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U.S. public vehicle records

Lexus NX problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

241 owner complaints analyzed

8 distinct recall campaigns

39,440 mi median reported failure mileage

Scope: 2015 to 2026 model years. Data snapshot: . 50 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 44 of 241 complaints (18.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3313.7%
Fuel system concerns3112.9%
Electrical and battery issues2610.8%
Engine operation2410.0%
Steering behavior166.6%
Transmission and shifting125.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
44
Fuel/Propulsion System
39
Electrical System
32
Engine
28
Service Brakes
26
Power Train
16
Structure:Body
16
Air Bags
11
Component breakdown data
CategoryCount
Unknown Or Other44
Fuel/Propulsion System39
Electrical System32
Engine28
Service Brakes26
Power Train16
Structure:Body16
Air Bags11

Unknown Or Other: 44; Fuel/Propulsion System: 39; Electrical System: 32; Engine: 28; Service Brakes: 26; Power Train: 16; Structure:Body: 16; Air Bags: 11

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
21
25,000 to 49,999
11
50,000 to 74,999
7
75,000 to 99,999
2
100,000 to 149,999
6
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00021
25,000 to 49,99911
50,000 to 74,9997
75,000 to 99,9992
100,000 to 149,9996
150,000 and above3

Under 25,000: 21; 25,000 to 49,999: 11; 50,000 to 74,999: 7; 75,000 to 99,999: 2; 100,000 to 149,999: 6; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (21). 191 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
2
2019
3
2020
18
2021
15
2022
23
2023
29
2024
43
2025
60
2026
48
Complaints over time data
CategoryCount
20182
20193
202018
202115
202223
202329
202443
202560
202648

2018: 2; 2019: 3; 2020: 18; 2021: 15; 2022: 23; 2023: 29; 2024: 43; 2025: 60; 2026: 48

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 33 complaint narratives. Fuel system concerns appears in 31 complaint narratives. Electrical and battery issues appears in 26 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11513275 · 2023-03-22 (March 22, 2023)

The check engine light came on and the car message says "Check Engine, Reduced Engine Power, Traction Control off, Brake Override Malfunction". The car won't accelerate past 10mph.

Owner-reported narrative. Look up ODI 11513275 at NHTSA ↗

Owner report 11678276 · 2025-08-04 (August 4, 2025)

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

Owner-reported narrative. Look up ODI 11678276 at NHTSA ↗

Owner report 11641053 · 2025-02-06 (February 6, 2025)

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed t…

Owner-reported narrative. 208,000 miles reported. Look up ODI 11641053 at NHTSA ↗

Owner report 11749327 · 2026-07-09 (July 9, 2026)

The contact owns a 2015 Lexus NX 200t. The contact stated that while driving at various speeds, an abnormal, ticking sound was emitted from the fuel tank. As the failure persisted, the vehicle entered "Reduced Engine Power Mode" and the check engine warning light illuminated. The vehicle was taken to an independent mechanic shop where a diagnostic check was performed, and it was discovered that the fuel pump was defective and needed to be replaced. A local dealer was contacted and an appointment was scheduled to have the vehicle serviced. The c…

Owner-reported narrative. 130,000 miles reported. Look up ODI 11749327 at NHTSA ↗

Owner report 11452024 · 2022-02-15 (February 15, 2022)

12-VOLT BATTERY IN TRUNK AREA SHORTED/FAILED. THIS RESULTED IN THE FOLLOWING DANGEROUS CONDITIONS: 1. INABILITY TO OPEN THE TRUNK FROM INSIDE OR OUTSIDE THE VEHICLE (THERE IS NO EMERGENCY TRUNK RELEASE IN THIS VEHICLE, POWER ASSISTED TRUNK RELEASE DISABLES MECHANICAL DOOR OPENING AFTER BATTERY FAILURE). 2. ENGAGED CHILD LOCKS DID NOT RELEASE WITH BATTERY FAILURE, SO PASSENGER DOORS WERE ALSO NONFUNCTIONAL FOR EXITING THE VEHICLE. 3. HORN WAS DISABLED, WITH NO WAY TO SIGNAL FOR HELP. THESE SAFETY DEFECTS WERE FORTUNATELY DISCOVERED IN MY GARA…

Owner-reported narrative. Look up ODI 11452024 at NHTSA ↗

Owner report 11690136 · 2025-09-27 (September 27, 2025)

NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and conv…

Owner-reported narrative. Look up ODI 11690136 at NHTSA ↗

Owner report 11464421 · 2022-05-12 (May 12, 2022)

P019023 high pressure fuel sensor signal stuck low. Engine stalls, lack of power, limp mode.

Owner-reported narrative. Look up ODI 11464421 at NHTSA ↗

Owner report 11583000 · 2024-04-15 (April 15, 2024)

Since I am just finding out how to file a complaint I figured I would. I still have this car with me. The incident happened about 2 years ago. I was driving down the highway going to Castle Rock Colorado. When all of a sudden my car is thrown into neutral and my rpms go to 6,000. I had no way to accelerate and the car wasn't in gear to help decelerate . Since I was going down the highway at a high rate of speed trucks and cars were all around me.. I immediately turned on my four ways and pulled the car over to the side of the highway. As there…

Owner-reported narrative. Look up ODI 11583000 at NHTSA ↗

Owner report 11421348 · 2021-06-17 (June 17, 2021)

I had the Lexus nx200 year 2017 only for a little over a month and got into a accident. On June 16 I got into a car accident. My car was considered total lost with head on collision front damage with another vehicle and my air bags never deployed. The opposite vehicle air bags deployed. My safety was put at risk for this matter. My had hit the steering wheel and I was treated in the hospital with a head injury and swelling to the face. Right arm was also injured. The vehicle is being expect as total lost from the insurance company. I never had …

Owner-reported narrative. Look up ODI 11421348 at NHTSA ↗

Owner report 11548062 · 2023-10-03 (October 3, 2023)

I purchased this vehicle in 2015 - it has been dealer serviced and has never been in an accident. At just under 90,000 miles on the odometer, a major fluid leak started. It turns out that the rear main (crankshaft) seal had failed, causing a leak of transmission oil. No warning lamps or messages appeared. This failure resulted in an extraordinarily expensive repair, over $2,500.00 at the dealer, Lexus of Greenwood Village (Colorado). It was not covered on warranty. This is a major safety issue - had I not noticed the leak, which occurred w…

Owner-reported narrative. Look up ODI 11548062 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2015
1
2016
1
2017
0
2018
0
2019
1
2020
0
2021
0
2022
2
2023
3
2024
4
2025
5
2026
0
Recall campaigns data
CategoryCount
20151
20161
20170
20180
20191
20200
20210
20222
20233
20244
20255
20260

2015: 1; 2016: 1; 2017: 0; 2018: 0; 2019: 1; 2020: 0; 2021: 0; 2022: 2; 2023: 3; 2024: 4; 2025: 5; 2026: 0

Year-by-year records

Lexus NX model-year comparison
Model yearComplaintsRecallsChange in recalls
2015261Not available
20161610
2017110-1
20181600
2019301+1
2020210-1
20211700
2022262+2
2023143+1
2024424+1
2025175+1
202650-5