2009 Gillig LOW FLOOR: complaints, problems and recalls

Reported: 2009-09-28 (September 28, 2009)

GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy: GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.

Reported: 2009-12-29 (December 29, 2009)

GILLIG IS RECALLING MODEL YEAR 2008-2009 LOWFLOOR BUSES EQUIPPED WITH Q'STRAINT MAX MOBILITY DEVICE REMOTE RELEASE BELTS USED ON AMERICAN INSIGHT TRANSVERSE FLIP UP SEATS WITH BUILD DATES BETWEEN OCTOBER 2008 AND OCTOBER 2009. THESE DEVICES ARE USED TO RESTRAIN PASSENGERS USING MOBILITY AID PRODUCTS. THE MOBILITY DEVICE RESTRAINT BELTS MAY NOT LOCK AS DESIGNED, AND MAY FAIL TO PROPERLY RESTRAIN THE PASSENGER AND THE MOBILITY DEVICE.

Consequence: IF THE BELT DOES NOT LOCK AND THE MOBILITY DEVICE IS NOT PROPERLY RESTRAINED, THERE IS AN INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.

Remedy: GILLIG IS WORKING WITH AMERICAN SEATING AND WILL REPLACE THE Q'STRAINT MAX REMOTE RELEASE BELTS WITH Q'STRAINT QRT DELUXE REMOTE RELEASE BELTS FREE OF CHARGE. AMERICAN SEATING IS HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE AMERICAN SEATING'S DEFECT REPORT 09E-065. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 29, 2010. OWNERS MAY CONTACT AMERICAN SEATING'S SERVICE MANAGER SHERRY AELLEN AT 1-616-732-6484 AND GILLIG AT 1-800-735-1500.

Reported: 2014-06-23 (June 23, 2014)

Gillig, LLC (Gillig) is recalling certain model year 2007-2014 Lowfloor transit buses manufactured September 26, 2007, through January 24, 2014. In the affected vehicles, the engine oil sampling hose may leak oil due to being routed too closely to hot engine exhaust components.

Consequence: If the sampling hose leaks oil in the presence of hot engine engine exhaust components, there is an increased risk of fire.

Remedy: Gillig will notify owners, and dealers will inspect the oil sampling hose. If the hose is routed too closely, the hose will be removed, replaced and rerouted to provide appropriate clearance of the hot components. The recall is expected to begin in early August 2014. Owners may contact Gillig customer service at 1-800-735-1500.

Reported: 2017-02-24 (February 24, 2017)

Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The reduced visibility of the turn signals may increase the risk of a crash.

Remedy: Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Reported: 2018-06-20 (June 20, 2018)

Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The reduced visibility of the turn signals can increase the risk of a crash.

Remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.