2012 Victory CROSS COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
2 distinct recall campaigns
20,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 17 complaints include usable failure mileage.
Most common problems
Structure:Body is the most frequently named component, appearing in 5 of 19 complaints (26.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 3 | 15.8% |
| Transmission and shifting | 1 | 5.3% |
| Electrical and battery issues | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 5 |
| Engine | 4 |
| Power Train | 4 |
| Equipment Adaptive/Mobility | 3 |
| Electrical System | 2 |
| Equipment | 2 |
| Exterior Lighting | 2 |
| Latches/Locks/Linkages | 2 |
Structure:Body: 5; Engine: 4; Power Train: 4; Equipment Adaptive/Mobility: 3; Electrical System: 2; Equipment: 2; Exterior Lighting: 2; Latches/Locks/Linkages: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 7; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 2 |
| 2013 | 1 |
| 2014 | 10 |
| 2015 | 3 |
| 2016 | 2 |
| 2023 | 1 |
2012: 2; 2013: 1; 2014: 10; 2015: 3; 2016: 2; 2023: 1
Pattern summary
Structure:Body leads the component reports. Engine operation appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10466730 · 2012-07-20 (July 20, 2012)
WHILE DRIVING ON A COUNTRY ROAD THE CLUTCH CABLE FAILED. WHERE I WAS ROLLING AND IN NO TRAFFIC, IT WAS NOT A PROBLEM TO GET TO A SAFE LOCATION AND STOP. HAD THIS HAPPENED AT A BUSY INTERSECTION THE BIKE COULD HAVE LURCHED UNCONTROLLABLY INTO ONCOMING TRAFFIC. THE INABILITY TO DISENGAGE THE CLUTCH IS VERY SERIOUS ON A MOTORCYCLE, MUCH MORE SO THAN ON A CAR. *TR
Owner-reported narrative. 22,851 miles reported. Look up ODI 10466730 at NHTSA ↗
Owner report 10475821 · 2012-09-18 (September 18, 2012)
TL* THE CONTACT OWNS A 2012 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, ALL OF THE REAR LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 2,400 AND THE CURRENT MILEAGES WERE 3,000. UPDATED 10/16/12*LJ THE CONSUMER STATED THE DEALER LOCATED A LOOSE GROUND (PIN) TYPE PLUG UNDER REAR FENDER THAT CAUSED THE FAILURES. THE VEHICLE HAS BEEN R…
Owner-reported narrative. 2,400 miles reported. Look up ODI 10475821 at NHTSA ↗
Owner report 10536288 · 2013-08-20 (August 20, 2013)
ANYTIME THE MOTORCYCLE GETS WET THE ELECTRICAL ACTS STRANGE. SOMETIMES THE CRUISE DOESN'T WORK. OFTEN TIMES WHEN I PULL THE CLUTCH HANDLE MY HAZARD WARNING LIGHTS WILL BLINK. IF I GET RAINED ON FOR A PERIOD OF TIME MY TURN SIGNALS WILL CEASE FUNCTIONING UNTIL THE BIKE HAS SPENT SEVERAL HOURS DRYING OUT. I BELIEVE THE TURN SIGNALS NOT FUNCTIONING AS WELL THE HAZARDS BLINKING WHEN THE CLUTCH IS PULLED IN POSE AN IMMINENT THREAT TO MYSELF OR TO OTHERS AROUND ME SINCE MY INTENTIONS ARE EITHER BEING MISREPRESENTED BY THE HAZARDS OR I'M UNABLE T…
Owner-reported narrative. 16,000 miles reported. Look up ODI 10536288 at NHTSA ↗
Owner report 10640001 · 2014-09-29 (September 29, 2014)
THE RIGHT SADDLE BAG LATCH ON MY 2012 COREY NESS CROSS COUNTRY IS GRINDING AWAY MAKING THE BAG SUBJECT TO FLYING OPEN WHILE TRAVELING. *TR
Owner-reported narrative. 45,000 miles reported. Look up ODI 10640001 at NHTSA ↗
Owner report 10640401 · 2014-10-01 (October 1, 2014)
