Mercedes-Benz SPRINTER 2500 transmission problems
30 complaint narratives mention transmission terms.
Key facts
392 owner complaints analyzed
92 distinct recall campaigns
17,500 mi median reported failure mileage
Scope: 2007 to 2025 model years. Data snapshot: . 142 complaints include usable failure mileage.
Transmission and shifting evidence
30 of 392 complaints match this topic (7.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11428883 · 2021-08-12 (August 12, 2021)
Had a service call to repair recall items. Technician forgot to install bolts holding the transmission which led to multiple light alerts. Could have been dangerous for driver.
Owner-reported narrative. Look up ODI 11428883 at NHTSA ↗
Owner report 11362556 · 2020-10-03 (October 3, 2020)
ON 10/15/2018 WHILE DRIVING THE VEHICLE I BEGAN EXPERIENCING FLUCTUATIONS IN SPEED, WHAT FELT TO BE AT TIMES A SLIPPING TRANSMISSION, DIFFICULTY BREAKING, AND INEXPLICABLE WARNINGS ON MY DASH MESSAGE BOARD, AND A FEELING OF A LOSS OF CONTROL OF THE VEHICLE. I HAD THE VEHICLE TOWED FROM TUNICA, MS. TO MEMPHIS, TN. TO TAG TRUCK CENTER, A CERTIFIED REPAIR CENTER FOR SPRINTERS, WHERE THEY DIAGNOSED A FAULT IN THE RIGHT REAR WHEEL SPEED SENSOR. THEY REPLACED THE RPM SENSOR. THE COST FOR THE REPAIR WAS $494.20. AT THE TIME I HAD 23,029 MILES ON …
Owner-reported narrative. 23,029 miles reported. Look up ODI 11362556 at NHTSA ↗
Owner report 11185627 · 2019-03-10 (March 10, 2019)
07/20/2016 BUY DAY NEW VAN AT SUN MOTORS BENZ DIALER MECHANICSBURG PA-PRICE 47K 09/20/2016 PROBLEM WITH TRANSMISSION 02/07/2019 PROBLEM WITH TRANSMISSION AND DPF/DOC CAT (VAN IS TOTALLY DEMERGE AFTER ONLY TWO YEARS)
Owner-reported narrative. 175,000 miles reported. Look up ODI 11185627 at NHTSA ↗
Owner report 11350382 · 2020-08-20 (August 20, 2020)
MY 2016 2500 SPRINTER CONTINUES TO HAVE WHEEL SPEED SENSOR FAILURES EVERY 2K-3K MILES. WHEN THIS HAPPENS THE TRANSMISSION ACTS ERRATICALLY, ANTI-LOCK BRAKE SYSTEM STARTS TO ENGAGE AND DISENGAGE SPORADICALLY AND THE VAN SOMETIME ACCELERATES AND PREVENTS STOPPING. THIS CREATES A VERY DANGEROUS SITUATION, ESPECIALLY WHEN IN THE RAIN OR EVEN HEAVY TRAFFIC. EVNTUALLY ONCE THE SYSTEM DETECTS THE FAILURE IT LIGHTS UP THREE LIGHT ON THE DASH AND DISABLES THE ANTI-LOCK BRAKES, ESP, AND TRACTION CONTROL. THE TRANSMISSION CONTINUES TO SHIFT ERRATICALLY AT…
Owner-reported narrative. 24,000 miles reported. Look up ODI 11350382 at NHTSA ↗
Owner report 11123429 · 2018-08-30 (August 30, 2018)
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 2500 (NA). WHILE DRIVING 10 MPH, THE TRANSMISSION WENT INTO NEUTRAL AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO QUICKLY SHIFT GEARS WHILE IN TRAFFIC. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BLVD, PEMBROKE, FL 33027, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE …
Owner-reported narrative. 10 miles reported. Look up ODI 11123429 at NHTSA ↗