2021 Lexus NX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
0 distinct recall campaigns
38,859 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 3 of 17 complaints (17.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 17.6% |
| Fuel system concerns | 3 | 17.6% |
| Electrical and battery issues | 2 | 11.8% |
| Engine operation | 1 | 5.9% |
| Steering behavior | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 3 |
| Electrical System | 2 |
| Fuel/Propulsion System | 2 |
| Service Brakes | 2 |
| Unknown Or Other | 2 |
| Visibility:Rearview Mirrors/Devices:Exterior | 2 |
| Air Bags | 1 |
| Exterior Lighting | 1 |
Engine: 3; Electrical System: 2; Fuel/Propulsion System: 2; Service Brakes: 2; Unknown Or Other: 2; Visibility:Rearview Mirrors/Devices:Exterior: 2; Air Bags: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (2). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 4 |
| 2026 | 2 |
2021: 1; 2022: 3; 2023: 2; 2024: 5; 2025: 4; 2026: 2
Pattern summary
Engine leads the component reports. Braking behavior appears in 3 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11436587 · 2021-10-13 (October 13, 2021)
Driver side mirror shakes when traveling on highway, making it difficult to see other vehicles clearly in blindspots. Manufacture closed case saying they called the dealership and my mirror doesn't shake any more than other models. Dealership confirmed most of the nx300 mirrors side view mirrors shake on the highway. Toyota has fixed their rav 4 mirrors, Lexus doesn't have a fix, and doesn't seem interested in finding one. The faster you go over 55 mph the more the side mirror shakes. The jiggle is about half an inch of movement, and a vibrat…
Owner-reported narrative. Look up ODI 11436587 at NHTSA ↗
Owner report 11457868 · 2022-03-22 (March 22, 2022)
middle seat belt in rear seat jammed and would not retract. dealer had to fix
Owner-reported narrative. Look up ODI 11457868 at NHTSA ↗
Owner report 11483075 · 2022-09-06 (September 6, 2022)
This is an original equipment Yokohama Geolandar tire with 26,650 miles size 225/60R18. We were traveling on I-80 through a work zone at 50 mph. We noticed our tire pressure indicator was lit. On a separate info screen, I could see the pressure on each tire and watched the passenger front tire at 14 psi and then decline. This told me we had a blowout rather than a leak. The other 3 tires were at the normal 35 psi. Through the work zone, the shoulder was closed, so I had to drive on the tire with inflation below 10 psi until I reached an ar…
Owner-reported narrative. Look up ODI 11483075 at NHTSA ↗
Owner report 11489177 · 2022-10-13 (October 13, 2022)
The forward collision not working when it raining. I took to a dealership and they said they test the system not the car and everything it okay. I did a test myself today (10/13/2022),and the system didn't work. They advertised that on national tv and it not working. The sales person convinced me to get this car because it very safe for my family, and failed miserably. What lexus is doing called false advertisements, and I need your help to fix this situation with my car please.
Owner-reported narrative. Look up ODI 11489177 at NHTSA ↗
Owner report 11553141 · 2023-11-02 (November 2, 2023)
While driving our Lexus on 8/13/2023 on the interstate under normal driving conditions ALL of our warning lights came on one after another. We also lost air conditioning and power brakes it seemed. We immediately exited and pulled over. Opened the hood and the engine caught fire and fully engulfed the engine compartment. From the time of the first warning light to the vehicle being engulfed was probably 5 - 7 minutes. The vehicle was deemed a total loss. We filed a product liability claim with Lexus/Toyota and they investigated the vehicl…
Owner-reported narrative. Look up ODI 11553141 at NHTSA ↗
Owner report 11556673 · 2023-11-24 (November 24, 2023)
Driving 35 MPH in right lane, heard popping sound from driver side front tire, difficult to steer car as air deflated immediately from tire, pulled over to side of road. Was difficult steering car after tire deflated, felt at risk and had 94 year old passenger in car. tow truck driver stated it looked like a defective tire. warning light of low tire pressure came on as the tire rapidly deflated tire size 225/65R 17
Owner-reported narrative. Look up ODI 11556673 at NHTSA ↗
Owner report 11594768 · 2024-06-17 (June 17, 2024)
I am writing to express my deep disappointment with the service I have received regarding my 2021 Lexus NX 300, which I purchased pre-owned in October 2022 with approximately 8,000 miles. I trusted in Lexus's renowned reputation for luxury, dependability, and premium comfort. However, my experience with your service department has significantly diminished that trust. Since my initial report of a recurring issue with the braking system on [XXX], 2023, where I heard a cracking sound in the tire and brake area as if the brakes and wheels were abo…
Owner-reported narrative. Look up ODI 11594768 at NHTSA ↗
Owner report 11606265 · 2024-08-03 (August 3, 2024)
As I was driving, , I suddenly heard a very loud noise. I didn’t know what it was till I was going to turn to look at the side view mirror of any cars or pedestrians passing. Then only I realized it was my right view mirror that suddenly blew up.. I was lucky that it didn’t blew up in crosswalk where people were standing or waiting to cross because the fragments could have hit anyone..
Owner-reported narrative. Look up ODI 11606265 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.