2019 Lincoln NAUTILUS: complaints, problems and recalls

HEADLIGHTS. THE HEADLIGHTS DURING THE NIGHT WHEN IN AUTO MODE WILL FLASH THE HIGH BEAMS WITHOUT INDICATION ON THE DASH. THE FLASHING LIGHTS CAUSE DISTRACTIONS ON THE ROADS WHILE DRIVING, BLINDING ONCOMING TRAFFIC AND SIGNALING OTHER DRIVERS. THE VEHICLE DOES HAVE AUTO HIGH BEAM FEATURE BUT THE HEADLIGHTS ARE FLASHING WHEN TRAFFIC IS PRESENT IN WELL LIT AREAS. THIS IS A MAJOR SAFETY CONCERN AND HAS BEEN ADDRESS WITH LINCOLN WHO HAS FAILED TO ADDRESS THE ISSUE. VEHICLE LIGHTING IS A HUGE SAFETY ISSUE AND HAS THE POTENTIAL TO CAUSE A DEADLY ACCIDE…

Owner-reported narrative. 900 miles reported. Look up ODI 11175168 at NHTSA ↗

I WAS DRIVING ON 3/22/19 AT A SPEED OF 55. I HAD BEEN DRIVING FOR APROX 30 MIN WHEN MY ENTIRE INSTRUMENT PANEL WENT DARK. IT STAYED DARK FOR 2 MIN AND THEN CAME BACK ON AND KIND OF RE-BOOTED ITSELF.

Owner-reported narrative. 1,700 miles reported. Look up ODI 11191105 at NHTSA ↗

STARTED CAR AND INSTRUMENT PANEL WAS BLACKED OUT. RESTATING CAR DID NOT CORRECT IT SO HAD NO VISIBILITY TO ANYTHING FROM THE INSTRUMENT PANEL DISPLAY.

Owner-reported narrative. 700 miles reported. Look up ODI 11193391 at NHTSA ↗

19C03 RECALL WAS PERFORMED ON 4/22/19 AND THE INSTRUMENT PANEL HAS GONE BLANK 7 TIMES OVER THE PAST 30 DAYS AND HAS BEEN IN THE LOCAL DEALERSHIP FOR A TOTAL OF 3 TIMES. I AM TOLD THAT THEY DO NOT HAVE A FIX. SOMETIMES THE SCREEN IS BLANK ON START UP AND SOMETIMES IT GOES BLANK WHILE DRIVING. IN EVERY CASE AFTER ABOUT 20 MINUTES THE SCREEN WILL BEGIN TO OPERATE CORRECTLY. THERE IS NO PATTERN AS TO WHEN THIS ISSUE WILL OCCUR SO IT HAS BEEN IMPOSSIBLE TO GET IT TO THE DEALERSHIP WHEN IT IS BLANK. THIS HAPPENED ON MAY 1,6,7,15,17,19,AND 21.THIS IS …

Owner-reported narrative. Look up ODI 11209286 at NHTSA ↗

ON MULTIPLE OCCASIONS THE HILL START ASSIST AND FORWARD COLLISION WARNING BOTH FAILED AT THE SAME TIME. FOLLOWING THAT, WHEN RESTARTING THE VEHICLE, THE INSTRUMENT CONTROL PANEL FAILS TO ILLUMINATE. THIS DISABLES THE VIEW OF ANY OF THE CONTROL PANEL NOTIFICATIONS, ALONG WITH THE SPEEDOMETER. WHILE THE INSTRUMENT CONTROL PANEL IS DISABLED, THE SUPPLEMENTAL RESTRAINT FAILURE NOTIFICATION APPEARS SEVERAL TIMES. RESTARTING THE VEHICLE DOES NOT SEEM TO REMEDY THE PROBLEM, IT TYPICALLY TAKES 24 HOURS BEFORE THE FUNCTION RETURNS.

Owner-reported narrative. Look up ODI 11218653 at NHTSA ↗

PURCHASED CAR MARCH 23. ON MARCH 31, STOPPED TO GET GAS, WHEN RESTARTED THE CAR, THE INSTRUMENT PANEL WAS BLACK. DID NOT COME BACK UP UNTIL NEXT DAY. THIS HAS REPEATED ON MAY 15TH, MAY 29TH, JUNE 26TH AND AUG 3RD. NAVIGATION SCREEN HAS FROZEN TWICE, APRIL 16TH AND AUG 2ND. I HAVE HAD IT INTO THE DEALER EACH TIME, KEPT IT FOR NEARLY 2 WEEKS AFTER THE JUNE 26TH EVENT AND HAVE YET TO DUPLICATE THE PROBLEM OR IDENTIFY IT. PROBLEMS PRESENT WHEN STARTING THE CARD, AND DISAPPEAR AFTER THE CAR HAS BEEN TURNED OFF BUT ONLY AFTER A PERIOD OF TIME (MEAN…

Owner-reported narrative. 300 miles reported. Look up ODI 11242041 at NHTSA ↗

WITH LESS THAN 700 MILES ON THE NEW CAR, MY INSTRUMENT CLUSTER WENT BLACK. I TOOK IT TO THE SELLING DEALER WHO KEPT IT FOR SEVERAL DAYS AND SAID THEY COULDN'T REPLICATE THE ISSUE. I WAS INFORMED WHEN THEY RETURNED MY CAR THAT WHEN THEY FIRST STARTED THE CAR MY ISSUE WAS NOT THERE. WE RECEIVED SEVERAL TEXT MESSAGE WARNING FROM LINCOLN. PHOTO ATTACHED.

Owner-reported narrative. 700 miles reported. Look up ODI 11245842 at NHTSA ↗

TRANSMISSION JERKS DURING AUTOMATIC SHIFTING AND AT SLOW SPEEDS ACCELERATES FORWARD. DEALER SAYS FORD IS AWARE AND THEY CAN'T REPAIR. OCCURS WHEN VEHICLE IS IN MOTION. HAPPENS EVERY TIME I DRIVE.

Owner-reported narrative. 7,200 miles reported. Look up ODI 11246555 at NHTSA ↗

Reported: 2018-11-14 (November 14, 2018)

Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles that are not equipped with Adaptive Front Steering. The plastic cover on the driver frontal air bag module may detach during air bag deployment.

Consequence: If the air bag cover separates during deployment, it can increase the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the driver air bag module, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S38.

Reported: 2019-01-14 (January 14, 2019)

Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles. The Lane Center Assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time.

Consequence: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy: Ford has notified owners, and dealers will update the Power Steering Control Module software, free of charge. The recall began on January 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S02.

Reported: 2019-02-11 (February 11, 2019)

Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence: A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.

Remedy: Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.

Reported: 2020-07-17 (July 17, 2020)

Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.

Consequence: An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.

Remedy: Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.

Reported: 2020-09-10 (September 10, 2020)

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Reported: 2025-06-27 (June 27, 2025)

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Reported: 2026-06-09 (June 9, 2026)

Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles previously repaired incorrectly under recall number 19V076. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence: A blank instrument cluster that fails to display critical safety information, such as vehicle speed or safety system warnings, increases the risk of a crash.

Remedy: Dealers will reprogram the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 13, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C27. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.

Reported: 2026-06-09 (June 9, 2026)

Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 19V031. The lane center assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time.

Consequence: Failure to alert the driver with the intended hands-off the wheel warnings may increase the risk of a crash.

Remedy: Dealers will update the power steering control module software, free of charge. Owner notification letters were mailed July 8. 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S44. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.