Honda PROLOGUE electrical problems
85 complaint narratives mention electrical terms.
Key facts
982 owner complaints analyzed
3 distinct recall campaigns
4,787 mi median reported failure mileage
Scope: 2024 to 2026 model years. Data snapshot: . 38 complaints include usable failure mileage.
Electrical and battery issues evidence
85 of 982 complaints match this topic (8.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11632048 · 2024-12-22 (December 22, 2024)
On Dec. 19 the infotainment system and the instrument panels both went blank. I was driving away from my home. I touched a button on the steering wheel that controls the content of the screen that is the main instrument panel. The heads up display failed as well. The car kept running, but I could see any information such as my speed, my battery level or any of the other usual information. I could not reboot the system by myself when I called the dealership, but they said that after I handed it over to them, that it was rebooting. I took it…
Owner-reported narrative. Look up ODI 11632048 at NHTSA ↗
Owner report 11636503 · 2025-01-17 (January 17, 2025)
HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery …
Owner-reported narrative. Look up ODI 11636503 at NHTSA ↗
Owner report 11636533 · 2025-01-17 (January 17, 2025)
We had our Honda Prologue just a couple weeks and decided to drive to the mountains. On the way up, we got several error messages: "Service High Voltage System", "Service Vehicle Soon" and "Reduced Acceleration, Drive with Care". The car was still driveable, but we could not charge it at were stuck in the mountains. We had to get towed back to the dealer. It was in for a couple days before being returned. They said they had: 1) "Done a hard battery reset"; and 2) serviced the A/C system". The car seems to be working OK but we are wary of…
Owner-reported narrative. Look up ODI 11636533 at NHTSA ↗
Owner report 11636563 · 2025-01-17 (January 17, 2025)
HondaLink app will not connect with vehicle and requires re-activiation with Honda support occasionally. This is a safety concern as I am unable to identify and/or unlock car in an emergency (lost key), nor check tire pressure, and ultimately identify current state of vehicle battery. I have notified manufacturer and have two (2) open cases at this time. Dealer has also been notified. No warning lamps, several messages appear (see attached images). First occurrence was shortly after taking receipt of vehicle (Wednesday 15-Jan) and has o…
Owner-reported narrative. Look up ODI 11636563 at NHTSA ↗
Owner report 11636591 · 2025-01-17 (January 17, 2025)
I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I’m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.
Owner-reported narrative. Look up ODI 11636591 at NHTSA ↗