2018 Lexus ES350: complaints, problems and recalls

CRUISE CONTROL WITH DISTANCE FOLLOWING. THIS SYSTEM WHEN ACTIVE AND BY DESIGN STOPS SLOWING THE VEHICLE AT AN ESTIMATED 25 MILES AN HOUR. THE OPERATOR IS EXPECTING THE VEHICLE TO COME TO A COMPLETE STOP AND IT DOES NOT. THIS IS A VERY SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE REAR END COLLISIONS BECOME PROMINENT REGARDLESS IF DOCUMENTED IN MANUALS. SINCE THERE ARE TWO TYPES OF THIS SYSTEM THE OWNER MAY NOT KNOW WITH WHICH ONE THEY HAVE. SO IF YOU'RE COMING UP ON STOPPED TRAFFIC AND RELYING ON THE CAR TO STOP ITSELF FROM …

Owner-reported narrative. 100 miles reported. Look up ODI 11051352 at NHTSA ↗

THE FRONT WINDSHIELD SPLIT IN HALF WHEN THE A/C CAME ON DURING A VERY HOT DAY.

Owner-reported narrative. 9,500 miles reported. Look up ODI 11245768 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 52 MPH, THE ENGINE SUDDENLY SHUTOFF AND APPROXIMATELY 5 TO 10 SECONDS LATER, THE ENGINE SUDDENLY RESTARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JOHNSON LEXUS LOCATED AT 5839 CAPITAL BLVD, RALEIGH, NC 27616, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. INFORMATION DOWN LOADED FROM THE VEHICLE?S COMPUTER INDICATED THAT THE DRIVER WAS DEPRESSING BOTH THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME. THE CONTACT INDICATED THAT WAS NOT THE CA…

Owner-reported narrative. 9,000 miles reported. Look up ODI 11360612 at NHTSA ↗

I WAS AT A STOPLIGHT AND THERE WERE A COUPLE VEHICLES IN FRONT OF ME. THE LIGHT WAS RED. I WAS A CAR LENGTH AND A HALF AWAY FROM THE VEHICLE DIRECTLY IN FRONT OF ME. AS SOON AS THE LIGHT TURNED GREEN, I SAW THE VEHICLES IN FRONT OF THE VEHICLE DIRECTLY IN FRONT OF ME PROCEED TO MOVE FORWARD, AND THE DRIVER IN FRONT OF ME TOOK HIS FOOT OFF OF HIS BRAKES, SO I THOUGHT HE WAS MOVING FORWARD AS WELL. SO THEN I DECIDED TO ACCELERATE TO ABOUT 5-10 MPH. BY THE TIME I REALIZED THE VEHICLE IN FRONT OF ME WASN'T MOVING FORWARD, MY CAR HIT HIS TRAIL-HITCH…

Owner-reported narrative. 13,047 miles reported. Look up ODI 11363483 at NHTSA ↗

The contact owns a 2018 Lexus ES350. The contact stated that while driving approximately 5 MPH and making a left turn into a parking lot, the vehicle suddenly experienced unintended acceleration driving to the opposite side of the parking lot before the vehicle shut off. The contact stated that moments later the vehicle was restarted and operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure,…

Owner-reported narrative. 66,150 miles reported. Look up ODI 11525958 at NHTSA ↗

Reported: 2020-01-13 (January 13, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Reported: 2020-11-04 (November 4, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.