2011 Victory CROSS COUNTRY: complaints, problems and recalls

TL*THE CONTACT OWNS A 2011 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT STATED WHILE DRIVING 65 MPH THE TWO PINS THAT HOLD THE SADDLE BAG WERE LOOSE CAUSING THE SADDLE BAG TO FALL. THE DEALER WHO SOLD HIM THE SADDLE BAG GAVE HIM PINS TO RECONNECT THE SADDLE BAG. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 4,000.

Owner-reported narrative. 4,000 miles reported. Look up ODI 10402838 at NHTSA ↗

I WAS DRIVING MY NEW MOTORCYCLE ON THE FREEWAY WHEN I WAS PULLED OVER BY A FAMILY WHO INFORMED ME THAT MY FACTORY INSTALLED SADDLEBAG ON THE RIGHT SIDE OF MY MOTORCYCLE HAD FALLEN OFF THE BIKE AROUND 5 MILES BACK ON THE FREEWAY. WE TURNED AROUND AND FOUND THE BAG ON THE ROAD STRADDLING THE SLOW/MIDDLE LANES DAMAGED. THE BAG FALL OFF CREATED A HIGH DANGER FOR MOTORISTS DRIVING TO AVOID IT AND ALSO WAS DANGEROUS FOR US TO RECOVER AS WE HAD TO ENTER TRAFFIC TO RETRIEVE IT. FURTHER, AS THE STICKERS STATES ON MY MOTORCYCLE, IT IS UNSAFE TO DRIVE…

Owner-reported narrative. 1,300 miles reported. Look up ODI 10411779 at NHTSA ↗

MOTORCYCLE IS A 2011 VICTORY VEGAS MADE BY POLARIS. COULD NOT WRITE CORRECT MODEL IN THE APPROPRIATE SECTION! *WHIST COASTING ON MOTORCYCLE, GEAR WOULD DROP DOWN INTO LOWER GEAR UNEXPECTEDLY THUS MOMENTARILY LOCKING UP REAR WHEEL. WAS NOT ABUSING MOTORCYCLE.THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTER SERVICE AND THEY WERE(THE COMPANY) NOTIFIED OF ISSUE. ALSO DROPPED OUT OF GEAR ENTERING ROUNDABOUT AND WAS FORCED TO RUN WIDE DUE TO NIL TRACTION AND TRANSMISSION JUST RATTLING AWAY! (NOT IN ANY GEAR) VERY SCARY AND DANGEROUS TO MYSELF AND…

Owner-reported narrative. 450 miles reported. Look up ODI 10412115 at NHTSA ↗

2011 VICTORY KINGPIN 8-BALL MODEL MOTORCYCLE HAS CHRONIC RANDOM PREMATURE CANCELLATION OF TURN SIGNALS. OCCURS DOZENS OF TIMES DAILY. SOMETIMES ONE BLINK, THREE OR FIVE THEN SHUTS DOWN. NEW COMPUTER AND FLASHER WAS REPLACED. BETTER THAN IT WAS, BUT STILL OCCURS BELOW 50 MILES PER HOUR WHICH IS DANGEROUS TO HAVE SIGNALS SHUT OFF RANDOMLY LIKE THIS. HALF-WAY INTO A INTERSECTION TURN THE FLASHER CAN SHUT OFF. *TR

Owner-reported narrative. 100 miles reported. Look up ODI 10422520 at NHTSA ↗

WHILE DRIVING AT HIGHWAY SPEED, MY RIGHT SIDE SADDLE BAG BECAME SEPARATED FROM MY MOTORCYCLE. THERE ARE TWO QUICK RELEASE PINS THAT CAME OFF CAUSING THE SADDLE BAG TO FALL OFF. THIS COULD BE A DANGER TO THE MOTORCYCLE RIDER AS A DISTRACTION AND IS A DANGER TO ANY MOTOR VEHICLE TRAVELING BEHIND THE MOTORCYCLE. THIS PROBLEM HAS SINCE HAPPENED AGAIN. AFTER RESEARCHING THIS ISSUE WITH THE VICTORY OWNERS GROUP, I HAVE FOUND THAT THIS IS A COMMON OCCURRENCE AMONGST VICTORY OWNERS. CONTACT TO THE COMPANY AND THE DEALERSHIP HAVE BEEN IGNORED... *JB

