2024 Cadillac XT4: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
29 owner complaints analyzed
1 distinct recall campaigns
3,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 29 complaints (31.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 13 | 44.8% |
| Transmission and shifting | 6 | 20.7% |
| Fuel system concerns | 6 | 20.7% |
| Engine operation | 4 | 13.8% |
| Steering behavior | 4 | 13.8% |
| Electrical and battery issues | 2 | 6.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Engine | 8 |
| Forward Collision Avoidance: Automatic Emergency Braking | 8 |
| Electrical System | 7 |
| Fuel/Propulsion System | 7 |
| Power Train | 3 |
| Steering | 2 |
| Vehicle Speed Control | 2 |
Service Brakes: 9; Engine: 8; Forward Collision Avoidance: Automatic Emergency Braking: 8; Electrical System: 7; Fuel/Propulsion System: 7; Power Train: 3; Steering: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 28 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 5 |
| 2025 | 13 |
| 2026 | 10 |
2023: 1; 2024: 5; 2025: 13; 2026: 10
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 13 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Fuel system concerns appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11542157 · 2023-09-01 (September 1, 2023)
GM/Cadillac removed the Front Parking Assist and cameras from the 2024 XT4 Cadillac. We were unaware that the vehicle did no have this now basic feature and almost bumped into another vehicle. This feature was in all other years of this vehicle and GM decided to leave it out without notifying purchasers of this. Why would any major manufacturer make a vehicle less safe than pervious versions. GM needs to retrofit all models of the 2024 XT4 with Front Parking Assist to ensure a child or other object in front of the car does not get run over.…
Owner-reported narrative. Look up ODI 11542157 at NHTSA ↗
Owner report 11590422 · 2024-05-23 (May 23, 2024)
The contact owns a 2024 Cadillac XT4. The contact stated while driving at an undisclosed speed, the instrument panel lost power. The contact stated that prior to the complete failure, there were several error messages displayed on the screen. The contact stated that the only function on the instrument panel that was operating as needed was the speedometer. The vehicle was taken to a dealer and diagnosed with failure within the radio unit. The manufacturer was not made aware of the failure. The vehicle was repaired; however, the failure persiste…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11590422 at NHTSA ↗
Owner report 11595589 · 2024-06-20 (June 20, 2024)
Driving to a local car wash, I stopped at a traffic light. When I tried to accelerate the transmission warning and power reduction waring flashed on HUD. I could not drive or place the car in reverse, the car had lost all its mobility. I had to let the car coast downhill to pull the car to the side of a busy street. I was fortunate this did not happen on a congested highway, but regardless the inability to move a car off a busy street is an extreme safety hazard. The vehicle needed towed, and after 31 one days was returned to me, four days l…
Owner-reported narrative. Look up ODI 11595589 at NHTSA ↗
Owner report 11605570 · 2024-07-31 (July 31, 2024)
On June 13th 2024, and on July 30th 2024, while driving on highway my Cadillac XT4 suddenly jerked forward as if I had been struck from behind by another vehicle. The vehicle seemed to have lost all power and appeared to stall in the lanes of the highway. This created a very dangerous situation, causing vehicles behind me to swerve in order to avoid a collision. Be advised that the vehicle did not turn off, because I didn’t have to restart it, however it felt like it did. This situation could have caused myself, and passengers to be injured or …
Owner-reported narrative. Look up ODI 11605570 at NHTSA ↗
Owner report 11620021 · 2024-10-15 (October 15, 2024)
On four occasions now, the car slammed on the brakes as if the collision detection system was going off. Someone did almost hit me from behind as they needed to slam on their brakes due to my cars collision system going off when not supposed to. This has been well documented with Cadillac and the leased vehicle has been back in the shop 4 months out of the year we owned it. It is a major safety issue and am very concerned it will happen at a time that may cause a bad accident, injury or loss of life if something is not done. Cadillac has replac…
Owner-reported narrative. Look up ODI 11620021 at NHTSA ↗
Owner report 11625310 · 2024-11-14 (November 14, 2024)
Driver's and passengers' front windows. When driving in sunlight the windows are hazy/milky. Inspected by dealership. There are no warning lamps, messages or other systems 1st appeared July 29, 2024 Have brought the vehicle on numerous occasions to the dealership for this issue. When driving during daytime in sunlight both driver's window and front passenger window are hazy/milky. Dealership states they cannot replicate the issue. There is nothing to replicate, the haze and milky substance are on the windows.
Owner-reported narrative. Look up ODI 11625310 at NHTSA ↗
Owner report 11635331 · 2025-01-10 (January 10, 2025)
Backup camera does not function at night. The issue appeared on day one, the car was leased in this condition in July 2024. The problem has been reported to and known by the dealership and witnessed by the sales manager at King O’Rourke dealership in Smithtown NY. The first record of written correspondence is shared in a photo of an email September 2024. If it’s dark outside without bright street lights it is literally black on the screen. It has also been inspected by the service department and the recent email is attached . They gave m…
Owner-reported narrative. Look up ODI 11635331 at NHTSA ↗
Owner report 11642562 · 2025-02-13 (February 13, 2025)
This is my second Cadillac XT 4 in two years and both have experienced the same thing. As I'm driving and come to a light to stop, the entire vehicle system goes black and cuts off. This has happened to me know 4 times, were the vehicle becomes disable in the middle of the road, during heavy traffic and almost hit several times from the rear. Each time I was in tears, thinking I was going to die and would call OnStar for assistance. The vehicle would not start, keep making this clicking sounds as if it's trying. The vehicle would automatic…
Owner-reported narrative. Look up ODI 11642562 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V575000 · Equipment:Other:Owners/Service/Other Manual
Reported: 2024-08-01 (August 1, 2024)
General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
Remedy: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
NHTSA campaign record ↗