Mercedes-Benz SPRINTER 2500 problems and owner complaints

DURING AND AFTER RAIN VEHICLE LEAKS WATER (LIKE A WATER FALL ) THRU THE CEILING VENTS IN THE REAR OF THE CAR, DRENCHING ANY ONE WHO IS SEATED IN THE 1ST OR 2ND ROWS, SOME TIME THE DRIVER SEAT AND PASSENGER ALSO GET SOAKED WHILE DRIVING IF YOU BRAKE OR MAKE A TURN. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10554063 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE BLEW OUT AND AFTER INSTALLING THE SPARE TIRE THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INFORMED THE CONTACT THAT THE LUG NUT FOR THE REGULAR TIRE COULD NOT BE USE TO INSTALL THE SPARE TIRE SINCE IT WOULD CAUSE THE EMERGENCY BRAKE TO ENGAGE. IN ORDER TO REPAIR THE FAILURE AND INSTALL THE NEW TIRE, THE BOLTS HAD TO BE CUT OFF. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILU…

Owner-reported narrative. 29,000 miles reported. Look up ODI 10598973 at NHTSA ↗

MY 2010 MERCEDES IS HAVING A SERIES OF ISSUES THAT IT SHOULD NOT BE HAVING AND THIS IS UNFAIR TO CONSUMERS, THERE SHOULD BE WAY MORE THEN 4 RECALLS LISTED ON THIS VEHICLE YEAR MAKE AND MODEL. I AM CURRENTLY EXPERIENCING A PROBLEM WITH MY CAR NOT STARTING FOR SOME ODD REASON AS MY KEY IS INSERTED INTO THE IGNITION MY CAR ISN'T TURNING ON AT ALL. THE STEERING COLUMN IS LOCKED AND THE DASH BOARD STATES THAT I NEED TO REMOVE MY KEY FROM THE IGNITION. MY CAR HAS BEEN DIAGNOSED AS ESL/EIS MALFUNCTION WHICH SEEMS LIKE A LOT OF PEOPLE WITH THIS YEAR MA…

Owner-reported narrative. Look up ODI 11397423 at NHTSA ↗

I NOTICED A RECALL FOR THE MB SPRINTER 2500 - YEAR 2015-2020 WITH A LEAKING POWER STEERING CLAMP/HOSE.(20V-663) MY VAN IS NOT INCLUDED IN THIS RECALL DESPITE BEING A 2015 MB SPRINTER 2500. I HAD THIS PART REPLACED ON MY VAN TWO WEEKS AGO. PLEASE DIG DEEPER INTO THE VANS AS THERE ARE OTHER VINS THAT ARE BEING AFFECTED BY THIS EXACT SAME ISSUE THAT ARE NOT BEING INCLUDED IN THE RECALL. I HAD TO REPLACE THE DRIVE BELT TOO AS THE POWER STEERING FLUID WAS LEAKING ON THAT BELT.

Owner-reported narrative. 49,000 miles reported. Look up ODI 11376369 at NHTSA ↗

OUR 2010 MERCEDES-BENZ (MB) 2500 SPRINTER VAN AT 57,000 HAD A CHECK ENGINE LIGHT TURN ON. WE TOOK IT TO THE DEALER AND THEY REST THE COMPUTER AND TOOK IT FOR A TEST DRIVE. UPON RETURNING FROM THE TEST DRIVE THEY TOLD US EVERYTHING WAS FINE. TWO DAYS LATER THE LIGHT TURNED ON AGAIN AND THE MOTOR RUNS ROUGH. I TOOK IT BACK INTO THE DEALER AND THE NEXT DAY THEY SAID MY PROBLEM WAS A SENSOR IN THE ADBLUE TANK. TO FIX THE PROBLEM THE TANK, SENSOR AND WIRING HARNESS MUST BE REPLACED AT A COST OF $2200.00. ADBLUE IS THE NAME FOR THE MB DIESEL EXHAUST …

Owner-reported narrative. 57,000 miles reported. Look up ODI 10452279 at NHTSA ↗

Had a service call to repair recall items. Technician forgot to install bolts holding the transmission which led to multiple light alerts. Could have been dangerous for driver.

Owner-reported narrative. Look up ODI 11428883 at NHTSA ↗

ON 10/15/2018 WHILE DRIVING THE VEHICLE I BEGAN EXPERIENCING FLUCTUATIONS IN SPEED, WHAT FELT TO BE AT TIMES A SLIPPING TRANSMISSION, DIFFICULTY BREAKING, AND INEXPLICABLE WARNINGS ON MY DASH MESSAGE BOARD, AND A FEELING OF A LOSS OF CONTROL OF THE VEHICLE. I HAD THE VEHICLE TOWED FROM TUNICA, MS. TO MEMPHIS, TN. TO TAG TRUCK CENTER, A CERTIFIED REPAIR CENTER FOR SPRINTERS, WHERE THEY DIAGNOSED A FAULT IN THE RIGHT REAR WHEEL SPEED SENSOR. THEY REPLACED THE RPM SENSOR. THE COST FOR THE REPAIR WAS $494.20. AT THE TIME I HAD 23,029 MILES ON …

Owner-reported narrative. 23,029 miles reported. Look up ODI 11362556 at NHTSA ↗

The contact owns a 2012 Mercedes-Benz Sprinter 2500. The contact stated that on various occasions after coming to a stop at a traffic signal, the vehicle was stalling and shaking while depressing the accelerator pedal. The contact stated that the engine revved loudly before accelerating. No warning lights were illuminated. The vehicle was taken to a local dealer on various occasions; however, the failure could not be duplicated. The contact stated that the vehicle was taken to several unknown dealers for routine maintenance services, and the fa…

Owner-reported narrative. 16,000 miles reported. Look up ODI 11512377 at NHTSA ↗

DIESEL PARTICLE FILTER CONNECTOR BREAKING. CONNECTOR BREAKS ALLOWING CARBON MONOXIDE TO ENTER THE PASSENGER COMPARTMENT. HOT EXHAUST GASES BURN AND MELT WIRING UNDER TRUCK CUTTING OFF ENGINE POWER CAUSING VEHICLE TO STALL WHILE DRIVING.

Owner-reported narrative. 72,000 miles reported. Look up ODI 11174948 at NHTSA ↗

VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE. FUEL TANK CAUGHT FIRE. NO PRIOR RUNNING DEFECTS. STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT REAR WHEEL HOUSING WITH THE VEHICLE PARKED ON A SLIGHT INCLINE AND THIS ETCHED IN AN ARC SHAPE ABOVE THE LEFT REAR WHEEL. INSIDE VEHICLE NO PERSONAL ITEMS OR AFTERMARKET MODIFICATIONS. FIRE SPOTTED APPROXIMATELY 3:15 - 3:17 EASTERN TIME, WEATHER T…

Owner-reported narrative. 119,670 miles reported. Look up ODI 11355724 at NHTSA ↗

I'VE OWNED THIS CAR 2 YEARS. IN THE SUMMER TIME WHEN WE TURN ON THE A/C THERE IS A BAD ODOR COMING OUT OF THE VENTS. ONLY IN THE SUMMER IT'S NOT A PLEASANT SMELL. DURING THE WINTER TIME LAST YEAR WAS A GASOLINE SMELL BUT THAT GOT FIXED. I WOULD LIKE FOR YOU TO LOOK INTO IT PLEASE IT'S A MOLDY SMELL.

Owner-reported narrative. Look up ODI 11403650 at NHTSA ↗