2013 Nissan NV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
3 distinct recall campaigns
41,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 4 of 9 complaints (44.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 11.1% |
| Electrical and battery issues | 1 | 11.1% |
| Fuel system concerns | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 4 |
| Electrical System | 3 |
| Air Bags | 2 |
| Fuel/Propulsion System | 1 |
| Seat Belts | 1 |
| Seats | 1 |
| Structure:Body | 1 |
Unknown Or Other: 4; Electrical System: 3; Air Bags: 2; Fuel/Propulsion System: 1; Seat Belts: 1; Seats: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (3). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 3 |
| 2022 | 2 |
2014: 1; 2017: 2; 2018: 1; 2019: 3; 2022: 2
Pattern summary
Unknown Or Other leads the component reports. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10584275 · 2014-04-22 (April 22, 2014)
TL* THE CONTACT OWNS A 2013 NISSAN NV. THE CONTACT STATED THE ROOF WAS CORRODING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND DECIDED TO PAINT OVER THE CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700 AND THE CURRENT MILEAGE WAS 12,317. UPDATED 06/17/14 MA
Owner-reported narrative. 7,700 miles reported. Look up ODI 10584275 at NHTSA ↗
Owner report 11005090 · 2017-07-13 (July 13, 2017)
THE WINDOW REGULATOR BENT INTO ITSELF AND CAUSE THE WINDOW TO NOT BE ABLE TO GO UP. MECHANIC SAID THAT THIS SHOULD NOT HAPPEN, AND IT SEEMED THE PART WAS FAULTY. THE DOOR LATCH ALSO STOPPED WORKING, YOU COULD OPEN THE DRIVERS DOOR FROM THE INSIDE ONCE, THEN THE LATCH STOPPED WORKING AND THE DOOR WOULD HAVE TO BE OPENED FROM THE OUTSIDE. TWO WEEKS AFTER THAT HAPPENED THE DRIVERS POWER SEAT WILL NO LONGER MOVE FORWARDS AND BACK, BUT OTHER FUNCTIONS ON THE SEAT WORK.
Owner-reported narrative. 36,000 miles reported. Look up ODI 11005090 at NHTSA ↗
Owner report 11024691 · 2017-09-20 (September 20, 2017)
FUEL TANK WAS TAKING 20 MINUTES TO FILL. WE RECEIVED A FULL TANK WARRANTY EXTENSON NOTICE BUT IT TOOK THE DEALER 3 TRIPS TO FINALLY TO GET THE RIGHT PART AND REPLACE AND AFTER 2 HOURS THEY INFORMED ME THAT I NEEDED TO REPLACE EVAP VENT VALVE AND CANISTER ASSEMBLY WITH FILTER FOR $620.00 I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE . THE DEALER SAID IT IS A COMMON PROBLEM WITH THESE VEHICLES. THEN WHY HASN'T THIS BEEN RECALLED? I REFUSED TO HAVE THEM DO THIS AS I DON'T TRUST SINCE THEY COULDN'T EVEN GET THE RIGHT PART IN AND NEVE…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11024691 at NHTSA ↗
Owner report 11112231 · 2018-07-18 (July 18, 2018)
WE PURCHASED THIS VAN BRAND NEW. FROM THE BEGINNING WE HAVE HAD AIR CONDITIONING ISSUES IN THE REAR OF THE VAN. THE BLOWER MOTOR HAS BEEN REPLACED 3 TIMES. THE CONDENSER ONCE. THE AIR FLOW IS AT A WHISPER SO IN THE SUMMER WITH HIGH TEMPS THE BACK OF THE VAN IS HOT. OUR CHILDREN ARE NOT SAFE TO RIDE BACK THERE. WE HAVE COMPLAINED TO THE DEALERSHIP AND NISSAN AS WELL WITH NOT EXPLANATION OR FIX. I ALSO HAVE AN ISSUE WITH A COUPLE SEATS SEAT BELTS THAT DO NOT WORK. THEY HAVE GOTTEN STUCK INSIDE ITS HOUSING UNIT.
