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U.S. public vehicle records

2015 Lexus NX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

26 owner complaints analyzed

1 distinct recall campaigns

51,000 mi median reported failure mileage

Scope: 2015 model year. Data snapshot: . 9 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 7 of 26 complaints (26.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior415.4%
Transmission and shifting311.5%
Engine operation311.5%
Electrical and battery issues27.7%
Fuel system concerns27.7%
Steering behavior13.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
7
Air Bags
4
Fuel/Propulsion System
4
Power Train
4
Engine
3
Service Brakes
3
Fuel System, Gasoline
2
Electrical System
1
Component breakdown data
CategoryCount
Unknown Or Other7
Air Bags4
Fuel/Propulsion System4
Power Train4
Engine3
Service Brakes3
Fuel System, Gasoline2
Electrical System1

Unknown Or Other: 7; Air Bags: 4; Fuel/Propulsion System: 4; Power Train: 4; Engine: 3; Service Brakes: 3; Fuel System, Gasoline: 2; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
3
75,000 to 99,999
0
100,000 to 149,999
2
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9993
75,000 to 99,9990
100,000 to 149,9992
150,000 and above1

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (3). 17 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
2
2019
2
2020
5
2021
1
2022
3
2023
2
2024
3
2025
5
2026
3
Complaints over time data
CategoryCount
20182
20192
20205
20211
20223
20232
20243
20255
20263

2018: 2; 2019: 2; 2020: 5; 2021: 1; 2022: 3; 2023: 2; 2024: 3; 2025: 5; 2026: 3

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11113820 · 2018-07-26 (July 26, 2018)

AIRBAG SENSOR RECALL DON'T HAVE PART IN STOCK AT DEALERSHIP RECALL NO 18V-085

Owner-reported narrative. Look up ODI 11113820 at NHTSA ↗

Owner report 11153018 · 2018-11-21 (November 21, 2018)

JUST OVER 50,000 MILES. A/C BLOWING VERY HOT AIR, EVEN AFTER A/C TURNED OFF. NOT GETTING OUT SIDE AIR. INSIDE TEMPERATURE WOULD GO ABOVE 90 DEGREES F. NO ENGINE WARNINGS AND ANY OTHER SHORT OF INDICATION.

Owner-reported narrative. 51,000 miles reported. Look up ODI 11153018 at NHTSA ↗

Owner report 11240569 · 2019-07-30 (July 30, 2019)

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS …

Owner-reported narrative. 51,000 miles reported. Look up ODI 11240569 at NHTSA ↗

Owner report 11265506 · 2019-10-01 (October 1, 2019)

WAS ENTERING HIGHWAY AND REACHED SPEEDS OF ABOUT 70MPH WHEN ALL OF A SUDDEN THE SUNROOF EXPLODED AND SHATTERED. I IMMEDIATELY CONTACTED LEXUS AS I KNEW NOTHING COULD POSSIBLY HIT MY CAR AT THOSE SPEEDS AND NOT COME FLYING THROUGH THE ROOF AND DAMAGE THE FRAME AND OTHER MOVING PARTS. THE ONLY THING THAT SAVED ME WAS THAT I HAD THE INTERIOR SLIDE HATCH HALFWAY CLOSED SO GLASS DIDN'T ENTER THE VEHICLE. I IMMEDIATELY SHUT IT AND DROVE TO THE DEALERSHIP. THE AGENT WHO LOOKED AT MY CAR REPORTED THAT THIS TYPE OF INCIDENT HAS HAPPENED IN THE PAST AND …

Owner-reported narrative. 62,000 miles reported. Look up ODI 11265506 at NHTSA ↗

Owner report 11297052 · 2020-01-04 (January 4, 2020)

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

Owner-reported narrative. 46,000 miles reported. Look up ODI 11297052 at NHTSA ↗

Owner report 11318237 · 2020-03-16 (March 16, 2020)

HELLO I HAVE BEEN TRYING TO GET INFORMATION IF MY VEHICLE IS PART OF A RECALL . I AM MILITARY OVERSEAS PLEASE ADVISE WHERE I CAN TAKE THE VEHICLE IN GERMANY OR PROVIDE ME WITH A LETTER THAT IS NOT ABLE TO FIX HERE SO WHEN I MOVE BACK IN A FEW MONTHS I CAN SHIP IT.

Owner-reported narrative. Look up ODI 11318237 at NHTSA ↗

Owner report 11318247 · 2020-03-16 (March 16, 2020)

LEXUS HAS ISSUED A RECALL ON THIS VEHICLE AND DOES NOT KNOW HOW TO REPAIR, I COULD BE IN EXTREME DANGER. THEY NEED TO REPAIR IMMEDIATELY OR, GIVE ME ANOTHER VEHICLE.

Owner-reported narrative. Look up ODI 11318247 at NHTSA ↗

Owner report 11318494 · 2020-03-17 (March 17, 2020)

TL* THE CONTACT OWNS A 2015 LEXUS NX 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED TWO UNKNOWN DEALERS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEA…

Owner-reported narrative. 40,000 miles reported. Look up ODI 11318494 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V085000 · Air Bags:Side/Window | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2018-01-31 (January 31, 2018)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.

Consequence: If the air bags fail to deploy in a crash, it can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.

NHTSA campaign record ↗