2021 Lincoln NAUTILUS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
2 distinct recall campaigns
86,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 7 of 21 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 5 | 23.8% |
| Braking behavior | 1 | 4.8% |
| Electrical and battery issues | 1 | 4.8% |
| Fuel system concerns | 1 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 7 |
| Structure:Body | 4 |
| Electrical System | 3 |
| Engine | 3 |
| Fuel/Propulsion System | 3 |
| Engine And Engine Cooling | 2 |
| Back Over Prevention | 1 |
| Back Over Prevention: Sensing System: Camera | 1 |
Power Train: 7; Structure:Body: 4; Electrical System: 3; Engine: 3; Fuel/Propulsion System: 3; Engine And Engine Cooling: 2; Back Over Prevention: 1; Back Over Prevention: Sensing System: Camera: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (2). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 8 |
| 2026 | 9 |
2021: 1; 2022: 1; 2023: 1; 2024: 1; 2025: 8; 2026: 9
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 5 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11442187 · 2021-11-30 (November 30, 2021)
My Lincoln has been in the shop due to a hard AWD System Disabled Message since 10/29/2021. Lincoln Concierge and dealership has kept us updated that NHTSA has not approved the latest AWD control module.
Owner-reported narrative. Look up ODI 11442187 at NHTSA ↗
Owner report 11464315 · 2022-05-12 (May 12, 2022)
My car had a 9-10 second delay from what was shown in the backup camera to what had already happened. It almost caused an accident as the camera didn't show any car in my path, but in reality, the car was stopped directly behind my car. Lincoln had me take it to a dealership, which didn't have time for a full software update, so I took it to another dealership and they re installed the software in 4 hours.
Owner-reported narrative. Look up ODI 11464315 at NHTSA ↗
Owner report 11509293 · 2023-02-27 (February 27, 2023)
The contact owns a 2021 Lincoln Nautilus. The contact stated that while his wife was pulling into a parking space, the vehicle abruptly accelerated, crashing into the handicap pole sign. There were no injuries. No air bags were deployed. There was no police report filed. The vehicle was towed to the dealer; however, the contact was unaware of the diagnostic results, or the repairs performed. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available.
Owner-reported narrative. 8,000 miles reported. Look up ODI 11509293 at NHTSA ↗
Owner report 11631841 · 2024-12-20 (December 20, 2024)
The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11631841 at NHTSA ↗
Owner report 11634165 · 2025-01-05 (January 5, 2025)
I bought the 2021Lincoln Nautilus in Aug 2024 with only 54000miles. I was leaving the dealership and driving home with my suv & noticed that the suv was slightly trembling. Since then, I realized that my vehicle would tremble once I put gas in it, and this would happen at any gas station. Secondly, once I pump my gas, the truck does not cut on at first. I have to attempt cranking it two times before I can leave the premise. I’ve realized that my truck burns fuel quickly as well. Thirdly, my 2021 Lincoln Nautilus will hesitate and jerk when I …
Owner-reported narrative. Look up ODI 11634165 at NHTSA ↗
Owner report 11641344 · 2025-02-07 (February 7, 2025)
The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11641344 at NHTSA ↗
Owner report 11642159 · 2025-02-12 (February 12, 2025)
Recall 24S55/24V635 was issued in October 2024, the issue with intake valves was discovered prior to October 2021. My car was manufactured in July 2021 within the time of inefficient intake valves. The problem continues to exist as there is no remedy. No remedy and no problem dealer won't look at the car, (even with a clicking noise) I don't drive it with concern my engine will quit in the middle of the road and I could be 500 miles from home. It actually has to stop dead in the middle of the road to be looked at. I can't trade it because it'…
Owner-reported narrative. Look up ODI 11642159 at NHTSA ↗
Owner report 11660662 · 2025-05-13 (May 13, 2025)
Since 2023 there has been an ongoing issue with my vehicle. When Im in public parking lots and I am accessing the trunk. I’ve witnessed my trunk literally shutting down or closing as Im accessing the trunk. Ive recorded this safety concern and Ive reported it to the dealership and manufacturer. The last time this serious issue occurred was last Friday, May 9, 2025. I was loading the trunk with my purchases as the trunk began closing. Whatever is causing this to occur. Ive noticed that the safety feature that signals the trunk to stop closing wh…
Owner-reported narrative. Look up ODI 11660662 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V635000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical
Reported: 2024-08-23 (August 23, 2024)
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
NHTSA campaign record ↗25V315000 · Back Over Prevention:Software
Reported: 2025-05-09 (May 9, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
NHTSA campaign record ↗