Cadillac XT4 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
104 owner complaints analyzed
8 distinct recall campaigns
28,500 mi median reported failure mileage
Scope: 2019 to 2025 model years. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 24 of 104 complaints (23.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 28 | 26.9% |
| Transmission and shifting | 15 | 14.4% |
| Electrical and battery issues | 13 | 12.5% |
| Fuel system concerns | 11 | 10.6% |
| Engine operation | 10 | 9.6% |
| Steering behavior | 6 | 5.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 24 |
| Electrical System | 23 |
| Service Brakes | 17 |
| Power Train | 16 |
| Fuel/Propulsion System | 15 |
| Forward Collision Avoidance: Automatic Emergency Braking | 14 |
| Unknown Or Other | 10 |
| Vehicle Speed Control | 5 |
Engine: 24; Electrical System: 23; Service Brakes: 17; Power Train: 16; Fuel/Propulsion System: 15; Forward Collision Avoidance: Automatic Emergency Braking: 14; Unknown Or Other: 10; Vehicle Speed Control: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 84 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 9 |
| 2024 | 16 |
| 2025 | 38 |
| 2026 | 31 |
2019: 1; 2020: 4; 2021: 1; 2022: 4; 2023: 9; 2024: 16; 2025: 38; 2026: 31
Pattern summary
Engine leads the component reports. Braking behavior appears in 28 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11301885 · 2020-01-25 (January 25, 2020)
I WAS LEAVING CHURCH AS I EXIT DRIVE WAY GOT ON ROAD AND WHEN I GOT TO DEAD END STREET TO TURN WENT TO BRAKE THE BRAKES DIDN'T WORK I PRESS THE BRAKES ALL WAY TO THE FLOOR END UP IN THE DITCH BECAUSE I COULD NOT STOP THE CAR
Owner-reported narrative. 17,170 miles reported. Look up ODI 11301885 at NHTSA ↗
Owner report 11521742 · 2023-05-12 (May 12, 2023)
2019 CADILLAC XT-4 [XXX] MILEAGE IN FIRST SERVICE ATTEMPT 27500 4/28/2023 BROUGHT THE XT-4 IN FOR SERVICE IN WILLIAMSBURG VIRGINIA AND FOR AN OIL DRIP PROBLEM. OIL LEAKING DOWN THE SIDE OF THE MOTOR FACING THE PASSENGER SIDE. DEALER REPLACED NUMEROUOS GASKETS AND ENGINE COVERS AND RETURNED THE VEHICLE ALONG WITH THE SERVICE AND STATE INSPECTION WORK. REPAIRS MADE UNDER POWERTRAIN WARRANTY. ENGINE CONTINUED TO LEAK AND WAS BROUGHT BACK INTO THE DEALERSHIP 05/02/2023. DEALER SAID THAT THE OIL PAN WAS CRACKED AND THEY REPLACED IT UNDER POWERTRAI…
Owner-reported narrative. Look up ODI 11521742 at NHTSA ↗
Owner report 11170274 · 2019-01-16 (January 16, 2019)
CAR SHUTTERING/BUCKING DURING ACCELERATION FROM STOP AND AT STEADY HIGHWAY SPEED. TACHOMETER SHOWED APPROX THREE HUNDRED RPM FLUCTUATION AT STEADY SPEED. DEALER STATED CAR HAS LEAKED COOLANT INTO TRANSMISSION FROM TRANS COOLER CAUSING FIALURE OF TRANSMISSION.
Owner-reported narrative. 1,000 miles reported. Look up ODI 11170274 at NHTSA ↗
Owner report 11500769 · 2023-01-09 (January 9, 2023)
Mil lamp illuminated, lost power and transmission would not shift while underway in traffic
Owner-reported narrative. Look up ODI 11500769 at NHTSA ↗
Owner report 11625976 · 2024-11-18 (November 18, 2024)
In September, my vehicle would not start. I had it boosted and it started right up. The very same afternoon , it would not start and had it boosted. Drove it for 2 days without issue and on day 3 it would not start and boosting was unsuccessful. The vehicle could not be put in neutral and needed to be towed. The car spent several weeks at the dealer and I was told it was the battery which I replaced the key FOBS needed to be reprogrammed and then the wiring harness was chewed up. After several weeks at the show and over $1,000 later the car…
Owner-reported narrative. Look up ODI 11625976 at NHTSA ↗
Owner report 11647700 · 2025-03-11 (March 11, 2025)
Fuel pump module failed twice. There was no warning lamps, messages or other symptoms prior to the failure. The first time I was driving the second time the car was parked and did not start. See below for details. Safety: Thankfully i was not driving 70+MPH down a busy highway when the car shut down. Given the past recall, the number of Cadillac owners experiencing the problem and that it's happened to me TWICE within three years, it's only a matter of time before serious injury or death occurs. First time: [XXX], Milage: 15,063 i was drivin…
Owner-reported narrative. Look up ODI 11647700 at NHTSA ↗
Owner report 11658240 · 2025-05-01 (May 1, 2025)
The contact owns a 2021 Cadillac XT4. The contact stated while driving 40-45 MPH, the vehicle suddenly stopped, and was shifted into park but failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel pump control module and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 34,536.
Owner-reported narrative. 34,536 miles reported. Look up ODI 11658240 at NHTSA ↗
Owner report 11449569 · 2022-01-31 (January 31, 2022)
The wiring in the Cadillac is soy based and squirrels have ate the wires out of my engine three times. It makes the steering compromised and unsafe. The warning comes up drive with caution steering compromised. Not exact but you get the jest
Owner-reported narrative. Look up ODI 11449569 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2019 | 3 |
| 2020 | 5 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 1 |
2019: 3; 2020: 5; 2021: 1; 2022: 1; 2023: 0; 2024: 1; 2025: 1