2023 Lincoln NAUTILUS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 7 complaints (42.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 28.6% |
| Electrical and battery issues | 2 | 28.6% |
| Steering behavior | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Unknown Or Other | 3 |
| Back Over Prevention: Rearview System Braking | 1 |
| Back Over Prevention: Warnings | 1 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Seat Belts | 1 |
Electrical System: 3; Unknown Or Other: 3; Back Over Prevention: Rearview System Braking: 1; Back Over Prevention: Warnings: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1; Seat Belts: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 1 |
2023: 2; 2024: 2; 2025: 2; 2026: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11539070 · 2023-08-17 (August 17, 2023)
My 2023 Nautilus is currently at the dealership I purchased from.Shults Lincoln. Steering column, tilt and telescopic adjustments. While driving vehicle the tilt and telescopic moves on its on. This has happened mulitudes of times. The most danderous event occured while my wife was driving and the telescopic feature pinned my wife in the seat. She had no control of steering the vehicle when the this happened. She was in a S turn and it could of been a bad accident, thank God there was no oncoming traffic. She had no control of steering when it…
Owner-reported narrative. Look up ODI 11539070 at NHTSA ↗
Owner report 11539627 · 2023-08-20 (August 20, 2023)
Purchased vehicle 7/29/23 While driving 8/19, vehicle auto-shifted from drive into neutral and the check engine light appeared. I was in the process of accelerating from the on ramp & moving to the left lane. Attempts to return the vehicle to drive were unsuccessful & I coasted to the right shoulder of the highway. The brakes were functional. Once stopped, the vehicle functioned as if it were in accessory mode (radio & power windows working). I was unable to move the vehicle out of neutral to park gear. More lights & error messages flashe…
Owner-reported narrative. Look up ODI 11539627 at NHTSA ↗
Owner report 11562969 · 2024-01-02 (January 2, 2024)
when connected to apple carPlay GPS is very unreliable and sometimes it stops following the car in seconds sending changing directions in seconds which sometimes if am not careful makes my driving very unsafe when traveling to an address i dont know since the GPS not working properly with the car SYNc4.0 infotainment system.
Owner-reported narrative. Look up ODI 11562969 at NHTSA ↗
Owner report 11632776 · 2024-12-27 (December 27, 2024)
The backup camera freezes to a single still frame and does not show the accurate view of the rear of the vehicle while backing. Since the camera is frozen to a still frame, any moving object that moves to the rear of the backing vehicle would not be visible in the image that the driver sees on screen. This is extremely dangerous in parking lots where both pedestrian and vehicle traffic are present. This vehicle's rear back up camera can not be trusted in the mall or school parking lot. The entire infotainment screen, where many of the saf…
Owner-reported narrative. Look up ODI 11632776 at NHTSA ↗
Owner report 11649750 · 2025-03-21 (March 21, 2025)
When vehicle is started, intermittently, rear view camera does not come on for approximately 45-60 seconds later. The screen remains completely black then appears to reboot The camera issue happens about once every two weeks
Owner-reported narrative. Look up ODI 11649750 at NHTSA ↗
Owner report 11661993 · 2025-05-19 (May 19, 2025)
During an emergency break, when applying full force to the break, and the vehicle is traveling at 20 or less mph, the vehicle cannot come to a full stop. Automatic Emergency Braking and pre-collision warning failed to engage. When pressing the break with full force, loud noise of all the break pads grinding can be heard. Under the same condition, pre-collision warning would sometimes be activated and sometimes doesn't. When using the car's auto parking feature, multiple sensors would have delayed warnings, and the car will not break when …
Owner-reported narrative. Look up ODI 11661993 at NHTSA ↗
Owner report 11760481 · 2026-08-28 (August 28, 2026)
Rear passenger side seat belt buckle sits so low in the seat that it is almost impossible for some passengers (elderly or children) to buckle it. Lincoln and Ford and everyone else do not make a seat belt extender that fits it.
Owner-reported narrative. Look up ODI 11760481 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V198000 · Child Seat:Vehicle Tether Anchor
Reported: 2023-03-24 (March 24, 2023)
Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy: Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.
NHTSA campaign record ↗23V439000 · Suspension:Rear:Shock Absorber
Reported: 2023-06-23 (June 23, 2023)
Ford Motor Company (Ford) is recalling certain 2023 Lincoln Nautilus vehicles. The rear shock absorbers may have been manufactured incorrectly, which can result in damage to the rear brake hose, rear axle half shaft, wheel speed sensor, and/or stabilizer bar end links.
Consequence: A damaged brake hose can extend the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear shocks, rear brake hoses, rear wheel speed sensor, and rear half shafts as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S32.
NHTSA campaign record ↗25V315000 · Back Over Prevention:Software
Reported: 2025-05-09 (May 9, 2025)
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
NHTSA campaign record ↗