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U.S. public vehicle records

2025 Lincoln NAUTILUS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

21 owner complaints analyzed

6 distinct recall campaigns

2,500 mi median reported failure mileage

Scope: 2025 model year. Data snapshot: . 3 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 4 of 21 complaints (19.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior942.9%
Steering behavior419.0%
Engine operation14.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Automatic Emergency Braking
4
Lane Departure: Assist
4
Unknown Or Other
4
Forward Collision Avoidance: Adaptive Cruise Control
3
Service Brakes
3
Back Over Prevention: Rearview System Braking
2
Lane Departure: Warning
2
Steering
2
Component breakdown data
CategoryCount
Forward Collision Avoidance: Automatic Emergency Braking4
Lane Departure: Assist4
Unknown Or Other4
Forward Collision Avoidance: Adaptive Cruise Control3
Service Brakes3
Back Over Prevention: Rearview System Braking2
Lane Departure: Warning2
Steering2

Forward Collision Avoidance: Automatic Emergency Braking: 4; Lane Departure: Assist: 4; Unknown Or Other: 4; Forward Collision Avoidance: Adaptive Cruise Control: 3; Service Brakes: 3; Back Over Prevention: Rearview System Braking: 2; Lane Departure: Warning: 2; Steering: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 18 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025
3
2026
18
Complaints over time data
CategoryCount
20253
202618

2025: 3; 2026: 18

Pattern summary

Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 9 complaint narratives. Steering behavior appears in 4 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11691977 · 2025-10-07 (October 7, 2025)

I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car has non-working safety equipment. The eye scanning system is very sensitive and constantly yelling at you. When you turn off hands free lane centering there is no lane centering which is very dangerous.

Owner-reported narrative. Look up ODI 11691977 at NHTSA ↗

Owner report 11697018 · 2025-11-02 (November 2, 2025)

The brakes on my 2025 Lincoln Nautilus make a scraping/grunting noise when first applied after the car has been sitting. when applied, in addition to the noise, the brakes require more pressure to stop. The issue is worse in the rain. My vehicle is available for inspection upon request. There were several times while I was driving that it was difficult to stop quickly when I was cut-off by another vehicle or approaching a stop light, especially while the roads were wet. On 09/16/2025 Al Packer Lincoln confirmed the issue and the service advis…

Owner-reported narrative. Look up ODI 11697018 at NHTSA ↗

Owner report 11700079 · 2025-11-18 (November 18, 2025)

The contact owns a 2025 Lincoln Nautilus. The contact stated that the front brakes were making an abnormally loud squealing sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to assist. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11700079 at NHTSA ↗

Owner report 11709683 · 2026-01-08 (January 8, 2026)

The contact owns a 2025 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V953000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Owner-reported narrative. Look up ODI 11709683 at NHTSA ↗

Owner report 11718014 · 2026-02-14 (February 14, 2026)

Front right brakes make grinding sounds when stopping and lose traction when roads are wet. Vehicle causes safety issues when roads are wet. Due to lack of control. Issue was reported to the dealer and I was told Lincoln is aware of the issue but there’s no fix at the time. Vehicle was inspected by dealer at 7,500 miles No warning lights present

Owner-reported narrative. Look up ODI 11718014 at NHTSA ↗

Owner report 11720917 · 2026-02-27 (February 27, 2026)

I am reporting a truly alarming issue with the Ford Blue Cruise Hands-Free Driving Assistance Feature where safety alert sounds have simply turned themselves off with no warning. I was previously using the BlueCruise feature on highways without incident. A few weeks ago, having changed NO settings on my vehicle, the audible alarms / safety alerts suddenly disappeared, including the audible alarms for "resume control" and "watch the road". I repeatedly carefully watched the system for several weeks wondering if it was a glitch, and I also tripl…

Owner-reported narrative. Look up ODI 11720917 at NHTSA ↗

Owner report 11721288 · 2026-03-01 (March 1, 2026)

Owner's manual was not provided and when asked the delear mentioned that the Owner's manual is online. This is a safety risk as access to important information is only available when connected to the internet.

Owner-reported narrative. Look up ODI 11721288 at NHTSA ↗

Owner report 11722811 · 2026-03-08 (March 8, 2026)

The rearview camera appears foggy with poor visibility even in clear weather. The problem was reported to the dealer during the December - February snowy weather; their suggestion was to keep the camera clean. At [XXX], getting out to clean a camera presents additional health and safety risks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-reported narrative. Look up ODI 11722811 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V953000 · Visibility:Power Window Devices And Controls

Reported: 2024-12-20 (December 20, 2024)

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.

NHTSA campaign record ↗
25V343000 · Equipment:Electrical:Engine Block Heater | Electrical System

Reported: 2025-05-23 (May 23, 2025)

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.

Consequence: An overheated engine block heater can increase the risk of a fire.

Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.

NHTSA campaign record ↗
25V518000 · Visibility:Power Window Devices And Controls

Reported: 2025-08-08 (August 8, 2025)

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.

NHTSA campaign record ↗
25V519000 · Exterior Lighting:Lighting Control Module

Reported: 2025-08-08 (August 8, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear tail light, rear turn signal, and rear position light to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.

NHTSA campaign record ↗
26V122000 · Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve)

Reported: 2026-03-03 (March 3, 2026)

Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the EGR valves, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S10. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

NHTSA campaign record ↗
26V165000 · Back Over Prevention:Software | Electrical System:Adas

Reported: 2026-03-18 (March 18, 2026)

Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.

Consequence: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

Remedy: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.

NHTSA campaign record ↗