2018 Nissan NV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
1 distinct recall campaigns
1,032 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 6 of 11 complaints (54.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 18.2% |
| Transmission and shifting | 1 | 9.1% |
| Engine operation | 1 | 9.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 6 |
| Electrical System | 1 |
| Electrical System:Instrument Panel:Speedometer/Odometer | 1 |
| Engine | 1 |
| Fuel/Propulsion System | 1 |
| Structure:Body | 1 |
Unknown Or Other: 6; Electrical System: 1; Electrical System:Instrument Panel:Speedometer/Odometer: 1; Engine: 1; Fuel/Propulsion System: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (4). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 2 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 2 |
2018: 1; 2019: 3; 2020: 2; 2023: 1; 2024: 1; 2025: 1; 2026: 2
Pattern summary
Unknown Or Other leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11112233 · 2018-07-18 (July 18, 2018)
WE ARE A FOSTER AND ADOPTIVE FAMILY AND NEEDED MORE SPACE FOR OUR FOSTER CHILDREN. WE PURCHASED A NEW NISSAN NV 3500 SL ON MARCH 31,2018. WE ASKED THE DEALER ABOUT INSTALLING THE DVD PLAYERS AND IF IT VOIDED THE NISSAN WARRANTY. AFTER BEING TOLD THE WARRANTY IS STILL VERY MUCH VALID IF THEY INSTALL THE AFTERMARKET ITEM WE AGREED. WE HAD DUAL DVD PLAYERS AND A REMOTE START INSTALLED. IN JUNEAU THE TEMPERATURE ROSE WE NOTICED IT TOOK A WHILE TO GET COOL. MY KIDS STARTED COMPLAINING ABOUT THE TEMPERATURE IN ROWS 3 AND 4. WE NOTICED LITTLE TO NO…
Owner-reported narrative. 5,500 miles reported. Look up ODI 11112233 at NHTSA ↗
Owner report 11210505 · 2019-05-28 (May 28, 2019)
OUR NISSAN NV PASSENGER VAN HOLDS 12 PASSENGERS, BUT ROWS 2, 3, AND 4 ARE NOT ADEQUATELY COOLED BY THE LOUSY AC DUCTWORK FOR THE BACK OF THE VAN. AS THIS VAN DOESN'T HAVE REAR WINDOWS THAT CAN BE OPENED, THE VAN CAN GET DANGEROUSLY HOT IN THE SUMMER WITHOUT VENTILATION.
Owner-reported narrative. 35 miles reported. Look up ODI 11210505 at NHTSA ↗
Owner report 11232382 · 2019-07-16 (July 16, 2019)
WE PURCHASED OUR VEHICLE NEW IN FEBRUARY 2019. THE MOMENT IT BEGAN TO GET WARM I NOTICED THERE WAS HARDLY ANY AIR COMING OUT OF THE 2 LAST ROWS. AS IT HAS GOTTEN HOTTER THERE IS NO AIR COMING OUT OF THE AC IN THE BACK ROWS. 2 DIFFERENT DEALERSHIPS HAVE SAID NOTHING IS WRONG THAT IT'S WORKING AS IT SHOULD BY THERE TEMP MONITORS.1ST DEALERSHIP SAID THEY CHARGED UP FREEON AND WAS WORKING. WITHIN THE HOUR THE AIR STOPPED FLOWING AGAIN. TOOK IT TO ANOTHER DEALER ONLY TO BE TOLD IT WAS WORKING BUT COULDN'T RUN TEST BECAUSE THEY DIDN'T HAVE A RENTAL W…
Owner-reported narrative. Look up ODI 11232382 at NHTSA ↗
Owner report 11242395 · 2019-08-07 (August 7, 2019)
FUEL LINE CAME DISCONNECTED AT JUNCTION TO ENGINE--SAME AS RECALL ON 2019 NISSAN ALTIMA FROM FACTORY---
Owner-reported narrative. 1,032 miles reported. Look up ODI 11242395 at NHTSA ↗
Owner report 11327679 · 2020-06-08 (June 8, 2020)
OUR A/C IS NOT WORKING FOR THE 2 BACK ROWS DURING THE SUMMER MONTHS OUR CHILDREN ARE SWEATY AND JUST OVERHEATED. ON A TRIP FROM SALT LAKE CITY TO ST.GEORGE 4 HOURS MY PARENTS AND OLDEST SON COULDN'T TAKE IT WE HAD TO PULLOVER OXYGEN IS RESTRICTED AND ADD HEAT. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY JUST BRUSH IT OFF AND SAY THAT IT'S WORKING FINE. WE HAVE USED THE THERMOMETER AND AIR DOES NOT FLOW BACK THERE EVEN ON FULL BLAST. *TR
Owner-reported narrative. Look up ODI 11327679 at NHTSA ↗
Owner report 11361772 · 2020-09-29 (September 29, 2020)
DRIVER SIDE PASSENGER SECOND ROW WINDOW RANDOMLY SHATTERED. NO WARNING, NOTHING HITTING IT JUST A BIG POP AND GLASS FLYING. I WAS ON THE FREEWAY WITH HARDLY ANY VEHICLES ON THE ROAD. GLASS STUCK MY CHILD WHO'S CAR SEAT WAS IN THE SEAT NEXT TO THE WINDOW. I PULLED OVER REMOVED HER AND RELOCATED HER TO THE THIRD ROW SEAT SINCE THERE WAS GLASS SHARDS IN HER SEAT. MY MIDDLE SEAT IN THE SECOND ROW IS WHERE MY 3 MONTH OLD BABY BOY WAS SITTING AND HE HAD GLASS SHARDS IN HIS HAIR. IF ANY SMALL FRAGMENTS WHEN IN HIS EYES I'M UNSURE. HE HAD WATERY EYES B…
Owner-reported narrative. 10 miles reported. Look up ODI 11361772 at NHTSA ↗
Owner report 11553339 · 2023-11-03 (November 3, 2023)
Side window leaks and dealer is unable to get the replacement glass nor fix the issue in 4 months already. The leak is causing me to have to replace the window myself, likely with plexiglass, though it’s under warranty. This is unsafe and should be properly handled by the dealer in a timely manner.
Owner-reported narrative. Look up ODI 11553339 at NHTSA ↗
Owner report 11572605 · 2024-02-18 (February 18, 2024)
The sliding door continually gets stuck and won’t open from the inside or outside often.
Owner-reported narrative. Look up ODI 11572605 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V654000 · Back Over Prevention: Sensing System: Camera
Reported: 2019-09-12 (September 12, 2019)
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
NHTSA campaign record ↗