2020 Tiffin PHAETON: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Exterior Lighting | 1 |
Engine: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2023 | 1 |
2021: 1; 2023: 1
Pattern summary
Engine leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11415275 · 2021-05-05 (May 5, 2021)
THE EPA CAME OUT WITH REQUIREMENTS IN 2013 THAT ALL DIESEL ENGINES HAVE A POLLUTION MITIGATING DEF (DIESEL EXHAUST FLUID) SYSTEM. APPARENTLY, THE EPA REQUIRED THE INDUSTRY TO MEASURE THE FOLLOWING THREE ITEMS WITH RESPECT TO BLUE DEF. - LEVEL OF DEF - TEMPERATURE OF DEF - QUALITY OF DEF I HAVE BEEN TOLD THAT THE EPA GRANTED AN EXTENSION OF THE THIRD REQUIREMENT, QUALITY OF DEF, SINCE NO ONE COULD MANUFACTURE THE EQUIPMENT NECESSARY TO DO SO. THIS EXTENSION APPARENTLY LASTED UNTIL 2017. THESE DEF SENSORS BEING INSTALLED ARE FAILING AT AN A…
Owner-reported narrative. Look up ODI 11415275 at NHTSA ↗
Owner report 11507684 · 2023-02-16 (February 16, 2023)
I recently purchased this motorhome used. Today, I discovered that the bulbs for both front turn signal lights are missing. Normally, if a bulb burns out, you have the old one to match when searching for a repacement. However, my MH has no bulbs installed at all. I discussed this problem on the phone with the Manufacturer today. Tiffin is unwilling or unable to provide any information on replacement bulbs. They could neither provide me with a part number so I could buy one locally nor would they sell me a replacement bulb. So, I have no w…
Owner-reported narrative. Look up ODI 11507684 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V534000 · Steering
Reported: 2020-09-02 (September 2, 2020)
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
Consequence: A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
Remedy: Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
NHTSA campaign record ↗21V306000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2021-04-30 (April 30, 2021)
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
NHTSA campaign record ↗21V680000 · Seat Belts:Rear/Other:Anchorage
Reported: 2021-11-05 (November 5, 2021)
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
NHTSA campaign record ↗