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U.S. public vehicle records

Victory CROSS COUNTRY problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

66 owner complaints analyzed

6 distinct recall campaigns

5,782 mi median reported failure mileage

Scope: 2010 to 2017 model years. Data snapshot: . 55 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 15 of 66 complaints (22.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting1218.2%
Engine operation1218.2%
Braking behavior34.5%
Electrical and battery issues34.5%
Fuel system concerns23.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
15
Structure:Body
13
Power Train
11
Latches/Locks/Linkages
7
Electrical System
6
Fuel/Propulsion System
6
Equipment
4
Equipment Adaptive/Mobility
4
Component breakdown data
CategoryCount
Engine15
Structure:Body13
Power Train11
Latches/Locks/Linkages7
Electrical System6
Fuel/Propulsion System6
Equipment4
Equipment Adaptive/Mobility4

Engine: 15; Structure:Body: 13; Power Train: 11; Latches/Locks/Linkages: 7; Electrical System: 6; Fuel/Propulsion System: 6; Equipment: 4; Equipment Adaptive/Mobility: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
45
25,000 to 49,999
10
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00045
25,000 to 49,99910
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 45; 25,000 to 49,999: 10; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (45). 11 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
4
2012
3
2013
3
2014
35
2015
7
2016
5
2017
1
2018
1
2022
2
2023
2
2024
3
Complaints over time data
CategoryCount
20114
20123
20133
201435
20157
20165
20171
20181
20222
20232
20243

2011: 4; 2012: 3; 2013: 3; 2014: 35; 2015: 7; 2016: 5; 2017: 1; 2018: 1; 2022: 2; 2023: 2; 2024: 3

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 12 complaint narratives. Engine operation appears in 12 complaint narratives. Braking behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11594392 · 2024-06-14 (June 14, 2024)

C clip fell out of transmission causing gears to crash together. Could have locked up rear tire but gears broke and wouldn't allow movement in 4th gear

Owner-reported narrative. Look up ODI 11594392 at NHTSA ↗

Owner report 11611018 · 2024-08-26 (August 26, 2024)

C-clip issue in transmission can cause failure of the transmission and cause the rear tire to lock up and cause a crash

Owner-reported narrative. Look up ODI 11611018 at NHTSA ↗

Owner report 10641894 · 2014-10-07 (October 7, 2014)

PURCHASED THIS THE BIKE WOULD GO FOR PERIODS OF TIME WITHOUT STALLING THEN IT STARTED STALLING NOT ONLY WHEN YOU TOOK OFF FROM A STOP, BUT WHEN YOU SHIFTED GEARS UP OR DOWN SHIFTS, ESPECIALLY WHEN YOU WERE IN THE MIDDLE OF A TURN, LEFT WAS MORE OFTEN. AT THE END OF NOVEMBER 2012 I WAS ALMOST IN AN ACCIDENT WHILE MAKING A LEFT TURN, THE BIKE COUGHED THROUGH THE THROTTLE BODIES AND DIED. AN ON COMING CAR ALMOST HIT ME. I TOOK IT TO THE DEALER IN MY AREA AS OPPOSED TO THE DEALER I BOUGHT IT FROM BECAUSE THEY WERE OUT OF BUSINESS. MY LOCAL DEALER …

Owner-reported narrative. 2,500 miles reported. Look up ODI 10641894 at NHTSA ↗

Owner report 10652903 · 2014-11-05 (November 5, 2014)

I WAS RIDING ON AN INTERSTATE HIGHWAY AT ABOUT 60-65 MPH AND PULLED IN THE CLUTCH, TO DOWNSHIFT FROM 6TH TO 5TH GEAR. IN MID-SHIFT LIKE THIS, I THEN DECIDED THAT MAYBE TRAFFIC WASN'T SLOWING THAT MUCH, AFTER ALL, AND WAS JUST ABOUT TO RELEASE THE CLUTCH AND CONTINUE TO RIDE IN 6TH GEAR. IN THAT SECOND OR TWO, THE ENGINE STALLED, PRESUMABLY BECAUSE MY LONGER THAN USUAL PAUSE IN THE SHIFT PROCESS HAD ALLOWED THE ENGINE RPMS TO DROP DOWN TO APPROXIMATELY IDLE SPEED (ABOUT 1,000RPM). WITH THE CLUTCH STILL PULLED IN, I HIT THE STARTER BUTTON; THE EN…

Owner-reported narrative. 12,000 miles reported. Look up ODI 10652903 at NHTSA ↗

Owner report 10749531 · 2015-08-18 (August 18, 2015)

