2019 Lexus NX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
1 distinct recall campaigns
10,350 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 11 of 30 complaints (36.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 8 | 26.7% |
| Engine operation | 3 | 10.0% |
| Braking behavior | 2 | 6.7% |
| Electrical and battery issues | 1 | 3.3% |
| Steering behavior | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 11 |
| Service Brakes | 5 |
| Unknown Or Other | 3 |
| Back Over Prevention: Warnings | 2 |
| Engine And Engine Cooling | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Fuel System, Gasoline | 2 |
| Power Train | 2 |
Fuel/Propulsion System: 11; Service Brakes: 5; Unknown Or Other: 3; Back Over Prevention: Warnings: 2; Engine And Engine Cooling: 2; Forward Collision Avoidance: Warnings: 2; Fuel System, Gasoline: 2; Power Train: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 18 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 9 |
| 2021 | 8 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 5 |
| 2026 | 4 |
2020: 9; 2021: 8; 2022: 1; 2023: 1; 2024: 2; 2025: 5; 2026: 4
Pattern summary
Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 8 complaint narratives. Engine operation appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11324794 · 2020-05-16 (May 16, 2020)
ON SIX OCCASIONS IN THE LAST TWO WEEKS, WHEN ACCELERATING FROM A FULL STOP AT STOP LIGHTS ON CITY STREETS, WHEN I PRESS THE GAS PEDAL, THE CAR DOESN'T ACCELERATE. IT ROLLS VERY SLOWLY AT 3/4 MPH FOR ABOUT 10 SECONDS. I KEEP THE GAS PEDAL PRESSED AND EVENTUALLY THE CAR ACCELERATES. THIS DOES NOT HAPPEN EVERY TIME I DRIVE THE CAR AND SOMETIMES IT HAPPENS TWICE IN A ROW AND SOMETIMES IT HAPPENS ONCE WHILE I AM OUT DRIVING. ON MAY 15, I TOOK IT TO THE LEXUS DEALERSHIP WHERE I PURCHASED IT AND WAS TOLD THEY CAN ONLY FIX IT IF THEY ARE ABLE TO DUPLIC…
Owner-reported narrative. 5,800 miles reported. Look up ODI 11324794 at NHTSA ↗
Owner report 11373635 · 2020-11-08 (November 8, 2020)
ACCORDING TO THE NHTSA ONLINE DATABASE, MY VEHICLE HAS BEEN ON RECALL SINCE JANUARY 13, 2020. I WAS NOT INFORMED OF THIS RECALL, AND ONLY FOUND OUT WHEN I TOOK MY VEHICLE IN FOR MAINTENANCE ON NOVEMBER 3, 2020 (ALMOST ONE YEAR AFTER RECALL WAS ISSUED). I WAS INFORMED OF THE RECALL AT THE LEXUS DEALERSHIP ON THIS DAY, BUT WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO REPAIR THE RECALL. WHEN I ASKED WHAT THE RECALL WAS FOR, I WAS INFORMED, 'FUEL PUMP.' WHEN I ASKED FURTHER WHAT THAT DOES AND MEANS WITH THE PERFORMANCE OF MY CAR, I WAS INFORM…
Owner-reported narrative. 9,800 miles reported. Look up ODI 11373635 at NHTSA ↗
Owner report 11375746 · 2020-11-21 (November 21, 2020)
MY VEHICLE HAS THE FOLLOWING SAFETY RISK" SAFETY RISK IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH." AND THE MANUFACTURER HAS FAILED TO REPAIR THIS ISSUE IN A TIMELY MANNER. PLEASE ADVISE IF I CAN CLAIM THE RETURN AND REFUND OF THIS CAR DUE TO THIS SAFETY ISSUE OF HIGH CONCERN TO ME.
Owner-reported narrative. Look up ODI 11375746 at NHTSA ↗
Owner report 11413548 · 2021-04-23 (April 23, 2021)
FRONT BRAKES PAD WEAR COMPLETELY WITH 12, 600 MILES.
Owner-reported narrative. 12,560 miles reported. Look up ODI 11413548 at NHTSA ↗
Owner report 11629251 · 2024-12-06 (December 6, 2024)
I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warranty, it had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in…
Owner-reported narrative. Look up ODI 11629251 at NHTSA ↗
Owner report 11456345 · 2022-03-11 (March 11, 2022)
We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years I’ve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded it’s normal ( four original tires a…
Owner-reported narrative. Look up ODI 11456345 at NHTSA ↗
Owner report 11664791 · 2025-06-04 (June 4, 2025)
The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to TSB: L-SB-007-21; NHTSA ID Number: 11003637 (Engine). The vehicle was taken to the dealer and was diagnosed with a misfire. The dealer also dia…
Owner-reported narrative. 35,000 miles reported. Look up ODI 11664791 at NHTSA ↗