2018 Tiffin PHAETON: complaints, problems and recalls

I SAW A POST ON THE TIFFIN RV FORUM REGARDING THE VALVE STEM STABILIZERS THAT FREIGHTLINER PROVIDED ON RECENT RV CHASSIS EQUIPPED WITH A NEW STYLE RIM. I HAVE A 2018 TIFFIN COACH AND HAD THE SAME ISSUE SOON AFTER I PURCHASED IT. I NOTICED THAT THE VALVE STEM WAS RUBBING ON THE CHROME WHEEL AND IN FACT HAD RUBBED OFF THE CHROME DOWN TO BARE METAL. I TOOK IT TO BAY DIESEL IN RED BAY, AL. AND THEY REPLACE THE VALVE STEMS. THEY SHOWED ME ON ONE WHERE IT HAD ALMOST RUBBED THROUGH AND THERE WOULD HAVE BEEN AN AIR LEAK IF I HAD DRIVEN IT MANY MORE…

Owner-reported narrative. Look up ODI 11307150 at NHTSA ↗

The contact owns a 2018 Tiffin Phaeton RV. The contact stated that while driving approximately 60 MPH, the dashboard instrument cluster lights suddenly began to flash off and on and the Diesel Emission Fluid (DEF) sensor light remained illuminated before the vehicles decelerated independently to 5 MPH. The vehicle was driven to a nearby service center(unknown) and the Diesel Emission Fluid sensor was replaced, and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was …

Owner-reported narrative. 22,000 miles reported. Look up ODI 11431608 at NHTSA ↗

tire size 275/80/22.5 Driving down highway 301, driver side steer tire’s side wall blew out with no warning. My motor home made a hard left, luckily no one was in that fast lane. I managed to recover control and started to head to the shoulder of the road. Before I could reach the shoulder the rim cut the tire and threw it off the rim and into the highway. This put my life , my wife and anyone on the highway’s life in severe danger!!! I called michelin and their rep inspected the tire and felt the tire was run low. I completely disagree. All …

Owner-reported narrative. Look up ODI 11513495 at NHTSA ↗

Reported: 2017-12-22 (December 22, 2017)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Reported: 2018-05-25 (May 25, 2018)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.

Consequence: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.

Remedy: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.

Reported: 2019-03-22 (March 22, 2019)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.

Consequence: The additional resistance can cause the wires to overheat, increasing the risk of a fire.

Remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.

Reported: 2021-04-30 (April 30, 2021)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.

Reported: 2021-11-05 (November 5, 2021)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: Unsecured passengers have an increased risk of injury in the event of a crash.

Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.