THE LATCHING MECHANISM ON THE RIGHT SIDE HARD SADDLEBAG IS WEARING THROUGH, AS A RESULT OF (NON-ADJUSTABLE) MISALIGNMENT BETWEEN THE LATCH ON THE SADDLEBAG'S LID AND THE KEEPER BAR ATTACHED TO THE BOTTOM OF THE SADDLEBAG. IF THE PORTION OF THE LATCH THAT IS WEARING THROUGH FAILS, THE LID OF THE SADDLEBAG CAN OPEN WHILE THE MOTORCYCLE IS IN MOTION; IF THIS OCCURS, THE CONTENTS OF THE SADDLEBAG MAY FALL OUT, AND SUCH CONTENTS CAN JAM THE REAR WHEEL -- RESULTING IN A CRASH OF THE MOTORCYCLE -- OR CAN FLY ONTO OR IN FRONT OF OTHER VEHICLES (ALSO RE…
Owner-reported narrative. 25,706 miles reported. Look up ODI 10640401 at NHTSA ↗
Owner report 10640404 · 2014-10-01 (October 1, 2014)
THIS MOTORCYCLE HAS SELF-CANCELING TURN SIGNALS. THE CANCELLATION OF ACTIVATED TURN SIGNALS, ACCORDING TO THE MANUFACTURER, DEPENDS ON SEVERAL FACTORS, SUCH AS SPEED, DISTANCE, AND DURATION. HOWEVER, THE ACTION OF THE TURN SIGNALS IS OFTEN INCONSISTENT, GIVEN IDENTICAL FACTORS. FURTHER, CANCELLATION OFTEN OCCURS AFTER AS FEW AS THREE FLASHES; AGAIN, THIS CONDITION DOES NOT OCCUR IN A CONSISTENT FASHION, EVEN WHEN FAITHFULLY DUPLICATING THE ALLEGED CONDITIONS OF CANCELLATION. IF THE TURN SIGNALS CANCEL PREMATURELY WHILE THE RIDER OF THE MOTOR…
Owner-reported narrative. 25,706 miles reported. Look up ODI 10640404 at NHTSA ↗
Owner report 10640905 · 2014-10-02 (October 2, 2014)
THERE IS NOTICEABLE WEAR ON A LATCH ON MY RIGHT SIDE (THROTTLE SIDE) SADDLEBAG. THE LATCH THAT KEEPS THE BAG CLOSED IS WEARING OUT FROM AN IMPROPERLY INSTALLED LATCH CATCH. WHAT I CAN TELL IS THAT POLARIS INDUSTRIES (VICTORY MOTORCYCLE DIVISION) IS USING THE EXACT SAME LATCH FOR THE RIGHT SIDE SADDLE BAG AND LEFT SIDE SADDLE BAG. THE PROBLEM IS THAT THERE IS ONLY WEAR ON THE RIGHT SIDE LATCH BECAUSE IT IS ACTUALLY DESIGNED FOR THE LEFT SADDLE BAG ONLY. POLARIS IS NOT CONSIDERING THIS A DEFECT OR A PROBLEM. INSTEAD OF DOING A RECALL, THEY ARE SU…
Owner-reported narrative. 13,553 miles reported. Look up ODI 10640905 at NHTSA ↗
Owner report 10641727 · 2014-10-06 (October 6, 2014)
THE RIGHT SIDE LATCH MECHANISM ON THE SADDLEBAG HAS NO ADJUSTMENT. OVER TIME THE HOOP HAS WORN INTO THE LATCH WEARING THE ALUMINUM PART. OVER TIME THIS WALL CAUSE A FAILURE ON THE LATCH MECHANISM WHICH WILL ALLOW THE SADDLEBAG TO FLY OPEN. THIS COULD STARTLE A LESS EXPERIENCED RIDER CAUSING A CRASH SINCE THE LARGE LIDS ACT LIKE WINDSAILS. ALSO ANY CONTENTS IN THE BAG LIGHT ENOUGH TO FLOAT OUT, SUCH AS GLOVES, SWEATERS, RAIN GEAR ETC COULD CAUSE CRASHES FROM OTHERS FOLLOWING IN A GROUP RIDE OR EVEN IN A 4 WHEELED PASSENGER VEHICLE IF THE…
Owner-reported narrative. 37,000 miles reported. Look up ODI 10641727 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V457000 · Equipment
Reported: 2012-09-18 (September 18, 2012)
Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.
Consequence: If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
Remedy: Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.
NHTSA campaign record ↗17V647000 · Engine And Engine Cooling:Engine | Service Brakes, Hydraulic
Reported: 2017-10-12 (October 12, 2017)
Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
NHTSA campaign record ↗