2015 Tiffin PHAETON: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
3,505 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Engine | 1 |
Air Bags: 1; Engine: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2017 | 1 |
2015: 1; 2017: 1
Pattern summary
Air Bags leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10748841 · 2015-08-14 (August 14, 2015)
DRIVING WEST ON INTERSTATE 80 IN PENNSYLVANIA RAN OVER A SEVERE POTHOLE THEN WHEN PULLING INTO A PARKING AREA NOTICED A LOUD AIR LEAK FROM THE REAR WHICH RENDERED THE VEHICLE UNDRIVABLE. READ THAT OTHERS HAD THIS ISSUE ON THE SAME VEHICLE AND AM CONCERNED THAT THIS IS AN ISSUE IF THE AIR PRESSURE DROPS BELOW 65PSI THE VEHICLE WILL COME TO A SUDDEN STOP ENDANGERING OCCUPANTS AND PEOPLE/PROPERTY SURROUNDING THE INCIDENT. THE FOLLOWING IS FROM AN INTERNET FORUM ALERTING OTHER TO THE HAZARD "AFTER CALLING FREIGHTLINER DIRECTLY THEY ADMITTED THEY…
Owner-reported narrative. 2,009 miles reported. Look up ODI 10748841 at NHTSA ↗
Owner report 10945574 · 2017-01-16 (January 16, 2017)
CUMMINS INC. ISSUED A FIELD ACTION, ATC1747 TO PREVENT PRESSURIZED ENGINE FUEL LEAKS. WE RECEIVED A LETTER FROM CUMMINS DATED JULY 28 2016 STRONGLY ENCOURAGING CUMMINS COMPLIMENTARY INSTALLATION OF FUEL SUPPLY LINE ISOLATORS ON #1 AND #6 FUEL INJECTORS. CUMMINS IS NOW SAYING THAT WE DIDN'T ACT ON THE OFFER QUICKLY ENOUGH AND THEY'VE RETRACTED THEIR OFFER TO INSTALL THE FUEL SUPPLY LINE ISOLATORS AT NO CHARGE. OUR RV ENGINE IS STILL UNDER CUMMINS FACTORY WARRANTY WITH ONLY 5,000 MILES, AND WE HAVE ALREADY HAD A SERIOUS PRESSURIZED FUEL SYSTEM L…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10945574 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V297000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-05-19 (May 19, 2015)
Tiffin Motorhomes, Inc.(Tiffin) is recalling certain model year 2015 Allegro Red 36 QSA, Allegro Red 38 QBA, Phaeton 40 QBH, and Phaeton 40 QKH motorhomes manufactured April 22, 2014, to May 8, 2015. In the affected vehicles, moisture may enter the slide-out controller and cause the "switch out" connection to short, and cause the motorhome slide-out section to extend while the motorhome is moving.
Consequence: If the slide-out opens during transit, there is an increased risk of a vehicle crash.
Remedy: Tiffin will notify owners, and dealers will install a relay to disconnect the power source of the slide-out, free of charge. The recall began on June 16, 2015. Owners may contact Tiffin customer service at 1-256-356-8661.
NHTSA campaign record ↗15V880000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-12-28 (December 28, 2015)
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
Consequence: Unstable entry and exit steps increase the risk of injury.
Remedy: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
NHTSA campaign record ↗17V841000 · Equipment
Reported: 2017-12-22 (December 22, 2017)
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
NHTSA campaign record ↗