2023 Cadillac XT4: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
3,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 4 of 12 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 25.0% |
| Braking behavior | 2 | 16.7% |
| Electrical and battery issues | 1 | 8.3% |
| Fuel system concerns | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Power Train | 4 |
| Electrical System | 2 |
| Fuel/Propulsion System | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
| Engine | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Service Brakes | 1 |
Forward Collision Avoidance: Automatic Emergency Braking: 4; Power Train: 4; Electrical System: 2; Fuel/Propulsion System: 2; Back Over Prevention: Rearview System Braking: 1; Engine: 1; Forward Collision Avoidance: Warnings: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 11 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 5 |
| 2026 | 3 |
2023: 3; 2024: 1; 2025: 5; 2026: 3
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Transmission and shifting appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11513512 · 2023-03-23 (March 23, 2023)
The vehicle's transmission does not shift smoothly in the lower gears (1-3) when decelerating. It feels like a clutch is popping and the vehicle 'jerks' when this occurs. This began to occur immediately after purchase and continues to do so today. The vehicle was returned twice to the dealer for warranty service and they stated it was operating as designed. The vehicle currently has less than 5,000 miles.
Owner-reported narrative. Look up ODI 11513512 at NHTSA ↗
Owner report 11531812 · 2023-07-12 (July 12, 2023)
Rear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.
Owner-reported narrative. Look up ODI 11531812 at NHTSA ↗
Owner report 11557394 · 2023-11-29 (November 29, 2023)
The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11557394 at NHTSA ↗
Owner report 11613433 · 2024-09-09 (September 9, 2024)
Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.
Owner-reported narrative. Look up ODI 11613433 at NHTSA ↗
Owner report 11646168 · 2025-03-04 (March 4, 2025)
I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
Owner-reported narrative. Look up ODI 11646168 at NHTSA ↗
Owner report 11649511 · 2025-03-20 (March 20, 2025)
My 2023 XT4 had a fuel module failure. I was driving along a busy highway at 50 MPH when i lost complete power. Now i see on the Cadillac forum, many people are having problems with the Cadillac XT4. According to the towing company it happens all the times. I also read on the forum other people were told this too by towing companies. This is Dangerous and you could be left in the middle of a intersection and be T-boned. Shame on Cadillac for not caring. We have another XT4 in the household and now are afraid to drive. My car is curren…
Owner-reported narrative. Look up ODI 11649511 at NHTSA ↗
Owner report 11664099 · 2025-05-31 (May 31, 2025)
Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" …
Owner-reported narrative. Look up ODI 11664099 at NHTSA ↗
Owner report 11674456 · 2025-07-18 (July 18, 2025)
Auto Emergency Braking {AEB} applies itself without any operator input and without cause for the brakes to engage, it can happen at any time at any speed without warning and throws everyone and everything in the vehicle abruptly forward as if you were in a crash, this is a very problematic issue that can make the vehicle at slow speeds to be rear ended because of the abrupt stop and also to be out of control at high speeds and causing severe injuries or death !!!! I am not the only person that has had this issue !!!!
Owner-reported narrative. Look up ODI 11674456 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.