2016 Nissan NV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
1 distinct recall campaigns
78,000 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 7 of 17 complaints (41.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 23.5% |
| Engine operation | 1 | 5.9% |
| Fuel system concerns | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 7 |
| Service Brakes | 4 |
| Engine | 2 |
| Visibility/Wiper | 2 |
| Wheels | 2 |
| Air Bags | 1 |
| Electrical System | 1 |
| Electrical System: Instrument Cluster/Panel | 1 |
Unknown Or Other: 7; Service Brakes: 4; Engine: 2; Visibility/Wiper: 2; Wheels: 2; Air Bags: 1; Electrical System: 1; Electrical System: Instrument Cluster/Panel: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 3 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (4). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 4 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 2 |
| 2026 | 1 |
2016: 1; 2017: 2; 2018: 4; 2020: 4; 2021: 3; 2022: 2; 2026: 1
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 4 complaint narratives. Engine operation appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10927767 · 2016-11-24 (November 24, 2016)
THE DRIVE SIDE MIRROR. HAS A BAD REFLECTION/GLARE. OF THE DASHBOARD LIGHTS I CAN SEE EVERYTHING ON THE DASHBOARD IN THE DRIVER SIDE MIRROR. WHEN DRIVING AT NIGHT CAN'T TELL FROM CAR LIGHTS AND OTHER LIGHTS WHEN DRIVING OR AT STOP. IT'S EVEN WORST ON NON NON LITE ROADS
Owner-reported narrative. Look up ODI 10927767 at NHTSA ↗
Owner report 10956989 · 2017-02-25 (February 25, 2017)
FEEL HAVE A BRAKING PROBLEM WITH NV 3500 2016. IN NORMAL BRAKING SEEMS TO WORK WELL. IN HARD STOPS AND PANIC BRAKING PEDAL GOES TO THE FLOOR OR END OF TRAVEL. FEEL I MUST PUMP BRAKES TO GET MAXIMUM BRAKING AND A RETURN OF PEDAL. DEALERSHIP AND NISSAN REP. SAY THIS IS A NORMAL BRAKING FOR THE VEHICLE. I FEEL IF I HAVE TO PUMP THE PEDAL TO RETURN BRAKING POWER, I MIGHT HAVE A POTENTIAL SERIOUS PROBLEM. SO FAR NISSAN HAS TOLD ME MY BRAKES ARE NORMAL, WHICH I QUESTION?
Owner-reported narrative. 32 miles reported. Look up ODI 10956989 at NHTSA ↗
Owner report 10970150 · 2017-04-03 (April 3, 2017)
UNEVEN FRONT TIRE WEAR
Owner-reported narrative. 371,113 miles reported. Look up ODI 10970150 at NHTSA ↗
Owner report 11112446 · 2018-07-19 (July 19, 2018)
AFTER PURCHASING THE 2016 NISSAN NV 3500 SL WE NOTICED AIR FLOW RESTRICTIONS IN THE BACK THREE ROWS, OUR FIRST WEEK OF OWNERSHIP. . THE FIRST ROW AIR CAN GET THEM BY DUE TO AIR IN THE FRONT BUT WITH HIGH TEMPS IN TEXAS IT'S NOT ENOUGH. OUR CHILDREN HAVE TO HAVE PORTABLE FANS IF WE GO ANYWHERE DURING THE DAY. IT GETS UP TO 100DEGREES IN THE BACK EVEN AFTER LETTING THE VAN "COOL" FOR THIRTY MINUTES. WE HAVE REACHED THE POINT WE ONLY USE OUR VAN EARLY MORNINGS AND LATE EVENINGS TO AVOID HEALTH CONCERNS WITH THE HEAT IN THE BACK THREE ROWS. THIS IS…
Owner-reported narrative. 100 miles reported. Look up ODI 11112446 at NHTSA ↗
Owner report 11114345 · 2018-07-28 (July 28, 2018)
THE REAR AIR CONDITIONING EVAPORATOR FAN DESIGN HAS NO AIR FILTER SO THE EVAPORATOR VANES BECOME CLOGGED WITH DUST AND DEBRIDE WITHIN A SHORT TIME CAUSING FAILURE OF THE SYSTEM AND THOUSAND OF DOLLARS IN REPAIR BILLS. ON THE INTERNET THERE ARE HUNDREDS OF DISATISFIED OWNERS BUT NO UNIFIED VOICE TO NISSAN TO DO A RECALL ON THIS ENGINEERING FLAW TO REPAIR THIS OBVIOUS DEFECT. WE PURCHASED THE VEHICLE IN MARCH AND HAD NO USE OF THE AIRCONDITIONER THEN BUT WHEN IT HEATED UP IN DENVER WE REALIZED THE REAR AIR CONDITIONER FANS WERE NOT BLOWING HARD E…
Owner-reported narrative. 22,000 miles reported. Look up ODI 11114345 at NHTSA ↗
Owner report 11114553 · 2018-07-30 (July 30, 2018)
REAR A/C HAS ZERO FLOW THEREFORE THE BACK GETS EXCEPTIONALLY HOT
Owner-reported narrative. Look up ODI 11114553 at NHTSA ↗
Owner report 11118253 · 2018-08-07 (August 7, 2018)
TL* THE CONTACT OWNS A 2016 NISSAN NV. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOWN CENTER NISSAN (2310 BARRETT LAKES BLVD, KENNESAW, GA) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. HOWEVER, THE DEALER DIAGNOSED THAT THE CAM SENSOR WAS FAULTY AND NEEDED TO …
Owner-reported narrative. 200,000 miles reported. Look up ODI 11118253 at NHTSA ↗
Owner report 11339285 · 2020-07-14 (July 14, 2020)
CHECK ENGINE LIGHT CAME ON, DIAGNOSED AS CATALYTIC CONVERTER FAILURE. LOCAL DEALERSHIP ADVISED TO REPLACE BOTH CONVERTERS AT $2500. NISSAN WOULD NOT COVER UNDER WARRANTY AS IT CLAIMS CONVERTERS ARE COVERED UNDER EXHAUST/EMISSIONS WARRANTY AT 50K MILES. THE VEHICLE IS JUST UNDER 100K MILES.
Owner-reported narrative. 99,950 miles reported. Look up ODI 11339285 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V188000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2020-03-30 (March 30, 2020)
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
NHTSA campaign record ↗