2019 Tiffin PHAETON: complaints, problems and recalls

TL* THE CONTACT OWNS 2019 TIFFIN PHAETON 35BH. THE CONTACT WAS DRIVING AT APPROXIMATELY 54 MPH WHEN THE TMPS INDICATED THAT THE REAR PASSENGER TIRE PRESSURE WAS LOW. UPON STOPPING THE VEHICLE AND INVESTIGATING, THE CONTACT NOTICED THAT REAR PASSENGER'S SIDE VALVE STEM EXTENSION INNER TIRE WAS DISLODGED. THE CONTACT ALSO NOTICED THAT THE REAR DRIVER SIDE STABILIZER WAS ALSO DISLODGED BUT NO AIR WAS LOST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V194000 (TIRES). THE CONTACT W…

Owner-reported narrative. 8,800 miles reported. Look up ODI 11302307 at NHTSA ↗

Engine Fault Codes 3364, 3031 & 1761. DEF Head Senor Failed. Derated the engine. Travel speed reduced to 5 MPH. Replacement Part backorder from Tiffin Motorhomes. Limited information when availability.

Owner-reported narrative. Look up ODI 11425781 at NHTSA ↗

I recently experienced a failure of the Dash A/C on the ref RV. After calling Freightliner, Savannah to find our if they serviced Dash A/C’s, which they informed me they did, I decided to have it inspected locally to rule out a quick fix like recharge the refrigerant. The Mobile RV Mechanic, whom I have used several times previously and is very competent, troubleshot the system and found that the A/C compressor was not engaging. He then found that there was only .2V to the compressor clutch plug. Suspecting the PDM, he called Freightliner T…

Owner-reported narrative. Look up ODI 11549341 at NHTSA ↗

WHILE DRIVING ON THE INTERSTAE THE CARGO DOOR SKIN BLEW OFF. THE DOOR IS APPROXIMATELY 48' X 28" THIS COULD HAVE GONE THRU A WINDSHEILD AND CAUSED A FATAL ACIDENT. THIS HAS BEEN KNOWED THAT TIFFIN USED DEFECTIVE GLUE IN 2019' BUT THEY HAVE NOT MADE A RECALL, THEY HAVE CORRECTED SEVERAL OTHER VEHICLES BUT NOT ALL OF THEM MANUFACTURED WITH THE DEFECTIVE GLUE. THIS SHOULD BE A RECALL. THERE WAS NO WARNING OR ANYTHING VISIBLE TO US BEFORE DRIVING ON THE ROAD.

Owner-reported narrative. Look up ODI 11758205 at NHTSA ↗

Reported: 2018-05-25 (May 25, 2018)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.

Consequence: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.

Remedy: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.

Reported: 2019-03-22 (March 22, 2019)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.

Consequence: The additional resistance can cause the wires to overheat, increasing the risk of a fire.

Remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.

Reported: 2021-04-30 (April 30, 2021)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.

Reported: 2021-11-05 (November 5, 2021)

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: Unsecured passengers have an increased risk of injury in the event of a crash.

Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.