Tiffin PHAETON problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
48 owner complaints analyzed
45 distinct recall campaigns
15,606 mi median reported failure mileage
Scope: 2000 to 2027 model years. Data snapshot: . 26 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 8 of 48 complaints (16.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 4 | 8.3% |
| Braking behavior | 2 | 4.2% |
| Fuel system concerns | 2 | 4.2% |
| Engine operation | 1 | 2.1% |
| Steering behavior | 1 | 2.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 8 |
| Fuel/Propulsion System | 4 |
| Structure:Body | 4 |
| Visibility/Wiper | 4 |
| Wheels | 4 |
| Engine And Engine Cooling | 3 |
| Tires | 3 |
| Unknown Or Other | 3 |
Engine: 8; Fuel/Propulsion System: 4; Structure:Body: 4; Visibility/Wiper: 4; Wheels: 4; Engine And Engine Cooling: 3; Tires: 3; Unknown Or Other: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 22 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 22; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (22). 22 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2008 | 2 |
| 2009 | 2 |
| 2010 | 2 |
| 2012 | 3 |
| 2013 | 5 |
| 2014 | 2 |
| 2015 | 3 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 4 |
| 2021 | 6 |
| 2022 | 2 |
| 2023 | 6 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 2 |
2002: 1; 2008: 2; 2009: 2; 2010: 2; 2012: 3; 2013: 5; 2014: 2; 2015: 3; 2017: 2; 2018: 1; 2019: 1; 2020: 4; 2021: 6; 2022: 2; 2023: 6; 2024: 2; 2025: 2; 2026: 2
Pattern summary
Engine leads the component reports. Electrical and battery issues appears in 4 complaint narratives. Braking behavior appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10235343 · 2008-07-22 (July 22, 2008)
WE TOOK DELIVERY ON A TIFFIN PHAETON 2008 MOTORHOME (VIN LAST DIGITS 8CZ81559)NOV. 9, 2007. WE FIRST DROVE IT ON THE ROAD NOV. 23, 2007 AND WITHIN 30 MILES HAD OVERHEATING, LOW COOLANT, ENGINE SHUTDOWN PROBLEMS. FREIGHTLINER SAID TO KEEP DRIVING AS LONG AS IT WOULD GO. WE HAD MULTIPLE INCIDENTS WITH THE SAME PROBLEM AND KEPT GETTING THE SAME ANSWERS. ON JUNE 25, 2008, WE COASTED TO THE SIDE OF A BUSY FOUR LANE 50 MILES SOUTH OF KANSAS CITY AND HAD TO BE TOWED TO CUMMINS SINCE FREIGHTLINER HAD 6 TECH'S OFF TO SCHOOL. WHEN DIAGNOSING THE PR…
Owner-reported narrative. 5,500 miles reported. Look up ODI 10235343 at NHTSA ↗
Owner report 10712388 · 2015-04-23 (April 23, 2015)
TL* THE CONTACT OWNS A 2010 TIFFIN PHAETON. WHILE DRIVING AT 70 MPH, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE EXHAUST FLEX PIPE FRACTURED AND THAT SOME WIRING AND THE BATTERY COMPARTMENT ENCLOSURE HAD MELTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE EXHAUST FLEX PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,…
Owner-reported narrative. 14,737 miles reported. Look up ODI 10712388 at NHTSA ↗
Owner report 10218881 · 2008-02-22 (February 22, 2008)
THE AIR HOSES FOR THE REAR AIR BRAKES ARE PLACED TOO CLOSE TOGETHER. THEY RUB AGAINST EACH OTHER AND WILL FAIL WHEN THEY RUB A HOLE IN A HOSE. WHEN THE HOSE FAILS THE REAR AIR BRAKES WILL NOT WORK PROPERLY. THIS COULD LEAD TO AN ACCIDENT. I DISCOVERED THAT MINE HAD BEEN RUBBING BUT HAD NOT FAILED YET. MY MOTORHOME HAS 51,000 MILES ON IT. *TR
Owner-reported narrative. Look up ODI 10218881 at NHTSA ↗
Owner report 11374914 · 2020-11-16 (November 16, 2020)
UPON PURCHASING THIS 2021 TIFFIN PHAETON RV, I REALIZED THE "A PILLARS" CAUSED MIRROR AND VISUAL OBSTRUCTION. INITIALLY BELIEVING IT WAS A MIRROR ADJUSTMENT, I LEARNED THAT THE DRIVER SEAT WAS NOT CENTERED ON THE STEERING WHEEL / DASHBOARD AND IT WAS POSITIONED TO THE LEFT APPROX. 2"-3". NOT ONLY DOES THIS PREVENT A CLEAR VIEW TO THE MIRRORS, BUT IT CAUSES "PEDAL CONFUSION" AND COULD RESULT IN A CATASTROPHIC COLLISION RESULTING IN A FATAL(S) THE DISTANCE BETWEEN THE GAS AND BRAKE PEDALS ARE APPROX. 3". HAVING THE DRIVER NOT CENTERED ON THE …
Owner-reported narrative. 2,752 miles reported. Look up ODI 11374914 at NHTSA ↗
Owner report 10957745 · 2017-03-01 (March 1, 2017)
PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.
