2022 Chrysler PACIFICA PLUG-IN HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
115 owner complaints analyzed
0 distinct recall campaigns
31,035 mi median reported failure mileage
Scope: 2022 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 55 of 115 complaints (47.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 34 | 29.6% |
| Engine operation | 27 | 23.5% |
| Electrical and battery issues | 23 | 20.0% |
| Braking behavior | 12 | 10.4% |
| Steering behavior | 7 | 6.1% |
| Fuel system concerns | 1 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 55 |
| Engine | 53 |
| Electrical System | 40 |
| Unknown Or Other | 22 |
| Fuel/Propulsion System | 21 |
| Vehicle Speed Control | 10 |
| Hybrid Propulsion System | 6 |
| Service Brakes | 3 |
Power Train: 55; Engine: 53; Electrical System: 40; Unknown Or Other: 22; Fuel/Propulsion System: 21; Vehicle Speed Control: 10; Hybrid Propulsion System: 6; Service Brakes: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 101 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 13 |
| 2023 | 49 |
| 2024 | 46 |
| 2025 | 6 |
| 2026 | 1 |
2022: 13; 2023: 49; 2024: 46; 2025: 6; 2026: 1
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 34 complaint narratives. Engine operation appears in 27 complaint narratives. Electrical and battery issues appears in 23 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11481385 · 2022-08-26 (August 26, 2022)
Wife was driving on the highway at highway speeds (using gas propulsion, not electric) and car shut off without warning, lost all propulsion, alerting me to "Shift to park" to start the car. No prior warnings of anything being wrong with the car. Had to pull over on the highway to stop. Took several minutes to be able to shift to park, turn the car off, and restart the car. After incident, the check engine light came on. Took the nearest dealership who advised the check engine light was off and there was nothing they could do to repair it - tol…
Owner-reported narrative. Look up ODI 11481385 at NHTSA ↗
Owner report 11481489 · 2022-08-27 (August 27, 2022)
While driving approximately 35mph and without any warning, the vehicle suddenly slammed on the brakes and came to a stop in the middle of the road. If another vehicle had been following behind there could have been a collision. The forward collision alert might have gone off; afterwards most of the warning lights were on. We were able to slowly power through the brakes to a nearby parking lot. We could not turn off the car or put the transmission in Park or Neutral, it was completely immobilized. All of the transmission lights were on and could…
Owner-reported narrative. Look up ODI 11481489 at NHTSA ↗
Owner report 11494519 · 2022-11-22 (November 22, 2022)
We were driving our Chrysler Pacifica hybrid on the highway and it stalled and said put into park and completely turned off. When we pulled over to the side of the road, the car would not start and had to be towed to the dealership. It was very unsafe and not the first time that our car has turned off.
Owner-reported narrative. Look up ODI 11494519 at NHTSA ↗
Owner report 11498346 · 2022-12-21 (December 21, 2022)
I was driving on a 40 mph road when the minivan flashed a message on the dashboard that the engine was off and I needed to put the car in Park to restart it- essentially the car stalled while I was driving 40 mph. Luckily it was 10 pm with few cars around and I was able to merge across 4 lanes and turn on a side street as the car rolled to a stop against a curb. I tried for 5 minutes to do as the car message was indicating- put the car in Park, turn the engine on, but the car would not return to normal function, Drive would not engage, the car …
Owner-reported narrative. Look up ODI 11498346 at NHTSA ↗
Owner report 11479090 · 2022-08-12 (August 12, 2022)
While driving on the freeway using adaptive cruise control, the display indicated that the adaptive cruise control was canceled. I did not cancel the adaptive cruise control. The vehicle decelerated and appeared to turn off completely. The gas peddle did not respond, I was unable to accelerate. The screen then displayed “push button to start”, as though the car was off. I was able to pull onto the shoulder of the freeway, toggle the car into park, and press the start button while pressing the break. Then, the screen display battery light and ch…
Owner-reported narrative. Look up ODI 11479090 at NHTSA ↗
Owner report 11491241 · 2022-10-27 (October 27, 2022)
Twice while driving on the highway the accelerator stopped working and the dash acted as if the car was off - it instructed to hold the brake and press the start button to turn it on. After coasting over to the side of the road I was able to put it in park, but pressing the power button did not turn it off. The check engine light and battery light were both on (they turned on as soon as the car "shut off") We had to disconnect the 12V battery and reconnect it to reset the system and then it started normally - we googled the problem to find t…
Owner-reported narrative. Look up ODI 11491241 at NHTSA ↗
Owner report 11468705 · 2022-06-10 (June 10, 2022)
Uconnect system not working correctly. Cannot turn off climate control, Cannot get fire tvs to work reliably, no dvd player like we ordered, Uconnect and fire tvs cut out,Cannot change radio stations on steering wheel or volume, onily works when it wants to. Problem is when your driving on freeway and its not working it causes you to fight with it and pull over shut off the van and restart this could cause a serious accident and with kids in the van im not ok with this. This sterted the day we got it , we ordered this van in December 2021 expe…
Owner-reported narrative. Look up ODI 11468705 at NHTSA ↗
Owner report 11502913 · 2023-01-21 (January 21, 2023)
Vehicle lost ability to accelerate on highway engine shit off, lost power steering, dashboard read “press break and push button to start” as though vehicle were turned off. Dashboard displayed default message “service hybrid electric vehicle system”. Happened 3 times in span of 3 days. 2 of which were on the highway, the 3rd was on exit ramp of highway. The inability to accelerate/loss of power steering while driving is a huge safety concern. We called dealership, service manager immediately acknowledged safety concern and picked up vehicle at …
Owner-reported narrative. Look up ODI 11502913 at NHTSA ↗
Owner report 11631358 · 2024-12-18 (December 18, 2024)
While driving on a road, vehicle came to a sudden stop and began bucking wildly. Dash indicator said to place vehicle in park, but gear selector knob was unresponsive the first few tries, but was eventually successful. Attempted to put in drive to move from roadway and vehicle began bucking again, bucking continued regardless of gear selected. Attempted to place vehicle in neutral for tow truck, and bucking continued in neutral. Two children and two adults were placed in danger when the vehicle came to a sudden stop on a road and could not be …
Owner-reported narrative. Look up ODI 11631358 at NHTSA ↗