Owner-reported narrative. 15,000 miles reported. Look up ODI 11112231 at NHTSA ↗
Owner report 11193413 · 2019-04-02 (April 2, 2019)
WHEN DRIVING OUR NV2500 ON A CITY STREET THE VAN JUST WENT DEAD. ENGINE QUIT, NO ELECTRICAL, NO DASH LIGHTS, NOTHING. I PUT THE VAN IN PARK AND TRIED TO RESTART. NOTHING, TOTALLY DEAD. WAITED A MINUTE OF SO AND TRIED TO RESTART - SAME AS BEFORE - NOTHING TOTALLY DEAD. OPENED THE HOOD AND CHECKED BATTERY CABLES - OK. LOOKED FOR ANY LOOSE IGNITION WIRE - OK. LOOKED UNDERNEATH VAN FOR ANY LIQUIDS COMING OUT OF ENGINE OR ANYTHING ELSE WEIRD -OK. WE CALLED AAA TO HAVE THE VAN TAKEN TO CLASSIC NISSAN IN STATESVILLE, NC. CALLED DEALER, EXPLAINED…
Owner-reported narrative. 49,880 miles reported. Look up ODI 11193413 at NHTSA ↗
Owner report 11205500 · 2019-05-03 (May 3, 2019)
TL* THE CONTACT OWNED A 2012 NISSAN NV2500. WHILE DRIVING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER'S SIDE AIR BAGS ONLY PARTIALLY DEPLOYED AND LEAKED A CHEMICAL ONTO THE CONTACT'S WRIST. THE CONTACT DID NOT SUSTAIN ANY INITIAL INJURIES, BUT LATER RECEIVED INJURIES TO THE NECK AND SHOULDER. THE INJURIES REQUIRED ONGOING TREATMENT. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS TAKEN TO THE HOSPITAL FOR OBSERVATION…
Owner-reported narrative. 46,000 miles reported. Look up ODI 11205500 at NHTSA ↗
Owner report 11258791 · 2019-09-29 (September 29, 2019)
I HAVE HAD THIS VEHICLE SINCE 2013 AND LIVE ARIZONA. SUMMERS ARE EXTREMELY HOT. WE PURCHASED THIS VEHICLE FOR OUR FAMILY. AT THE TIME WE HAD 7 CHILDREN. WE NOW HAVE 10, SO EVERY SEAT IN OUR VAN IS TAKEN. WE HAVE COMPLAINED ABOUT THE AIR FLOW AND AIR CONDITIONING SINCE WE PURCHASED THE VAN BACK IN 2013 AND WERE TOLD THAT THIS IS HOW PASSENGER VANS ARE. WE WERE TOLD SINCE IT WAS SUCH A LARGE AMOUNT OF SPACE TO COOL AND ARE VAN IS BLACK IT WAS JUST THE NATURE OF THIS TYPE OF VAN. HOWEVER, AS MORE PEOPLE ARE PURCHASING THIS VAN FOR THEIR FAMILIES W…
Owner-reported narrative. Look up ODI 11258791 at NHTSA ↗
Owner report 11449100 · 2022-01-27 (January 27, 2022)
My wife stoped on the side of the road to talk with my son who was sitting in the front passenger seat. When my wife shut the door behind him all of the side curtain airbags deployed on the passenger side of the van. Three of my other children were inside the van when the bags depoyed. The two youngest 10, and 11, were sitting in the middle and were not hit with the bags. The oldest 14 was sittning next to the wall and was hit by the bags. There was no accident or impact that would have set the airbags off except the shutting of the front …
Owner-reported narrative. Look up ODI 11449100 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V094000 · Power Train:Automatic Transmission:Lever And Linkage:Column Shift
Reported: 2013-03-14 (March 14, 2013)
Nissan is recalling certain model year 2013 Titan trucks manufactured from January 22, 2013, through February 20, 2013; and model year 2013 NV vehicles manufactured from December 17, 2012, through February 20, 2013 and equipped with steering column-mounted transmission shift levers. Chemicals used in the manufacturing of the shift lever assembly may result in the malfunction of the brake shift interlock allowing the transmission shift lever to be shifted out of Park without depressing the brake pedal.
Consequence: If the vehicle is unintentionally shifted out of park, it could roll away and lead to personal injury or a vehicle crash.
Remedy: Nissan will notify owners, and dealers will remedy the vehicles, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
NHTSA campaign record ↗13V095000 · Power Train:Automatic Transmission:Lever And Linkage:Column Shift
Reported: 2013-03-15 (March 15, 2013)
Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.
Consequence: As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash.
Remedy: Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
NHTSA campaign record ↗20V188000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2020-03-30 (March 30, 2020)
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
NHTSA campaign record ↗