Owner-reported narrative. 22,893 miles reported. Look up ODI 10957745 at NHTSA ↗
Owner report 11196808 · 2019-04-16 (April 16, 2019)
VEHICLE IS 5 YRS OLD WITH ABOUT 16000 MILES. WHILE DRIVING ON INTERSTATE WIFE NOTICED A SMELL COMING FROM THE REAR. WE THOUGHT IT WAS ENGINE CLEANER BURNING OFF FROM AN OIL LEAK REPAIRED A FEW DAYS PRIOR BY CUMMINS. SMELL GOT STRONGER SO PULLED INTO TRUCK STOP AND FOUND A HUGE DIESEL FUEL LEAK ON THE PASSENGER SIDE OF THE ENGINE. WE HAD A STEADY STREAM BEHIND US FROM PULLING IN NOT THE OCCASIONAL DROP HERE AND THERE. AFTERWARDS WE ESTIMATED THAT WE LOST ABOUT 10 GALLONS IN 30 MILES. THE CAUSE WAS A BROKEN #4 FUEL INJECTOR LINE BETWEEN THE COMMO…
Owner-reported narrative. 16,000 miles reported. Look up ODI 11196808 at NHTSA ↗
Owner report 10662206 · 2014-12-04 (December 4, 2014)
CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WITH CUMMINS REVEALED THAT THEY HAVE HAD SOME OF THESE FILTERS FAIL WITH NO APPARENT VISUAL DEFECTS BUT DID SHOW UNDER PRESSURE. *TR
Owner-reported narrative. 7,500 miles reported. Look up ODI 10662206 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2011 | 12 |
| 2012 | 7 |
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 4 |
| 2020 | 3 |
| 2021 | 7 |
| 2022 | 9 |
| 2023 | 5 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
| 2027 | 1 |
2011: 12; 2012: 7; 2013: 2; 2014: 2; 2015: 3; 2016: 1; 2017: 2; 2018: 5; 2019: 4; 2020: 3; 2021: 7; 2022: 9; 2023: 5; 2024: 1; 2025: 1; 2026: 1; 2027: 1
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 2000 | 0 | 2 | Not available |
| 2001 | 1 | 3 | +1 |
| 2002 | 0 | 3 | 0 |
| 2003 | 2 | 3 | 0 |
| 2004 | 1 | 5 | +2 |
| 2005 | 1 | 5 | 0 |
| 2006 | 0 | 1 | -4 |
| 2007 | 1 | 7 | +6 |
| 2008 | 6 | 9 | +2 |
| 2009 | 1 | 8 | -1 |
| 2010 | 3 | 9 | +1 |
| 2011 | 4 | 12 | +3 |
| 2012 | 2 | 7 | -5 |
| 2013 | 0 | 2 | -5 |
| 2014 | 3 | 2 | 0 |
| 2015 | 2 | 3 | +1 |
| 2016 | 1 | 1 | -2 |
| 2017 | 1 | 2 | +1 |
| 2018 | 3 | 5 | +3 |
| 2019 | 4 | 4 | -1 |
| 2020 | 2 | 3 | -1 |
| 2021 | 3 | 7 | +4 |
| 2022 | 6 | 9 | +2 |
| 2023 | 0 | 5 | -4 |
| 2024 | 0 | 1 | -4 |
| 2025 | 1 | 1 | 0 |
| 2026 | 0 | 1 | 0 |
| 2027 | 0 | 1 | 0 |