Owner-reported narrative. 1,400 miles reported. Look up ODI 10463208 at NHTSA ↗

WHILE AT ROAD SPEED I HIT A MODERATE BUMP IN THE ROAD CAUSING THE PLASTIC FACTORY INSTALLED MOLDED PLASTIC PART TO SHEAR OFF AT THE TANK PLATE FACE. THIS CAUSED GASOLINE TO POUR OUT THE GAS NIPPLE BETWEEN MY LEGS AND ON TO THE HOT PIPES BELOW. THANKFULLY I WAS SMART AND QUICK ENOUGH TO SHUT DOWN THE BIKE AND STEP AWAY FROM IT TILL A TOW TRUCK ARRIVED. ONE SPARK OR THE PIPES BE A LITTLE HOTTER AS I HAD JUST STOPPED ABOUT 1 MILE BEFORE FOR LUNCH SO THE PIPES WERE NOT AS HOT AS THEY COULD HAVE BEEN. THIS IS IN MY MIND A DEFECTIVE CHEAP PLASTIC PAR…

Owner-reported narrative. 28,106 miles reported. Look up ODI 10616056 at NHTSA ↗

LATCH ON THE RIGHT SADDLE BAG IS WORN ALMOST TO THE POINT OF NOT HOLDING, IF THIS WAS NOT FOUND BEFORE WEARING ALL THE WAY THROUGH. THIS WOULD HAVE CAUSED THE BAGGAGE DOOR TO OPEN AND LOOSE THE CONTENTS OF THE BAG ON THE ROAD CAUSING UNDUE ROAD HAZARD FOR OTHER MOTORCYCLES AND CARS, WHICH WOULD CAUSE ACCIDENTS .

Owner-reported narrative. 10,100 miles reported. Look up ODI 10640337 at NHTSA ↗

REGARDING POLARIS/VICTORY RECALL CAMPAIGN 13E-048 THAT VICTORY ISSUED IN AUGUST OF 2013: THE OFFICIAL LETTER CAME OUT IN THE SPRING OF 2013 AND STATED THAT PARTS WILL BE AVAILABLE AFTER APRIL 2013, I HAVE CALLED MY DEALERSHIP EVERY WEEK SINCE MAY OF 2013 TO SEE WHEN PARTS WILL BE AVAILABLE. THEY CONTINUE TO TELL ME THAT VICTORY HAS MOVED UP THE SHIPPING DATES OF THE PARTICULAR TWO PARTS (CHROME LOCK-N-GO BACKREST AND CHROME LOCK-N-GO LUGGAGE RACK) THAT I AM HAVING TO REPLACE. I HAVE PLACED TWO PHONE CALLS TO VICTORY CUSTOMER SERVICE AND ALW…

Owner-reported narrative. 17,500 miles reported. Look up ODI 10644375 at NHTSA ↗

Reported: 2011-06-01 (June 1, 2011)

POLARIS IS RECALLING CERTAIN MODEL YEAR 2011 VICTORY CROSS COUNTRY MOTORCYCLES MANUFACTURED FROM JANUARY 1, THROUGH APRIL 11, 2011. THE HANDLEBAR CLAMPS AND/OR RISERS MAY HAVE BEEN MACHINED INCORRECTLY WHICH COULD CAUSE THE HANDLEBARS TO SLIP IN THE CLAMPS.

Consequence: THIS COULD CAUSE THE OPERATOR TO LOSE CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: POLARIS WILL NOTIFY OWNERS, AND DEALERS WILL TEST AND REPLACE DEFECTIVE RISER/CLAMP ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 17, 2011. OWNERS MAY CONTACT VICTORY CONSUMER SERVICE AT 1-888-704-5290.

Reported: 2017-10-12 (October 12, 2017)

Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.

Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.