2019 Lexus NX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
1 distinct recall campaigns
10,350 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 11 of 30 complaints (36.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 8 | 26.7% |
| Engine operation | 3 | 10.0% |
| Braking behavior | 2 | 6.7% |
| Electrical and battery issues | 1 | 3.3% |
| Steering behavior | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 11 |
| Service Brakes | 5 |
| Unknown Or Other | 3 |
| Back Over Prevention: Warnings | 2 |
| Engine And Engine Cooling | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Fuel System, Gasoline | 2 |
| Power Train | 2 |
Fuel/Propulsion System: 11; Service Brakes: 5; Unknown Or Other: 3; Back Over Prevention: Warnings: 2; Engine And Engine Cooling: 2; Forward Collision Avoidance: Warnings: 2; Fuel System, Gasoline: 2; Power Train: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 18 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 9 |
| 2021 | 8 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 5 |
| 2026 | 4 |
2020: 9; 2021: 8; 2022: 1; 2023: 1; 2024: 2; 2025: 5; 2026: 4
Pattern summary
Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 8 complaint narratives. Engine operation appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11311848 · 2020-02-27 (February 27, 2020)
TL* THE CONTACT OWNS A 2019 LEXUS NX 300H. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT APPROXIMATELY 25 MPH, A TRUCK PASSED ON THE DRIVER'S SIDE OF THE VEHICLE AND THE DRIVER HEARD AN ABNORMAL SOUND WITH A WARNING MESSAGE WHICH STATED THAT THE DRIVER'S DOOR WAS AJAR. THE DRIVER PULLED OVER AND OPENED THEN CLOSED THE WINDOW. THE VEHICLE WAS TAKEN TO CLASSIC LEXUS LOCATED AT (2551 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) FOR A TEST DRIVE HOWEVER, NO FAILURE WAS DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMAT…
Owner-reported narrative. 7,400 miles reported. Look up ODI 11311848 at NHTSA ↗
Owner report 11320683 · 2020-04-09 (April 9, 2020)
SLIGHT PULL/DRIFT TO THE RIGHT A CONSTANT PULL TO THE RIGHT. I'VE DONE ALIGNMENT DONE, NO ISSUES FOUND WITH ALIGNMENT
Owner-reported narrative. 800 miles reported. Look up ODI 11320683 at NHTSA ↗
Owner report 11324794 · 2020-05-16 (May 16, 2020)
ON SIX OCCASIONS IN THE LAST TWO WEEKS, WHEN ACCELERATING FROM A FULL STOP AT STOP LIGHTS ON CITY STREETS, WHEN I PRESS THE GAS PEDAL, THE CAR DOESN'T ACCELERATE. IT ROLLS VERY SLOWLY AT 3/4 MPH FOR ABOUT 10 SECONDS. I KEEP THE GAS PEDAL PRESSED AND EVENTUALLY THE CAR ACCELERATES. THIS DOES NOT HAPPEN EVERY TIME I DRIVE THE CAR AND SOMETIMES IT HAPPENS TWICE IN A ROW AND SOMETIMES IT HAPPENS ONCE WHILE I AM OUT DRIVING. ON MAY 15, I TOOK IT TO THE LEXUS DEALERSHIP WHERE I PURCHASED IT AND WAS TOLD THEY CAN ONLY FIX IT IF THEY ARE ABLE TO DUPLIC…
Owner-reported narrative. 5,800 miles reported. Look up ODI 11324794 at NHTSA ↗
Owner report 11362369 · 2020-10-02 (October 2, 2020)
WHEN ACCELERATING FROM A COMPLETE STOP (A RED LIGHT OR STOP SIGN). THE 2019 LEXUS NX300 SOMETIMES STRUGGLES, AND VERY SLOWLY, ACCELERATE UNIT IT REACHES ABOUT 20 MPH. FEELS LIKE BEING OUT OF GAS. AFTER ABOUT 5-10 SECONDS, EVERYTHING SEEMS TO BE NORMAL. THIS HAS HAPPENED ABOUT 5-6 TIMES IN THE PAST YEAR. IT CERTAINLY ISN'T NORMAL BUT SINCE IT CANNOT BE REPRODUCED ON DEMAND, THE DEALER WAS UNABLE TO DETERMINE WHAT THE PROBLEM IS.
Owner-reported narrative. 10,900 miles reported. Look up ODI 11362369 at NHTSA ↗
Owner report 11365596 · 2020-10-21 (October 21, 2020)
THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROBLEM STARTED AT 15,000 MILES AND HAS HAPPENED MORE THAN 7 TIMES MOST IMPORTANTLY IN INCLEMENT WEATHER WHICH COULD HAVE CAUSE A PILE UP ON THE HIGHWAY. …
Owner-reported narrative. 15,000 miles reported. Look up ODI 11365596 at NHTSA ↗
Owner report 11373635 · 2020-11-08 (November 8, 2020)
ACCORDING TO THE NHTSA ONLINE DATABASE, MY VEHICLE HAS BEEN ON RECALL SINCE JANUARY 13, 2020. I WAS NOT INFORMED OF THIS RECALL, AND ONLY FOUND OUT WHEN I TOOK MY VEHICLE IN FOR MAINTENANCE ON NOVEMBER 3, 2020 (ALMOST ONE YEAR AFTER RECALL WAS ISSUED). I WAS INFORMED OF THE RECALL AT THE LEXUS DEALERSHIP ON THIS DAY, BUT WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO REPAIR THE RECALL. WHEN I ASKED WHAT THE RECALL WAS FOR, I WAS INFORMED, 'FUEL PUMP.' WHEN I ASKED FURTHER WHAT THAT DOES AND MEANS WITH THE PERFORMANCE OF MY CAR, I WAS INFORM…
Owner-reported narrative. 9,800 miles reported. Look up ODI 11373635 at NHTSA ↗
Owner report 11375746 · 2020-11-21 (November 21, 2020)
MY VEHICLE HAS THE FOLLOWING SAFETY RISK" SAFETY RISK IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH." AND THE MANUFACTURER HAS FAILED TO REPAIR THIS ISSUE IN A TIMELY MANNER. PLEASE ADVISE IF I CAN CLAIM THE RETURN AND REFUND OF THIS CAR DUE TO THIS SAFETY ISSUE OF HIGH CONCERN TO ME.
Owner-reported narrative. Look up ODI 11375746 at NHTSA ↗
Owner report 11378483 · 2020-12-08 (December 8, 2020)
TL* THE CONTACT OWNS A 2019 LEXUS NX 200T. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH PERFORMANCE LEXUS RIVER CENTER (633 WEST 3RD STREET, COVINGTON, KENTUCKY 41011, [phone removed]) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. ADDITIONALLY, THERE WAS NO ESTIMATED ARRIVAL DATE FOR THE PARTS. THE…
Owner-reported narrative. Look up ODI 11378483 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V028000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2025-01-22 (January 22, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.
NHTSA campaign record ↗