2014 Nissan NV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
10 owner complaints analyzed
2 distinct recall campaigns
34,450 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 4 of 10 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 10.0% |
| Engine operation | 1 | 10.0% |
| Braking behavior | 1 | 10.0% |
| Electrical and battery issues | 1 | 10.0% |
| Steering behavior | 1 | 10.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 4 |
| Air Bags | 1 |
| Engine | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Steering | 1 |
| Steering:Hydraulic Power Assist System | 1 |
| Structure:Body | 1 |
Unknown Or Other: 4; Air Bags: 1; Engine: 1; Power Train: 1; Service Brakes: 1; Steering: 1; Steering:Hydraulic Power Assist System: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 3 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
2015: 3; 2017: 2; 2018: 2; 2019: 1; 2020: 1; 2021: 1
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10680689 · 2015-02-02 (February 2, 2015)
TODAY IS 25 TO 30 DIGRESS OUTSIDE AND RAINING. THE DOOR HANDLES FROM INSIDE AND OUTSIDE ARE NON OPERABLE AND HAVE TO BANG DOOR HARD WHILE UNLOCKING INORDER TO ENTER/EXIT VEHICLE. ISSUE SEEMS TO BE WITH LINKAGE FREEZING UP, HOWEVER I'M NOT A MECHANIC AND CAN NOT CONFIRM THAT. *TR
Owner-reported narrative. 1,929 miles reported. Look up ODI 10680689 at NHTSA ↗
Owner report 10701923 · 2015-03-26 (March 26, 2015)
THE DRIVERLESS VEHICLE ROLLED AWAY (DOWNHILL, GOING FORWARD) WHILE IN PARK, WITH IGNITION TURNED OFF, KEY REMOVED FROM IGNITION AND THE DOORS LOCKED. AFTER ROLLING 30 FEET DOWN HILL THE RUN AWAY VEHICLE STOPPED AFTER STRIKING AND PINNING A PEDESTRIAN BETWEEN THE FRONT BUMPER AND A PARKED CAR. AFTER THE COLLISION THE TRANSMISSION INDICATED TO BE IN PARK. THE ENGINE STARTED NORMALLY AND SHIFTED TO REVERSE IN ORDER TO EXTRICATE THE PEDESTRIAN. *TR
Owner-reported narrative. 9,132 miles reported. Look up ODI 10701923 at NHTSA ↗
Owner report 10748986 · 2015-08-16 (August 16, 2015)
I WAS DRIVING ALASKA HWY WITH TRAVEL TRAILER. TOTAL LOAD OF TRAVEL TRAILER 2,000#. AFTER 2-3 HOURS DRIVING ON CRUSE CONTROL UP THE HILL THE CRUSE CONTROL TURNING OF BY ITSELF. THE RPM IMMEDIATELY DROPS FROM 4500 TO 1800 RPM AND YOU NEED TO USE IMMEDIATELY MANUAL ACCELERATION.ALSO YOU CAN SMELL GASOLINE IN CABIN. SINCE THAT IT HAPPENS ABOUT 25-30 TIMES. THIS CARGO VAN I PURCHASED IN DECEMBER 2014. I DID GO TO AUTHORIZED SERVICE IN FAIRBANKS AK. THE SERVICE MAN DROVE THE VAN FOR ABOUT AN HOUR WITHOUT TRAILER AND TOLD ME HE COULD NOT FIND ANYTHING…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10748986 at NHTSA ↗
Owner report 10967487 · 2017-03-21 (March 21, 2017)
TL* THE CONTACT OWNS A 2014 NISSAN NV3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE MOTOR, THE WIRING HARNESS, THE MUFFLER AND EIGHT CATALYTIC CONVERTERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Owner-reported narrative. 31,000 miles reported. Look up ODI 10967487 at NHTSA ↗
Owner report 10968574 · 2017-03-26 (March 26, 2017)
VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".
Owner-reported narrative. 800 miles reported. Look up ODI 10968574 at NHTSA ↗
Owner report 11071653 · 2018-02-07 (February 7, 2018)
TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.
Owner-reported narrative. 37,900 miles reported. Look up ODI 11071653 at NHTSA ↗
Owner report 11114639 · 2018-07-30 (July 30, 2018)
THE AIR CONDITIONING FOR THIS PASSENGER VAN IS NOT SUFFICIENT TO KEEP REAR PASSENGERS AT A SAFE TEMPERATURE. THERE IS AN OPEN CASE WITH NISSAN, BUT NO REPAIR HAS BEEN FOUND AT THIS TIME. THESE VEHICLES ARE NOT SAFE FOR TRANSPORT PASSENGERS, ESPECIALLY CHILDREN. SEE ATTACHED IMAGE OF FRONT (INDOOR) AND REAR (OUTDOOR) SEAT TEMPERATURES AFTER OPERATING THE A/C SYSTEM FOR 20-30 MINUTES ON HIGH.
Owner-reported narrative. 80,000 miles reported. Look up ODI 11114639 at NHTSA ↗
Owner report 11265316 · 2019-10-01 (October 1, 2019)
LITTLE TO NO AIR COMING OUT OF THE REAR AIR VENTS.
Owner-reported narrative. 40,000 miles reported. Look up ODI 11265316 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V419000 · Seat Belts:Rear/Other
Reported: 2014-07-10 (July 10, 2014)
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 NV passenger vans manufactured March 14, 2014 to May 15, 2014, equipped with seat belt retractors from Faurecia Automotive Systems. The seat belt retractor bolts on the 2nd, 3rd, and 4th row removable seats may not be torqued to proper specification, or may be missing, on the affected vehicles. This can cause the seat belt anchor to not be secured properly.
Consequence: If the seat belt retractor bolts are not torqued to specification, or are missing, it may cause the seat belt anchor to not be secured properly. If this occurs, the belt may not properly restrain the seat occupant in the event of a crash increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will inspect the seat belt retractor bolt for the proper torque, and tighten if necessary, free of charge. The recall began in September 2014. Owners may contact Nissan customer service at 1-800-647-7261.
NHTSA campaign record ↗20V188000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2020-03-30 (March 30, 2020)
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
NHTSA campaign record ↗