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U.S. public vehicle records

Lincoln NAUTILUS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

224 owner complaints analyzed

23 distinct recall campaigns

10,000 mi median reported failure mileage

Scope: 2019 to 2026 model years. Data snapshot: . 59 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 57 of 224 complaints (25.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting4620.5%
Braking behavior3415.2%
Electrical and battery issues198.5%
Steering behavior198.5%
Engine operation104.5%
Fuel system concerns20.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
57
Electrical System
42
Unknown Or Other
39
Engine
26
Structure:Body
14
Service Brakes
13
Steering
11
Vehicle Speed Control
9
Component breakdown data
CategoryCount
Power Train57
Electrical System42
Unknown Or Other39
Engine26
Structure:Body14
Service Brakes13
Steering11
Vehicle Speed Control9

Power Train: 57; Electrical System: 42; Unknown Or Other: 39; Engine: 26; Structure:Body: 14; Service Brakes: 13; Steering: 11; Vehicle Speed Control: 9

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
38
25,000 to 49,999
8
50,000 to 74,999
4
75,000 to 99,999
7
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00038
25,000 to 49,9998
50,000 to 74,9994
75,000 to 99,9997
100,000 to 149,9992
150,000 and above0

Under 25,000: 38; 25,000 to 49,999: 8; 50,000 to 74,999: 4; 75,000 to 99,999: 7; 100,000 to 149,999: 2; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (38). 165 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
16
2020
14
2021
12
2022
6
2023
11
2024
23
2025
58
2026
84
Complaints over time data
CategoryCount
201916
202014
202112
20226
202311
202423
202558
202684

2019: 16; 2020: 14; 2021: 12; 2022: 6; 2023: 11; 2024: 23; 2025: 58; 2026: 84

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 46 complaint narratives. Braking behavior appears in 34 complaint narratives. Electrical and battery issues appears in 19 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11246555 · 2019-08-26 (August 26, 2019)

TRANSMISSION JERKS DURING AUTOMATIC SHIFTING AND AT SLOW SPEEDS ACCELERATES FORWARD. DEALER SAYS FORD IS AWARE AND THEY CAN'T REPAIR. OCCURS WHEN VEHICLE IS IN MOTION. HAPPENS EVERY TIME I DRIVE.

Owner-reported narrative. 7,200 miles reported. Look up ODI 11246555 at NHTSA ↗

Owner report 11282211 · 2019-11-25 (November 25, 2019)

MY CAR HAD BEEN IN TWICE FOR REPAIR AND COMPUTER SOFTWARE UPDATE. I WAS ROUNDING A CORNER AND THE ENGINE SHIFTED INTO NEUTRAL, STOPPING THE CAR. THE PRECOLLISION AID WAS DISABLED. LUCKILY NO ONE WAS BEHIND ME OR THEY WOULD HAVE PLOWED INTO MY CAR.

Owner-reported narrative. 2,000 miles reported. Look up ODI 11282211 at NHTSA ↗

Owner report 11271695 · 2019-10-28 (October 28, 2019)

I REPORTED A SIMILAR PROBLEM A FEW WEEKS AGO; AS I DRIVE I GET ALERTS OF SAFETY FEATURES NOT BEING AVAILABLE AND A POWERTRAIN MALFUNCTION. WHILE DRIVING THIS AFTERNOON SPEED LESS THAN 15 MPH, I GOT THE SAME ALERTS, BUT WERE FOLLOWED BY A COMPLETE LOSS OF DISPLAYS. THE RADIO SHOWED A "VEHICLE NETWORK COMMUNICATION ERROR" AND I COULD STILL SEE THE PRNDS, BUT I LOST ALL OTHER CONTROLS: SPEEDOMETER, ODOMETER, TACHOMETER, TURN SIGNALS, AND DOOR CONTROLS. ADDITIONALLY, WHEN I PULLED OVER TO A SAFE LOCATION, I ATTEMPTED TO PUT MY VEHICLE IN PARK B…

Owner-reported narrative. Look up ODI 11271695 at NHTSA ↗

Owner report 11374125 · 2020-11-11 (November 11, 2020)

I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES. I'M NOT SURE, BUT I EITHER INSTINCTIVELY HIT CANCEL ON THE CRUISE CONTROL, OR I PUT MY FOOT ON THE BRAKE. EITHER WAY, IT ARRESTED THE HARD BRAKING SI…

Owner-reported narrative. 8,300 miles reported. Look up ODI 11374125 at NHTSA ↗

Owner report 11252314 · 2019-08-29 (August 29, 2019)

TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. UPON STARTING THE VEHICLE, THE INSTRUMENT PANEL WENT COMPLETELY BLANK AND FAILED TO FUNCTION. THE CONTACT DROVE TO STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116, [phone removed]) WHERE THEY INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER REPLIED THAT THEY WERE UNAWARE OF THE DEFECT. THE VEHICLE WAS RETURNED TO THE CONTACT UNREPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V076000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT…

