2025 Cadillac XT4: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
10 owner complaints analyzed
1 distinct recall campaigns
9,114 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 5 of 10 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 20.0% |
| Braking behavior | 2 | 20.0% |
| Engine operation | 1 | 10.0% |
| Electrical and battery issues | 1 | 10.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 5 |
| Lane Departure: Assist | 1 |
| Lane Departure: Blind Spot Detection | 1 |
| Power Train | 1 |
| Power Train:Automatic Transmission | 1 |
| Service Brakes | 1 |
| Service Brakes, Hydraulic | 1 |
| Tires | 1 |
Electrical System: 5; Lane Departure: Assist: 1; Lane Departure: Blind Spot Detection: 1; Power Train: 1; Power Train:Automatic Transmission: 1; Service Brakes: 1; Service Brakes, Hydraulic: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 2 |
| 2026 | 8 |
2025: 2; 2026: 8
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11686753 · 2025-09-11 (September 11, 2025)
Since we purchased the vehicle, the Heads-Up display is too low, even in its highest adjusted setting. My wife is [XXX] and can only see part of the heads-up display. I am [XXX] ' tall and have to adjust the seat so far up that my head almost touches the roof to see the heads-up display on the highest setting. Dealership reports that no one else has reported the issue and will require taking the entire dash apart to diagnose. It is a safety hazard only being able to see part of the Heads-up display while driving and being so low in the win…
Owner-reported narrative. Look up ODI 11686753 at NHTSA ↗
Owner report 11688985 · 2025-09-22 (September 22, 2025)
The contact owns a 2025 Cadillac XT4. The contact stated that while driving at various speeds, the brake pedal was depressed to the floorboard, with the check engine and an unknown brake warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer, and the vehicle was diagnosed with a defective brake module. The vehicle was repaired under warranty. The contact stated that a week after the vehicle was repaired, the four tires seized while in reverse(R). The contact was able to drive the vehicle to the dealer, and …
Owner-reported narrative. 280 miles reported. Look up ODI 11688985 at NHTSA ↗
Owner report 11709200 · 2026-01-06 (January 6, 2026)
Telematics Controller has gone out. Took 2 weeks to get vehicle into dealership. After diagnosis we are told there is no availability on the part and no backorder or visibility as to when it will be available. Functionality of vehicle, value and user safety has been effected as safety and convenience features originally on the vehicle no longer function and cause distraction.
Owner-reported narrative. Look up ODI 11709200 at NHTSA ↗
Owner report 11713151 · 2026-01-24 (January 24, 2026)
The vehicle’s OnStar system, emergency calling features, and built-in navigation/maps do not function properly. The maps do not work, emergency calling is unreliable, and OnStar is unable to accurately locate my vehicle. This is a serious safety concern because these systems are intended to provide immediate emergency assistance and precise location information. I am the primary caregiver for my minor son, who has significant medical conditions like heart failure and requires ongoing cardiac care. In the event of a medical emergency while dri…
Owner-reported narrative. Look up ODI 11713151 at NHTSA ↗
Owner report 11714512 · 2026-01-30 (January 30, 2026)
Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle system. Dealership has stated that onstar and map issue is ongoing and multiple complaints have been received about this issue. Transmission leak started appears to have started right after the purchase of the vehicle. Lane Keep assist and side detecti…
Owner-reported narrative. Look up ODI 11714512 at NHTSA ↗
Owner report 11714926 · 2026-02-02 (February 2, 2026)
The contact owns a 2025 Cadillac XT4. The contact stated that the vehicle independently started after it was parked and turned off. The contact stated that the failure was intermittent but was a recurring failure. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the computer system needed to be reset. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 17,000.
Owner-reported narrative. 17,000 miles reported. Look up ODI 11714926 at NHTSA ↗
Owner report 11729189 · 2026-04-04 (April 4, 2026)
On July 28, 2025, while driving the vehicle on public street, a warning flashed that the brakes have failed. In fact the brakes were totally inoperative. Driver was able to clear traffic and exit the roadway without incident. The Cadillac dealership found no issue with the brakes, but did "update the brake control module." In March, 2026 a crack in the windshield appeared. Safelite Company was unable to replace the windshield, as their computer showed several modular errors, preventing them from recalibrating a new windshield. The c…
Owner-reported narrative. Look up ODI 11729189 at NHTSA ↗
Owner report 11737617 · 2026-05-13 (May 13, 2026)
The Onstar service will not operate. The Onstar system drains the batter so the car will not start. Cadillac cant get the operative part for the Onstar, the telematic module. So the car is sitting at the Cadillac dealer and cant be repaired..
Owner-reported narrative. Look up ODI 11737617 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V795000 · Air Bags:Frontal | Structure:Interior Panels:Dashboard
Reported: 2024-10-24 (October 24, 2024)
General Motors, LLC (GM) is recalling certain 2025 Cadillac XT4 vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Consequence: A passenger-side air bag that does not deploy properly increases the risk of injury in a crash.
Remedy: Dealers will replace the instrument panel upper cover, free of charge. Owner notification letters were mailed November 29, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is A242476151.
NHTSA campaign record ↗