEEDED TO REPLACED BUT THIS WAS ALREADY DONE. THEN INDEPENDENT MECHANIC INFORMED ME THAT ENGINE OVERHEATED AND WARPED. NOW CAR NEEDS ENGINE. CAR INITIALLY …

Owner-reported narrative. 113,000 miles reported. Look up ODI 10877003 at NHTSA ↗

Reported: 2016-05-23 (May 23, 2016)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Reported: 2019-01-09 (January 9, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Reported: 2019-10-17 (October 17, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.