2021 Gillig LOW FLOOR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
12 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V291000 · Structure:Body:Door
Reported: 2021-04-23 (April 23, 2021)
Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
Consequence: An open door may strike another vehicle or structure, increasing the risk of a crash.
Remedy: Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗21V487000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2021-06-28 (June 28, 2021)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
Consequence: An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗21V538000 · Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
Reported: 2021-07-15 (July 15, 2021)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.
Consequence: Exposure to high levels of ammonia can increase the risk of injury.
Remedy: Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗21V563000 · Fuel System, Diesel:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2021-07-23 (July 23, 2021)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗22V276000 · Electrical System:12v/24v/48v Battery
Reported: 2022-04-25 (April 25, 2022)
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.
NHTSA campaign record ↗22V436000 · Electrical System:Propulsion System: Cables:Fastener/Connector
Reported: 2022-06-17 (June 17, 2022)
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Consequence: An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
Remedy: Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗22V548000 · Electrical System:Propulsion System:Traction Battery
Reported: 2022-07-28 (July 28, 2022)
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Consequence: A battery short circuit increases the risk of a fire.
Remedy: Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗23V740000 · Power Train:Driveline:Driveshaft
Reported: 2023-11-03 (November 3, 2023)
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗23V812000 · Visibility:Rearview Mirrors/Devices | Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2023-12-04 (December 4, 2023)
Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.
Consequence: An incorrect fuse may overheat and increase the risk of a fire.
Remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
NHTSA campaign record ↗24V958000 · Equipment:Emergency:Fire Supression:Wiring | Electrical System:Wiring:Relays/Solenoids
Reported: 2024-12-20 (December 20, 2024)
Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Consequence: Failure of the fire suppression system can increase the risk of injury during a fire.
Remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.
NHTSA campaign record ↗25V076000 · Equipment:Appliance:Tv/Radio/Speakers
Reported: 2025-02-11 (February 11, 2025)
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Consequence: A monitor that detaches and falls from the ceiling increases the risk of injury.
Remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
NHTSA campaign record ↗26V142000 · Fuel System, Diesel:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2026-03-12 (March 12, 2026)
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Consequence: A damaged fuel line may leak, increasing the risk of a fire.
Remedy: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
NHTSA campaign record ↗