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U.S. public vehicle records

2014 Victory CROSS COUNTRY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

11 owner complaints analyzed

3 distinct recall campaigns

953 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 8 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 4 of 11 complaints (36.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting327.3%
Engine operation218.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
4
Power Train
3
Fuel/Propulsion System
2
Latches/Locks/Linkages
2
Engine And Engine Cooling
1
Equipment Adaptive/Mobility
1
Structure:Body
1
Component breakdown data
CategoryCount
Engine4
Power Train3
Fuel/Propulsion System2
Latches/Locks/Linkages2
Engine And Engine Cooling1
Equipment Adaptive/Mobility1
Structure:Body1

Engine: 4; Power Train: 3; Fuel/Propulsion System: 2; Latches/Locks/Linkages: 2; Engine And Engine Cooling: 1; Equipment Adaptive/Mobility: 1; Structure:Body: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 8; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (8). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
6
2015
2
2016
1
2022
1
2024
1
Complaints over time data
CategoryCount
20146
20152
20161
20221
20241

2014: 6; 2015: 2; 2016: 1; 2022: 1; 2024: 1

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10631092 · 2014-09-05 (September 5, 2014)

I WAS SITTING IN STOP AND GO TRAFFIC FOR ABOUT 10-15 MINUTES. WEATHER WAS 100DEGF DAY. WHEN I WAS FINALLY ABLE TO GO BACK TO REGULAR STREET SPEED (45 MPH) THE ENGINE ON THE BIKE SEIZED RESULTING IN REAR TIRE SLIDING. I WAS ABLE TO PULL CLUTCH (ALLOWING REAR WHEEL TO ROLL). BIKE DID NOT CRASH. BIKE WOULD NOT TURN OVER FOR APPROXIMATELY 45 MINUTES FOR ENGINE TO COOL DOWN (MY ASSUMPTION). SOUNDS VERY MUCH LIKE THIS RECALL... WHICH MY VEHICLE VIN IS NOT INCLUDED IN... REPORT RECEIPT DATE: MAY 01, 2014 NHTSA CAMPAIGN NUMBER: 14V227000 COM…

Owner-reported narrative. 116 miles reported. Look up ODI 10631092 at NHTSA ↗

Owner report 10640050 · 2014-09-29 (September 29, 2014)

THE SADDLE BAG LATCHES USED ON THE HARD BAGS ON THE VICTORY MOTORCYCLE ARE WEARING THROUGH THE LATCH WHICH CAUSES THE SADDLE BAG NOT TO PROPERLY LATCH ON THE LOOP, WHICH IN RETURN MEANS IT COULD OPEN UP AS YOU GO DOWN THE HIGH WAY. THIS IS HAPPENING ON MY 2014 VICTORY CROSS COUNTRY. THEY NEED TO BE RECALLED AND REPLACED BY VICTORY NO MATTER WHAT YEAR OF BIKE. IT WILL END UP BEING A DANGER TO ALL WHO HAVE THE HARD BAGS. *TR

Owner-reported narrative. 1,550 miles reported. Look up ODI 10640050 at NHTSA ↗

Owner report 10644694 · 2014-10-14 (October 14, 2014)

THE LATCH ON THE RIGHT LUGGAGE BAG DOES NOT ALIGN WITH THE LOCKING CLASP AND THEY RUN TOGETHER WHEN CLOSED, CAUSING THE LATCH TO WEAR AWAY AT THE CLASP AND BASICALLY "EAT" THROUGH IT, WHICH WILL EVENTUALLY CAUSE TOTAL FAILURE. *TR

Owner-reported narrative. 5,000 miles reported. Look up ODI 10644694 at NHTSA ↗

Owner report 10644696 · 2014-10-14 (October 14, 2014)

THE LATCH ON THE RIGHT LUGGAGE BAG DOES NOT ALIGN WITH THE LOCKING CLASP AND THEY RUN TOGETHER WHEN CLOSED, CAUSING THE LATCH TO WEAR AWAY AT THE CLASP AND BASICALLY "EAT" THROUGH IT, WHICH WILL EVENTUALLY CAUSE TOTAL FAILURE. *TR

