Chrysler PACIFICA PLUG-IN HYBRID electrical problems
165 complaint narratives mention electrical terms.
Key facts
613 owner complaints analyzed
12 distinct recall campaigns
12,350 mi median reported failure mileage
Scope: 2017 to 2026 model years. Data snapshot: . 191 complaints include usable failure mileage.
Electrical and battery issues evidence
165 of 613 complaints match this topic (26.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10993716 · 2017-06-07 (June 7, 2017)
DRIVING ON INTERSTATE WHEN THE CAR BASICALLY LOST FORWARD DRIVE IN THE MIDDLE OF THE HIGHWAY. WAS IN TRAFFIC, GOING APPROXIMATELY 5MPH WITH THE ADAPTIVE CRUISE CONTROL ON, BRAKED FOR SLOWING TRAFFIC AND ON TRYING TO RE-ACCELERATE GOT NO POWER. AND DRIFTED SLOWLY TO A STOP WHILE TRYING TO RE-ENGAGE DRIVE. VEHICLE IS PHEV, WAS RUNNING ON BATTERY WITH PLENTY OF CHARGE AT THE TIME AND PLENTY OF GAS FOR HYBRID GAS ENGINE BACKUP, BUT NEITHER PROVIDED POWER. TRIED UNSUCCESSFULLY TO TURN THE CAR OFF, RESTART, RESET, ETC., BUT NOTHING WORKED DESPITE P…
Owner-reported narrative. 230 miles reported. Look up ODI 10993716 at NHTSA ↗
Owner report 11083424 · 2018-04-05 (April 5, 2018)
THREE NOTABLE ISSUES. FIRST, THE ELECTRICAL SYSTEM RANDOMLY CRASHES AND I RECEIVE A HUGE GLARING 9-1-1 ERROR SCREEN THAT THE VEHICLE PHONE SYSTEM NEEDS SERVICE. SECOND, THE ONBOARD CHARGING SYSTEM DOES NOT CHARGE CORRECTLY LEADING ME TO BELIEVE FAILURE IS OCCURING. LASTLY, THE DRIVERS AUTOMATIC SIDE SLIDING DOOR OFTEN MALFUNCTIONS WHICH COULD CAUSE INJURY
Owner-reported narrative. 300 miles reported. Look up ODI 11083424 at NHTSA ↗
Owner report 11104053 · 2018-06-26 (June 26, 2018)
WHILE DRIVING 45 MPH ON 4-LANE DIVIDED SURFACE STREET, A WARNING CHIME SOUNDED, ALL THE DASH LIGHTS ILLUMINATED, AND THE ENGINE DIED. ONCE STOPPED, WAS UNABLE TO RESTART THE ENGINE. ALL THE LIGHTS REMAINED ON, AS DID THE RADIO, ETC. WAS ABLE TO 'START' THE SYSTEM IN ORDER TO PUT IT IN NEUTRAL AND GET PUSHED TO SIDE OF ROAD. ENGINE WOULD STILL NOT TURN OVER. ELECTRONICS REMAINED ON - WOULD NOT TURN OFF EVEN WHEN DOOR WAS OPENED. TOW TRUCK DRIVER PULLED A SWITCH TO ENABLE HIM TO PUT IT IN NEUTRAL AND THE ENGINE STARTED. APPARENTLY WHEN THAT HAPPE…
Owner-reported narrative. 9,500 miles reported. Look up ODI 11104053 at NHTSA ↗
Owner report 11232530 · 2019-07-16 (July 16, 2019)
THE MOST RECENT OCCURRENCE- OF MANY- WHERE THE VEHICLE NOT OPERATING AS IT WAS SHIFTED TO/ NOT STAYING ON/OR TURNING OFF WHEN THE IGNITION BUTTON IS PRESSED IS AS FOLLOWS. IN A (FLAT) PARKING LOT THE VAN WAS PARKED AND TURNED OFF> THE BRAKE WAS PRESSED> THE IGNITION BUTTON WAS PRESSED TO TURN THE VAN TO 'ON' AND THE WORD 'RUN' WAS ILLUMINATED- IT WAS RUNNING IN FULL ELECTRIC MODE WITH A BATTERY OF ~85% > THE SHIFT KNOB WAS TURNED FROM P TO R> THE VAN WAS REVERSED OUT OF A PARKING SPOT > THE BRAKE WAS PRESSED AND THE SHIFT KNOB WAS SPUN TO D >…
Owner-reported narrative. 15,481 miles reported. Look up ODI 11232530 at NHTSA ↗
Owner report 11235056 · 2019-07-26 (July 26, 2019)
ON THREE SEPERATE OCCASIONS OVER THE PAST FIVE MONTHS, I HAVE ENCOUNTERED THE SAME ISSUE. WHILE DRIVING BETWEEN 75-80MPH ON THE HIGHWAY WITH 32-44% LIFE ON THE HYBRID BATTERY, THE VEHICLE HAS SHUT OFF THE ENGINE. A MESSAGE COMES UP ON THE CLUSTER THAT I MUST PUT THE VEHICLE IN PARK TO DRIVE. THE ACCELERATOR DOES NOTHING AND POWER STEERING IS LOST. I MUST COAST OFF THE HIGHWAY. ONCE PARKED, THE VEHICLE IS IN A STATE THAT CANNOT BE TURNED ON/OFF. THE VEHICLE START BUTTON SHOWS THAT THE VEHICLE IS ON, BUT THE ENGINE IS STILL OFF. ALL OTHER …
Owner-reported narrative. 30,689 miles reported. Look up ODI 11235056 at NHTSA ↗