Nissan NV problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
70 owner complaints analyzed
8 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2012 to 2021 model years. Data snapshot: . 47 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 27 of 70 complaints (38.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 11.4% |
| Electrical and battery issues | 6 | 8.6% |
| Transmission and shifting | 5 | 7.1% |
| Steering behavior | 5 | 7.1% |
| Engine operation | 4 | 5.7% |
| Fuel system concerns | 2 | 2.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 27 |
| Air Bags | 8 |
| Electrical System | 8 |
| Service Brakes | 7 |
| Engine | 6 |
| Power Train | 6 |
| Fuel/Propulsion System | 3 |
| Steering | 3 |
Unknown Or Other: 27; Air Bags: 8; Electrical System: 8; Service Brakes: 7; Engine: 6; Power Train: 6; Fuel/Propulsion System: 3; Steering: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 11 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 4 |
Under 25,000: 19; 25,000 to 49,999: 11; 50,000 to 74,999: 5; 75,000 to 99,999: 7; 100,000 to 149,999: 1; 150,000 and above: 4
Under 25,000 miles has the most reports with usable mileage (19). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 2 |
| 2014 | 3 |
| 2015 | 4 |
| 2016 | 2 |
| 2017 | 7 |
| 2018 | 11 |
| 2019 | 8 |
| 2020 | 11 |
| 2021 | 6 |
| 2022 | 5 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 6 |
2013: 2; 2014: 3; 2015: 4; 2016: 2; 2017: 7; 2018: 11; 2019: 8; 2020: 11; 2021: 6; 2022: 5; 2023: 3; 2024: 1; 2025: 1; 2026: 6
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11071653 · 2018-02-07 (February 7, 2018)
TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.
Owner-reported narrative. 37,900 miles reported. Look up ODI 11071653 at NHTSA ↗
Owner report 11163102 · 2018-12-22 (December 22, 2018)
WHILE DRIVING IN TRAFFIC ON A DRY, STRAIGHT ROAD AT ABOUT 35MPH, TRAFFIC STARTED TO SLOW FOR A RED LIGHT. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE AND HAD NO EFFECT ON VEHICLE SPEED. FRANTICALLY PUMPING THE BRAKE PEDAL GRADUALLY INCREASED BRAKE PEDAL RESISTANCE. AFTER GAINING BRAKE PEDAL RESISTANCE, THE VEHICLE CAME TO A SCREECHING HALT, ACTIVATING ABS AND NARROWLY AVERTING AN ACCIDENT. THIS HAS ONLY OCCURRED ONCE, ON 19 DEC 2018 AND, TO DATE, HAS NOT REOCCURRED. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WERE NOT ABLE TO …
Owner-reported narrative. 49,000 miles reported. Look up ODI 11163102 at NHTSA ↗
Owner report 11193413 · 2019-04-02 (April 2, 2019)
WHEN DRIVING OUR NV2500 ON A CITY STREET THE VAN JUST WENT DEAD. ENGINE QUIT, NO ELECTRICAL, NO DASH LIGHTS, NOTHING. I PUT THE VAN IN PARK AND TRIED TO RESTART. NOTHING, TOTALLY DEAD. WAITED A MINUTE OF SO AND TRIED TO RESTART - SAME AS BEFORE - NOTHING TOTALLY DEAD. OPENED THE HOOD AND CHECKED BATTERY CABLES - OK. LOOKED FOR ANY LOOSE IGNITION WIRE - OK. LOOKED UNDERNEATH VAN FOR ANY LIQUIDS COMING OUT OF ENGINE OR ANYTHING ELSE WEIRD -OK. WE CALLED AAA TO HAVE THE VAN TAKEN TO CLASSIC NISSAN IN STATESVILLE, NC. CALLED DEALER, EXPLAINED…
Owner-reported narrative. 49,880 miles reported. Look up ODI 11193413 at NHTSA ↗
Owner report 10967487 · 2017-03-21 (March 21, 2017)
TL* THE CONTACT OWNS A 2014 NISSAN NV3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE MOTOR, THE WIRING HARNESS, THE MUFFLER AND EIGHT CATALYTIC CONVERTERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Owner-reported narrative. 31,000 miles reported. Look up ODI 10967487 at NHTSA ↗
Owner report 10505034 · 2013-03-30 (March 30, 2013)
TRANSMISSION SHOWS THAT THE VEHICLE IS IN PARK BUT KICKS BACK INTO REVERSE AND ROLL BACK DAMAGING DRIVERS DOOR. *TR
Owner-reported narrative. 14,115 miles reported. Look up ODI 10505034 at NHTSA ↗
Owner report 10701923 · 2015-03-26 (March 26, 2015)
THE DRIVERLESS VEHICLE ROLLED AWAY (DOWNHILL, GOING FORWARD) WHILE IN PARK, WITH IGNITION TURNED OFF, KEY REMOVED FROM IGNITION AND THE DOORS LOCKED. AFTER ROLLING 30 FEET DOWN HILL THE RUN AWAY VEHICLE STOPPED AFTER STRIKING AND PINNING A PEDESTRIAN BETWEEN THE FRONT BUMPER AND A PARKED CAR. AFTER THE COLLISION THE TRANSMISSION INDICATED TO BE IN PARK. THE ENGINE STARTED NORMALLY AND SHIFTED TO REVERSE IN ORDER TO EXTRICATE THE PEDESTRIAN. *TR
Owner-reported narrative. 9,132 miles reported. Look up ODI 10701923 at NHTSA ↗
Owner report 10968574 · 2017-03-26 (March 26, 2017)
VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".
Owner-reported narrative. 800 miles reported. Look up ODI 10968574 at NHTSA ↗
Owner report 11341315 · 2020-07-24 (July 24, 2020)
TL* THE CONTACT OWNS A 2015 NISSAN NV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO WESTON NISSAN LOCATED AT 3650 WESTON RD, DAVIE, FL 33331 WHO PERFORMED AN ALIGNMENT BUT THE FAILURE PERSISTED. THE TIRES WERE ALSO REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO SERVICE WAS PERFORMED. THE FAILURE RECURRED AND PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MI…
Owner-reported narrative. 140,000 miles reported. Look up ODI 11341315 at NHTSA ↗
Owner report 11024691 · 2017-09-20 (September 20, 2017)
FUEL TANK WAS TAKING 20 MINUTES TO FILL. WE RECEIVED A FULL TANK WARRANTY EXTENSON NOTICE BUT IT TOOK THE DEALER 3 TRIPS TO FINALLY TO GET THE RIGHT PART AND REPLACE AND AFTER 2 HOURS THEY INFORMED ME THAT I NEEDED TO REPLACE EVAP VENT VALVE AND CANISTER ASSEMBLY WITH FILTER FOR $620.00 I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE . THE DEALER SAID IT IS A COMMON PROBLEM WITH THESE VEHICLES. THEN WHY HASN'T THIS BEEN RECALLED? I REFUSED TO HAVE THEM DO THIS AS I DON'T TRUST SINCE THEY COULDN'T EVEN GET THE RIGHT PART IN AND NEVE…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11024691 at NHTSA ↗
Owner report 11454894 · 2022-03-02 (March 2, 2022)
The contact owns a 2016 Nissan NV. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle failed to accelerate over 20 MPH. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the four catalytic convertors and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 180,000.
Owner-reported narrative. 180,000 miles reported. Look up ODI 11454894 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2012 | 4 |
| 2013 | 3 |
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 0 |
2012: 4; 2013: 3; 2014: 2; 2015: 1; 2016: 1; 2017: 2; 2018: 1; 2019: 1; 2020: 0; 2021: 0