2015 Lexus ES350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
1 distinct recall campaigns
23,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 7 of 16 complaints (43.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 18.8% |
| Electrical and battery issues | 2 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 7 |
| Electrical System | 4 |
| Service Brakes | 4 |
| Forward Collision Avoidance | 2 |
| Vehicle Speed Control | 2 |
| Power Train | 1 |
| Seats | 1 |
| Tires | 1 |
Unknown Or Other: 7; Electrical System: 4; Service Brakes: 4; Forward Collision Avoidance: 2; Vehicle Speed Control: 2; Power Train: 1; Seats: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 2 |
| 2016 | 6 |
| 2017 | 2 |
| 2018 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
2015: 2; 2016: 6; 2017: 2; 2018: 1; 2020: 2; 2021: 1; 2022: 1; 2023: 1
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10760129 · 2015-08-29 (August 29, 2015)
AFTER STARTING ENGINE WE BEGAN TO HEAR CRACKLING NOISES SIMILAR TO ELECTRICAL SOUNDS. THIS PERSISTED FOR ABOUT 30 MINUTES. WE VISITED OUR DEALER AND WERE TOLD THAT IT IS NORMAL. WE DO NOT BELIEVE THIS. THE CRACKLING NOISES WOULD ONLY BE EVIDENT FOR A SHORT TIME AFTER THIS. NOW WE ARE HEARING THESE NOISES LOUDER AND MORE OFTEN THROUGHOUT THE DAY. WE HAVE NO IDEA WHETHER WE HAVE A SAFETY ISSUE OR NOT, HOWEVER WE FEEL UNSAFE. WE NOTIFIED LEXUS AND ARE WAITING FOR A RESPONSE.
Owner-reported narrative. 600 miles reported. Look up ODI 10760129 at NHTSA ↗
Owner report 10811855 · 2015-12-23 (December 23, 2015)
WHILE DRIVING ON THE INTERSTATE WITH THE RADAR CRUISE ENGAGED, WE WERE APPROACHING A SLOWER CAR , ANOTHER CAR WAS IN THE INSIDE LANE ADJACENT TO US AND BEFORE WE COULD DISENGAGE THE CRUISE OUR LEXUS ES350 BRAKED FORCEFULLY AND THE CAR FOLLOWING HAD TO BRAKE TO AVOID A COLLISION...THIS IS FIRST HAND INFORMATION WITH NO DOCUMENTATION....WE HAD JUST PURCHASED THE VEHICLE AND WERE ON OUR WAY HOME....THERE ARE 3 DISTANCE SETTINGS FOR THE RADAR CRUISE AND I AM NOT SURE WHICH ONE WAS ACTIVE SINCE I HAD NO EXPERIENCE WITH IT....THIS RADAR CRUISE SYSTEM…
Owner-reported narrative. 25 miles reported. Look up ODI 10811855 at NHTSA ↗
Owner report 10840059 · 2016-03-05 (March 5, 2016)
I WAS PULLING INTO MY GARAGE SLOWLY, BRAKING TO STOP, WHEN THE CAN ACCELERATED. I COULD HEAR THE ENGINE REV AND I PRESSED HARD ON THE BRAKE AND PUT THE CAR IN PARK. THE CAR TRAVELED ABOUT 4 FEET BEFORE IT CAME TO A STOP. I REPORTED TO LEXUS WHO TURNED OVER TO 'LEGAL' AND I HAVE BEEN WAITING FOR A WEEK FOR AN INVESTIGATOR TO CONTACT ME TO LOOK AT THE CAR, AFTER WHICH THEY SAY IT WILL BE ANOTHER 30 DAYS FOR A FINDING. THE PAPERWORK I FILLED OUT TERMED THIS AS 'UNINTENDED ACCELERATION". THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR…
Owner-reported narrative. Look up ODI 10840059 at NHTSA ↗
Owner report 10850202 · 2016-03-17 (March 17, 2016)
TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10850202 at NHTSA ↗
Owner report 10876556 · 2016-06-25 (June 25, 2016)
RECEIVED A RECALL DUE TO A MALFUNCTION ON THE P C S (*PRE COLLISION SYSTEM). THE RECALL WAS NOVEMBER 2015. TO DATE, JUNE 25, 2016, NO REMEDY FOR THIS PROBLEM. SEVEN TO EIGHT MONTHS TO SOLVE THIS PROBLEM IS EXCESSIVE.
Owner-reported narrative. Look up ODI 10876556 at NHTSA ↗
Owner report 10903296 · 2016-09-02 (September 2, 2016)
TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE), BUT THE REMEDY TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/19/16*LJ *TR
Owner-reported narrative. Look up ODI 10903296 at NHTSA ↗
Owner report 10916602 · 2016-10-17 (October 17, 2016)
TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT STATED THAT THE PUSH BUTTON START FUNCTIONED PROPERLY FOR AT LEAST ELEVEN MONTHS. AFTERWARDS, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE PUSH BUTTON START TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER HAD NOT TEST DRIVEN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10916602 at NHTSA ↗
Owner report 10924670 · 2016-11-07 (November 7, 2016)
THREE MAJOR ISSUES WITH THIS CAR, AND LOTS OF MINOR ONES. 1. THE BRAKES DID NOT ENGAGE WHILE SLOWING DOWN IN TRAFFIC. HITTING THE BRAKES CAUSED THE CAR TO LURCH FORWARD. 2. THE ELECTRICAL SYSTEM SEEMED TO TURN OFF AND ALL INTERNAL/EXTERNAL LIGHTS WENT OFF AT NIGHT AND I WAS UNABLE TO SEE THE ROAD. 3. THE CAR SLIPS AND THE SYSTEMS TO COUNTERACT SLIPPING DID NOT ENGAGE. THERE ARE ISSUES WITH THE NAVIGATION, THE ENFORM SYSTEM AND MANY OTHER ISSUES. REPEATED ATTEMPTS TO RESOLVE THE PROBLEM WITH LEXUS HAVE MET WITH NO SUCCESS. REGARDS, [XX…
Owner-reported narrative. 16,000 miles reported. Look up ODI 10924670 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V728000 · Forward Collision Avoidance: Crash Imminent Braking
Reported: 2015-11-03 (November 3, 2015)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
NHTSA campaign record ↗