2024 Honda PROLOGUE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
827 owner complaints analyzed
3 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 257 of 827 complaints (31.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 127 | 15.4% |
| Steering behavior | 96 | 11.6% |
| Electrical and battery issues | 71 | 8.6% |
| Transmission and shifting | 11 | 1.3% |
| Engine operation | 8 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 257 |
| Suspension | 210 |
| Electrical System | 159 |
| Unknown Or Other | 156 |
| Power Train | 149 |
| Forward Collision Avoidance: Automatic Emergency Braking | 95 |
| Service Brakes | 52 |
| Fuel/Propulsion System | 39 |
Steering: 257; Suspension: 210; Electrical System: 159; Unknown Or Other: 156; Power Train: 149; Forward Collision Avoidance: Automatic Emergency Braking: 95; Service Brakes: 52; Fuel/Propulsion System: 39
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 22 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 22; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (22). 804 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 16 |
| 2025 | 560 |
| 2026 | 251 |
2024: 16; 2025: 560; 2026: 251
Pattern summary
Steering leads the component reports. Braking behavior appears in 127 complaint narratives. Steering behavior appears in 96 complaint narratives. Electrical and battery issues appears in 71 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11587562 · 2024-05-07 (May 7, 2024)
After driving this new car for about 18 miles and stopping for an errand, upon restarting an error message posted “brake system failure” do not drive faster than 43 mph and use the brake pedal to stop. Upon driving the brake pedal went nearly to the floor and had to be pumped to gain brake cylinder pressure sufficient to slow the car using extreme pedal pressure. After shutting off the vehicle, the braking system work normally upon restart. When delivered to the dealership the issue reoccurred. The Prologue has been at the dealership for repair…
Owner-reported narrative. Look up ODI 11587562 at NHTSA ↗
Owner report 11613932 · 2024-09-11 (September 11, 2024)
The contact owned a 2024 Honda Prologue. The contact stated that while stopped at an intersection and attempting to make a right turn, the steering wheel was frozen and the vehicle began to independently accelerate at an unknown speed. The contact stated that he was depressing the brake pedal but the vehicle was not stopping. The contact stated that he crashed into a vehicle in front of his vehicle on the other vehicle's passenger side front door. The air bag deployed. The contact stated he was not aware of any warning lights. The contact state…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11613932 at NHTSA ↗
Owner report 11617949 · 2024-10-03 (October 3, 2024)
The contact owned a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed, the steering wheel seized. In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle speed increased independently. As a result, the vehicle crashed into another vehicle. The fire department and the police arrived on the scene. A police report was filed. There were no injuries reported at the scene of the crash, however, the driver of the other vehicle was later treated for unknown injuries…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11617949 at NHTSA ↗
Owner report 11632048 · 2024-12-22 (December 22, 2024)
On Dec. 19 the infotainment system and the instrument panels both went blank. I was driving away from my home. I touched a button on the steering wheel that controls the content of the screen that is the main instrument panel. The heads up display failed as well. The car kept running, but I could see any information such as my speed, my battery level or any of the other usual information. I could not reboot the system by myself when I called the dealership, but they said that after I handed it over to them, that it was rebooting. I took it…
Owner-reported narrative. Look up ODI 11632048 at NHTSA ↗
Owner report 11636503 · 2025-01-17 (January 17, 2025)
HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery …
Owner-reported narrative. Look up ODI 11636503 at NHTSA ↗
Owner report 11640782 · 2025-02-05 (February 5, 2025)
I was driving on the freeway when a few error lights came on, the Reduced Acceleration, Propulsion System Icon, and a turtle icon on the dashboard and I had to floor the accelerator pedal to maintain my speed. I then pulled over, and the vehicle wouldn’t shift into drive or reverse. It gave an error message saying “conditions not meet.” Eventually, the car started working again. This is an ongoing issue with the car and Honda doesn’t want to do a buyback, this car is a lemon. I keep taking it to the dealer and all they do is clear the codes and …
Owner-reported narrative. Look up ODI 11640782 at NHTSA ↗
Owner report 11648368 · 2025-03-14 (March 14, 2025)
Clicking from CVT joint when making sharp turns.
Owner-reported narrative. Look up ODI 11648368 at NHTSA ↗
Owner report 11642703 · 2025-02-14 (February 14, 2025)
When accelerating from a stop, knocking clicking noises can be heard. At first, it was only while making a left turn, but now it can be heard when turning in either direction or going straight. It only happens at low speeds. This puts my safety and the safety of others at risk because a failure could result in loss of power to the wheel and/or control of the vehicle. The problem has been confirmed by the dealer and at first, I was told it here was no fix. I was also told it was normal for this vehicle. I completed a survey about my experience w…
Owner-reported narrative. Look up ODI 11642703 at NHTSA ↗
Owner report 11644057 · 2025-02-21 (February 21, 2025)
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Owner-reported narrative. Look up ODI 11644057 at NHTSA ↗