I WAS TRAVELLING DOWN THE ROAD WITH THE CRUISE CONTROL ENGAGED AT APPROXIMATELY 60 MPH. AS I WAS APPROACHING THE INTERSECTION WHERE I NEEDED TO TURN, I PULLED ON THE FRONT BRAKE LEVER TO DISENGAGE THE CRUISE CONTROL, BUT THE CRUISE DID NOT DEACTIVATE. I PULLED ON THE FRONT BRAKE LEVER SEVERAL TIMES AND THE ELECTRONIC CRUISE CONTROL WOULD STILL NOT DISENGAGE. I ENDED UP PRESSING THE CRUISE CONTROL "OFF" BUTTON AND IT FINALLY DISENGAGED. IMMEDIATELY AFTER TAKING THE TURN I SET THE CRUISE AT A LOWER SPEED AND ATTEMPTED TO REPLICATE THE ISSUE. …

Owner-reported narrative. 10,750 miles reported. Look up ODI 10749531 at NHTSA ↗

Owner report 11043598 · 2017-11-05 (November 5, 2017)

PASSENGER BACKREST RECALL AND BRAKE LINE DEFECT. WITH BRAKE LINES MELTING !!!

Owner-reported narrative. Look up ODI 11043598 at NHTSA ↗

Owner report 10536288 · 2013-08-20 (August 20, 2013)

ANYTIME THE MOTORCYCLE GETS WET THE ELECTRICAL ACTS STRANGE. SOMETIMES THE CRUISE DOESN'T WORK. OFTEN TIMES WHEN I PULL THE CLUTCH HANDLE MY HAZARD WARNING LIGHTS WILL BLINK. IF I GET RAINED ON FOR A PERIOD OF TIME MY TURN SIGNALS WILL CEASE FUNCTIONING UNTIL THE BIKE HAS SPENT SEVERAL HOURS DRYING OUT. I BELIEVE THE TURN SIGNALS NOT FUNCTIONING AS WELL THE HAZARDS BLINKING WHEN THE CLUTCH IS PULLED IN POSE AN IMMINENT THREAT TO MYSELF OR TO OTHERS AROUND ME SINCE MY INTENTIONS ARE EITHER BEING MISREPRESENTED BY THE HAZARDS OR I'M UNABLE T…

Owner-reported narrative. 16,000 miles reported. Look up ODI 10536288 at NHTSA ↗

Owner report 10644295 · 2014-10-13 (October 13, 2014)

AS I WAS CONDUCTING A PRE-RIDE CHECK, I TURNED THE ENGINE ON, AND WITHIN A FEW SECONDS, IT SHUT OFF BY ITSELF. THIS REPEATED A COUPLE OF MORE TIMES, AND THEN THE ENGINE WOULD NOT START. AFTER ANOTHER COUPLE OF ATTEMPTS, EVEN THE LIGHTS AND ALL THE ELECTRICAL COMPONENTS SHUT OFF WITH NO RESPONSE. THE BIKE HAD COMPLETELY DIED. I HAD IT TOWED TO THE SOUTHERN CALIFORNIA MOTORCYCLE VICTORY DEALER, AND THEY DIAGNOSED THAT THE STARTER SOLENOID HAD MELTED, AND THE CIRCUIT BREAKER HAD BLOWN OUT. IT'S FORTUNATE THAT THIS HAPPENED AT HOME DURING A PRE…

Owner-reported narrative. 3,572 miles reported. Look up ODI 10644295 at NHTSA ↗

Owner report 10874868 · 2016-06-17 (June 17, 2016)

TL* THE CONTACT OWNS A 2013 VICTORY CROSS COUNTRY. WHILE DRIVING AT A SLOW SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 22,000 miles reported. Look up ODI 10874868 at NHTSA ↗

Owner report 11100214 · 2018-06-06 (June 6, 2018)

I WAS RIDING ON A BUSY HIGHWAY AND A CAR SLAMMED ON THE BRAKES IN FRONT OF ME TO AVOID A WRECK. WHEN I SLAMMED ON MY BRAKES, MY FRONT BRAKES WERE OUT, ALMOST CAUSING ME TO REAR-END THE CAR IN FRONT OF ME. I TOOK THE BIKE TO THE VICTORY DEALER TO FIND OUT THE ABS BRAKE LINES UNDER THE TANK HAD BEEN RUBBED COMPLETELY THROUGH BY A HOSE CLAMP THAT WAS INSTALLED FROM THE FACTORY. POLARIS CLAIMS THAT THE CLAMP WAS INSTALLED INCORRECTLY BY SOMEONE ELSE, BUT THE CLAMP HAS NEVER BEEN TOUCHED BY ANYONE OTHER THAN THE FACTORY. I LOOKED IN THE MANUAL, AND …

Owner-reported narrative. 39,500 miles reported. Look up ODI 11100214 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
1
2011
2
2012
2
2013
3
2014
3
2015
2
2016
1
2017
1
Recall campaigns data
CategoryCount
20101
20112
20122
20133
20143
20152
20161
20171

2010: 1; 2011: 2; 2012: 2; 2013: 3; 2014: 3; 2015: 2; 2016: 1; 2017: 1

Year-by-year records

Victory CROSS COUNTRY model-year comparison
Model yearComplaintsRecallsChange in recalls
201031Not available
2011112+1
20121920
2013213+1
20141130
201502-1
201601-1
2017110