Gillig LOW FLOOR problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
90 distinct recall campaigns
1,551 mi median reported failure mileage
Scope: 1997 to 2026 model years. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 28.6% |
| Braking behavior | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Tires | 2 |
| Engine | 1 |
| Exterior Lighting:Turn Signal | 1 |
| Seat Belts | 1 |
| Service Brakes | 1 |
Electrical System: 2; Tires: 2; Engine: 1; Exterior Lighting:Turn Signal: 1; Seat Belts: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2004 | 1 |
| 2012 | 1 |
| 2017 | 1 |
| 2019 | 1 |
| 2021 | 1 |
| 2026 | 1 |
2002: 1; 2004: 1; 2012: 1; 2017: 1; 2019: 1; 2021: 1; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10100505 · 2004-11-24 (November 24, 2004)
ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG [phone removed]) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL CONTACTS, LAMP SOCKET WIRING HARNESS FALLING OFF. ANN ARBOR TRANSIT HAS FILED OVER FORTY WARRANTY CLAIMS WITHIN THE ONE YEAR PERIOD ONLY TO BE REJECTED. ANN ARBOR TRANSIT HAS SPOKEN TO GILLIG'S SERVICE MANAGER ONLY TO BE TOLD THAT WE ARE THE ONLY CUSTOMER…
Owner-reported narrative. 1 miles reported. Look up ODI 10100505 at NHTSA ↗
Owner report 11418027 · 2021-05-21 (May 21, 2021)
We have approximately 495 buses that we found out can be started even though the battery disconnect switch is in the "disconnected" position. It will start and run for several minutes until the super capacitor is drained. This is hazardous to maintenance personnel who disconnect the batteries to work on the vehicle, then someone else may start it while that other person is in a dangerous position in the engine compartment.
Owner-reported narrative. Look up ODI 11418027 at NHTSA ↗
Owner report 11759345 · 2026-08-25 (August 25, 2026)
This complaint involves Gillig all-electric transit buses, model years 2024–2026, and a recurring failure of the electric air compressor supplying the air brake system. When the compressor fails, system air pressure drops, resulting in automatic application of the brakes. Unlike a conventional combustion-engine drivetrain, the all-electric drivetrain can continue producing sufficient torque to allow the driver to power through the automatically applied brakes, particularly when the low-air condition occurs while the bus is in motion. This con…
Owner-reported narrative. Look up ODI 11759345 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 9 |
| 2011 | 10 |
| 2012 | 11 |
| 2013 | 17 |
| 2014 | 23 |
| 2015 | 19 |
| 2016 | 20 |
| 2017 | 15 |
| 2018 | 13 |
| 2019 | 12 |
| 2020 | 14 |
| 2021 | 12 |
| 2022 | 11 |
| 2023 | 15 |
| 2024 | 9 |
| 2025 | 4 |
| 2026 | 2 |
2010: 9; 2011: 10; 2012: 11; 2013: 17; 2014: 23; 2015: 19; 2016: 20; 2017: 15; 2018: 13; 2019: 12; 2020: 14; 2021: 12; 2022: 11; 2023: 15; 2024: 9; 2025: 4; 2026: 2
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1997 | 0 | 6 | Not available |
| 1998 | 0 | 10 | +4 |
| 1999 | 0 | 10 | 0 |
| 2000 | 1 | 10 | 0 |
| 2001 | 0 | 10 | 0 |
| 2002 | 0 | 8 | -2 |
| 2003 | 1 | 9 | +1 |
| 2004 | 0 | 8 | -1 |
| 2005 | 0 | 4 | -4 |
| 2006 | 0 | 5 | +1 |
| 2007 | 0 | 8 | +3 |
| 2008 | 1 | 5 | -3 |
| 2009 | 0 | 5 | 0 |
| 2010 | 0 | 9 | +4 |
| 2011 | 0 | 10 | +1 |
| 2012 | 0 | 11 | +1 |
| 2013 | 0 | 17 | +6 |
| 2014 | 1 | 23 | +6 |
| 2015 | 0 | 19 | -4 |
| 2016 | 1 | 20 | +1 |
| 2017 | 0 | 15 | -5 |
| 2018 | 0 | 13 | -2 |
| 2019 | 1 | 12 | -1 |
| 2020 | 0 | 14 | +2 |
| 2021 | 0 | 12 | -2 |
| 2022 | 0 | 11 | -1 |
| 2023 | 0 | 15 | +4 |
| 2024 | 0 | 9 | -6 |
| 2025 | 0 | 4 | -5 |
| 2026 | 1 | 2 | -2 |