2010 Lexus ES350: complaints, problems and recalls

TL* THE CONTACT OWNS A 2010 LEXUS ES 350. THE ACCELERATOR PEDAL BECAME STUCK WHILE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. ON ONE OCCASION, HE ATTEMPTED TO TURN OFF THE ENGINE AT A GAS STATION BUT THE ENGINE SURGED. HE WAS ABLE TO GAIN CONTROL OF THE VEHICLE. HE CALLED THE DEALERSHIP AND THE TECHNICIAN STATED THAT THEY WOULD PERFORM AN AT-HOME INSPECTION OF HIS VEHICLE. HE HAD NOT CONTACTED THE MANUFACTURER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

Owner-reported narrative. 500 miles reported. Look up ODI 10296782 at NHTSA ↗

THIS CONCERNS MY 2010 LEXUS ES 350, ACQUIRED NEW ON NOV. 30, 2009. ON1/23/10 I FOUND THE DRIVER FLOOR MAT LOOSE. UNDERNEATH WERE THE TWO LIGHT PLASTIC CLIPS, ONE OF WHICH (THE ONE ON THE GAS-PEDAL SIDE) WAS OUT OF ITS SOCKET ON THE FLOOR AND WAS LYING FREE ON THE FLOOR. WITH CONSIDERABLE DIFFICULTY I WAS ABLE TO RE-INSERT THE FLIMSY FLANGES OF THE LOOSE CLIP INTO ITS SOCKET AND THEN TO SECURE THE MAT TO BOTH CLIPS. OTHER THAN A VACUUMING BY THE ATTENDANT IN A CAR-WASH ESTABLISHMENT 1/16/10 NOTHING HAD BEEN DONE TO THE MAT SINCE THE ACQUISITI…

Owner-reported narrative. 1,350 miles reported. Look up ODI 10302087 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 LEXUS ES350. WHILE EXITING THE HIGHWAY THE ACCELERATOR STUCK AND SHE COLLIDED INTO A SNOW BANK. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH AND BODY. THE INSURANCE COMPANY TOTALLED THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 17,053.

Owner-reported narrative. 17,053 miles reported. Look up ODI 10317134 at NHTSA ↗

2010 LEXUS ES 350. CONSUMER STATES HE IS AFRAID TO DRIVE THE VEHICLE AND IT IS SITTING IN HIS GARAGE. *TGW THE CONSUMER STATED AS A RETIRED ENGINEER, HE BELIEVED THE PROBLEM GOES WAY BEYOND THE GAS PEDAL STICKING. *JB

Owner-reported narrative. Look up ODI 10321948 at NHTSA ↗

2010 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE ENGAGED THE CRUISE CONTROL, BUT DUE TO SPEED RESTRICTIONS WHERE HE WAS DRIVING, HE APPLIED THE BRAKE AND DROVE TO THE TOP. ONCE ON LEVEL GROUND AND WITH A CLEAR LANE AHEAD, HE ENGAGED RESUME. TO HIS SURPRISE THE VEHICLE LURCHED FORWARD WITH SUCH FORCE THAT HE FELT HE HAD BEEN PUSHED BACK INTO THE SEAT VERY HARD. HE APPLIED THE BRAKE AND DISENGAGED THE CRUISE CONTROL. THE DEALERS EXPLANATION WAS THAT THE VEHICLE WAS POWERFUL. THE CONSUMER ALSO STATED THERE…

Owner-reported narrative. Look up ODI 10323172 at NHTSA ↗

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS DRIVING IN TRAFFIC IN LOS ANGELES, CA IN A 2010 LEXUS ES 350 WHEN I FELT A BANG. I APPLIED THE BRAKES BUT DID NOT STOP UNTIL I PRESSED THE START/STOP BUTTON. THE CAR WAS SPUN AROUND AND I WAS INVOLVED WITH ANOTHER CAR. THE VIN IS [XXX] . LUCKILY NO ONE WAS INJURED ACCORDING TO THE POLICE WHO WERE THERE. *TR

Owner-reported narrative. 4,000 miles reported. Look up ODI 10331673 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A KEYLESS ENTRY DEVICE AND WHEN THE DEVICE WAS INSIDE THE VEHICLE, THE DOOR WAS NOT SUPPOSED TO LOCK. THE CONTACT STATED THE DOORS WOULD LOCK EVEN WITH THE KEYLESS ENTRY INSIDE OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 5,000. UPDATED 09/29/10. *LJ

Owner-reported narrative. 5,000 miles reported. Look up ODI 10343209 at NHTSA ↗

1. AS I APPROACHED A RED LIGHT, I WANTED TO MOVE MY FOOT FROM THE GAS PEDAL TO THE BRAKE. THE TOP OF MY SNEAKER GOT CAUGHT IN THE UNDERSIDE OF THE BRAKE PREVENTING ME FROM BEING ABLE TO STOP THE CAR. I WAS ABLE TO FREE MY FOOT BY PULLING IT SIDEWAYS AND BACK TO THE GAS PEDAL CAUSING ME TO MOMENTARILY HIT THE GAS PEDAL AND MOVING THE CAR FORWARD TOWARD THE INTERSECTION. SINCE I HAD BEGUN TO SLOW DOWN FOR THE TRAFFIC LIGHT AND THERE WAS NO CAR IN FRONT OF ME, NO ACCIDENT TOOK PLACE. 2. JAN 31-A FEW DAYS LATER THE SAME THING HAPPENED. I CALLED …

Owner-reported narrative. 750 miles reported. Look up ODI 10351298 at NHTSA ↗

Reported: 2009-10-05 (October 5, 2009)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.

Reported: 2016-05-23 (May 23, 2016)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Reported: 2018-01-09 (January 9, 2018)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Reported: 2019-01-09 (January 9, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Reported: 2019-10-17 (October 17, 2019)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.