Owner-reported narrative. 3,500 miles reported. Look up ODI 11252314 at NHTSA ↗

Owner report 11394542 · 2021-02-03 (February 3, 2021)

12/30/20 STOPPED AT RED TRAFFIC LIGHT WITH FOOT BRAKE. ENGINE AND ELECTRICAL SHUT DOWN. VEHICLE WENT TO PARK AND WOULD NOT START AGAIN OR SHIFT OUT OF PARK. NOTHING WORKED! HAD TO BE TOWED TO LINCOLN DEALER. THE MILEAGE WAS 6,000! JULY 2020 I HAD COMPLAINED OF TRANSMISSION BANGING SHIFTING TO DRIVE OR REVERSE. DEALER SAID ALL WAS FINE. IT HAS BEEN 34 DAYS, DEALER REPLACE A MODULE WITCH DID NOT FIX PROBLEM. THEY ARE NOW REPLACING THE TRANSMISSION. THE INCIDENT OCCURRED AT A SHOPPING CENTER LIGHT TO ENTER HIGHWAY 525. APPROACHING THE SIGNAL…

Owner-reported narrative. 6,000 miles reported. Look up ODI 11394542 at NHTSA ↗

Owner report 11302052 · 2020-01-29 (January 29, 2020)

2019 LINCOLN NAUTILUS. CONSUMER WRITES IN REGARDS TO HEATED STEERING WHEELS. CONSUMER STATED THAT STEERING GETS SO HOT THAT YOU CANNOT HOLD STEERING WHEEL. *LD *JS

Owner-reported narrative. Look up ODI 11302052 at NHTSA ↗

Owner report 11310772 · 2020-02-22 (February 22, 2020)

WHILE DRIVING THE 2019 LINCOLN NAUTILUS ON A 4 LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL AND LANE CENTERING ON, THE CAR ALL OF A SUDDEN TURNED INTO THE NEXT LANE. IT DOES THIS BOTH TO THE RIGHT AND THE LEFT. I WAS ON THE PHONE WITH BOTH MY MOTHER AND THE LINCOLN SERVICE MANAGER ON SEPARATE INCIDENTS WHEN IT OCCURRED. ALSO, I TOOK IT ON A TEST DRIVE WITH THE LEAD MECHANIC AND IT DID THE SAME THING TO HIM TO THE RIGHT, RIGHT WHERE OUR VETERINARIAN OFFICE IS LOCATED. CENTER LINE WAS STILL THERE. AFTER THEY HAD THE CAR FOR A FEW DAYS, AND…

Owner-reported narrative. 8,000 miles reported. Look up ODI 11310772 at NHTSA ↗

Owner report 11278266 · 2019-11-05 (November 5, 2019)

TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. WHILE AT A RED LIGHT, THE VEHICLE STALLED AND SHUT OFF COMPLETELY WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHOUT INCIDENT. THE CONTACT STATED THAT THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE CONTACT TOOK THE VEHICLE TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE DEALER WAS WAITING FOR A PART TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN THE DEALER'S PO…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11278266 at NHTSA ↗

Owner report 11661466 · 2025-05-16 (May 16, 2025)

The contact owns a 2019 Lincoln Nautilus. The contact stated while driving approximately 25 MPH, the vehicle was shuddering and losing motive power. The contact stated that the message "Engine Overheating" was displayed on the instrument panel. The contact stated that the vehicle stalled. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the 12-Volt battery and the EGR system had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The…

Owner-reported narrative. 75,000 miles reported. Look up ODI 11661466 at NHTSA ↗

Owner report 11615436 · 2024-09-19 (September 19, 2024)

There have been consistent issues with the car due to the electrical system. The car has purchased 3/24/23 as used. The car has been in for maintenance and repairs 5 times since June 6, 2024 at the cost of $3,744.88. The car has cut off while driving. One time it happened on a a major thoroughfare at rush hour. The engine light came on. When the car stopped, it wouldn’t restart. It was towed to Lithia Springs Ford. The fuel pump and driver module was replaced for $1,706.10 on 7/12/24. On 8/21/24, all the lights came on the dashboard. The car wa…

Owner-reported narrative. Look up ODI 11615436 at NHTSA ↗

Owner report 11634165 · 2025-01-05 (January 5, 2025)

I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I …

Owner-reported narrative. Look up ODI 11634165 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2019
8
2020
5
2021
2
2022
2
2023
3
2024
7
2025
6
2026
0
Recall campaigns data
CategoryCount
20198
20205
20212
20222
20233
20247
20256
20260

2019: 8; 2020: 5; 2021: 2; 2022: 2; 2023: 3; 2024: 7; 2025: 6; 2026: 0

Year-by-year records

Lincoln NAUTILUS model-year comparison
Model yearComplaintsRecallsChange in recalls
20191018Not available
2020335-3
2021212-3
20221320
202373+1
2024217+4
2025216-1
202670-6