Owner-reported narrative. 500 miles reported. Look up ODI 10644696 at NHTSA ↗

Owner report 10648305 · 2014-10-17 (October 17, 2014)

ONLY AFTER A FEW DAYS OF OWNERSHIP WITH LESS THAN 200 MILES ON THE ODOMETER, THE MOTORCYCLE HAS DEVELOPED A STALLING PROBLEM AND HAS CONTINUED WITH OVER 5,000 MILES ON THE ODOMETER. THE STALLING OCCURS, EITHER WHEN DOWNSHIFTING AND APPLYING A LIGHT QUICK THROTTLE ACTION TO BRING RPMS UP OR WHEN ACCELERATING FROM A STOP AND APPLYING A LIGHT QUICK THROTTLE ACTION TO BRING RPMS UP. NUMEROUS OCCURRENCES HAVE BEEN REPORTED BY OWNERS OF THIS TYPE OF MOTORCYCLE WITH NO CORRECTIVE ACTION BY VICTORY TO DATE. OWNERS ARE EXTREMELY CONCERNED. *TR

Owner-reported narrative. 152 miles reported. Look up ODI 10648305 at NHTSA ↗

Owner report 10651741 · 2014-10-31 (October 31, 2014)

ENGINE STALLED. *TR

Owner-reported narrative. 9 miles reported. Look up ODI 10651741 at NHTSA ↗

Owner report 10706561 · 2015-04-19 (April 19, 2015)

BEFORE 6 APRIL 2015, I NOTICED THAT MY SADDLEBAGS WERE OPENING WHILE DRIVING. THE RIGHT SIDE OPENED HALF A DOZEN TIMES, AND SHOWS A WORN AREA WHERE THE STRIKER HAD BEEN HITTING, DUE TO POOR ENGINEERING. I ONLY HAVE 1480 MILES NOT NORMAL WEAR AND TEAR. THE DEALER DENIED ANY ISSUE BUT WHEN I SEARCHED THE INTERNET I FOUND A CLASS ACTION SUIT FILED IN CHICAGO IN DECEMBER 2014, AND MANY CITATIONS ON MOTORCYCLE FORUMS SHOWING THAT 2010 TO 2015 MOTORCYCLES HAVE PROBLEMS WITH SADDLEBAGS. IT SHOULD HAVE BEEN CORRECTED. I AGAIN WENT TO THE DEALER TO SHOW…

Owner-reported narrative. 1,405 miles reported. Look up ODI 10706561 at NHTSA ↗

Owner report 10733851 · 2015-07-14 (July 14, 2015)

TL* THE CONTACT OWNS A 2014 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V002000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Owner-reported narrative. Look up ODI 10733851 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V227000 · Engine And Engine Cooling:Engine

Reported: 2014-05-01 (May 1, 2014)

Polaris Industries, Inc. (Polaris) is recalling certain model year 2014 Victory Cross Country, Cross Country Eight Ball, Hammer Eight Ball, High Ball, Jackpot, Judge, Ness Cross Country, Vegas Eight Ball, Vision, Boardwalk, and 2015 Victory Gunner motorcycles manufactured January 22, 2014, through April 25, 2014. The crankcase may have been machined incorrectly causing insufficient clearance between the crankshaft and crankcase, causing the engine to unexpectedly seize.

Consequence: Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.

Remedy: Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. The recall began on May 20, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Note: Owners are advised not to ride their motorcycle until the recall remdy has been performed.

NHTSA campaign record ↗
15V002000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2015-01-07 (January 7, 2015)

Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball motorcycles. The fuel pump in the affected motorcycles may have been incorrectly crimped during manufacturing, which may result in the fuel pump seizing.

Consequence: If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.

Remedy: Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.

NHTSA campaign record ↗
17V647000 · Engine And Engine Cooling:Engine | Service Brakes, Hydraulic

Reported: 2017-10-12 (October 12, 2017)

Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.

Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

NHTSA campaign record ↗