Bmw 328XI problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
460 owner complaints analyzed
8 distinct recall campaigns
65,620 mi median reported failure mileage
Scope: 2006 to 2016 model years. Data snapshot: . 322 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 145 of 460 complaints (31.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 99 | 21.5% |
| Steering behavior | 37 | 8.0% |
| Engine operation | 32 | 7.0% |
| Fuel system concerns | 32 | 7.0% |
| Braking behavior | 30 | 6.5% |
| Transmission and shifting | 12 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 145 |
| Engine | 110 |
| Air Bags | 81 |
| Unknown Or Other | 41 |
| Power Train | 32 |
| Engine And Engine Cooling | 29 |
| Fuel/Propulsion System | 29 |
| Latches/Locks/Linkages | 28 |
Electrical System: 145; Engine: 110; Air Bags: 81; Unknown Or Other: 41; Power Train: 32; Engine And Engine Cooling: 29; Fuel/Propulsion System: 29; Latches/Locks/Linkages: 28
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 44 |
| 25,000 to 49,999 | 69 |
| 50,000 to 74,999 | 69 |
| 75,000 to 99,999 | 65 |
| 100,000 to 149,999 | 65 |
| 150,000 and above | 10 |
Under 25,000: 44; 25,000 to 49,999: 69; 50,000 to 74,999: 69; 75,000 to 99,999: 65; 100,000 to 149,999: 65; 150,000 and above: 10
25,000 to 49,999 miles has the most reports with usable mileage (69). 138 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 8 |
| 2010 | 16 |
| 2011 | 21 |
| 2012 | 19 |
| 2013 | 30 |
| 2014 | 44 |
| 2015 | 38 |
| 2016 | 44 |
| 2017 | 63 |
| 2018 | 90 |
| 2019 | 24 |
| 2020 | 11 |
| 2021 | 10 |
| 2022 | 20 |
| 2023 | 2 |
| 2024 | 13 |
| 2025 | 7 |
2009: 8; 2010: 16; 2011: 21; 2012: 19; 2013: 30; 2014: 44; 2015: 38; 2016: 44; 2017: 63; 2018: 90; 2019: 24; 2020: 11; 2021: 10; 2022: 20; 2023: 2; 2024: 13; 2025: 7
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 99 complaint narratives. Steering behavior appears in 37 complaint narratives. Engine operation appears in 32 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10402556 · 2011-05-24 (May 24, 2011)
CAR DIED OUT OF NO WHERE WHO NOT START WOULD NOT JUMP START HAD TO HAVE IT TOWED FOR BIG MONEY ON A FLAT BED WITH SKATES. I WAS HOURS AWAY FROM HOME. STEERING COLUMN AND A NEW BATTERY OVER $1600. *TR
Owner-reported narrative. 120,000 miles reported. Look up ODI 10402556 at NHTSA ↗
Owner report 10407416 · 2011-06-19 (June 19, 2011)
NONE OF MY DOORS WILL UNLOCK IN MY 2007 328XI WITH ONLY 52,000 MILES. I HAVE TO ROLL DOWN THE WINDOW AND USE THE MANUAL KEY AND THEN IT ONLY UNLOCK MY DRIVER DOOR...ALL OTHER DOORS AND THE GAS TANK WILL NOT UNLOCK....NOT EVEN PULLING THE HANDLES FROM THE INTERIOR. THIS IS A VERY BAD DESIGN FLAW AND A MAJOR SAFETY HAZARD. I HAVE A 5 AND A 2 YEAR OLD. WHAT IF I WERE TO HAVE AN EMERGENCY WHERE MY BATTERY WERE TO DIE AND THE WINDOWS WERE UP. I AND MY CHILDREN WOULD PERISH IN THE HEAT OF OUR GEORGIA SUMMER. THE ENGINEERS NEED TO FIX THIS SAFET…
Owner-reported narrative. 52,000 miles reported. Look up ODI 10407416 at NHTSA ↗
Owner report 10285467 · 2009-09-28 (September 28, 2009)
DASHBOARD INDICATES, "ELECTRIC STEERING LOCK ENGAGED". CAR IS CURRENTLY DRIVABLE, HOWEVER THE DEALER HAS INFORMED ME THAT THIS HAS HAPPENED OFTEN IN THIS YEAR AND MODEL OF BMW, AND WILL CONTINUE TO WORSEN UNTIL THE CAR WILL NO LONGER TURN ON. THE MALFUNCTIONING FEATURE (STEERING WHEEL LOCK) HAS BEEN REMOVED FROM SUBSEQUENT MODELS, INDICATING THAT THE MANUFACTURER RECOGNIZES THE MALFUNCTION. REPAIR INCLUDES REPLACEMENT OF THE ENTIRE STEERING COLUMN, COST TO REPAIR IS APPROXIMATELY $1300. *TR
Owner-reported narrative. 72,000 miles reported. Look up ODI 10285467 at NHTSA ↗
Owner report 10379694 · 2011-01-31 (January 31, 2011)
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A RIGHT HAND TURN, THE CONTACT STATED THAT THE STEERING WHEEL BECAME STUCK, CAUSING HIM TO HIT A WALL. THE VEHICLE WAS TOWED TO THE DEALER WHO FILED A REPORT WITH THE MANUFACTURER. THE MANUFACTURER CONDUCTED AN INVESTIGATION WHICH WAS INCONCLUSIVE. THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. A POLICE REPORT WAS AVAILABLE. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. Look up ODI 10379694 at NHTSA ↗
Owner report 10470785 · 2012-08-15 (August 15, 2012)
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A KEYLESS IGNITION START AND THE ENGINE WOULD NOT START. IN ADDITION, THE BATTERY FAILED TO JUMP START. AFTER WAITING FORTY EIGHT HOURS THE ENGINE STARTED UPON ENGAGING THE PUSH BUTTON IGNITION. THE FAILURE OCCURRED SIX TIMES. ON A SEPARATE OCCASION WHEN DRIVING THE ENGINE STALLED WITHOUT WARNING AND RESTARTED IMMEDIATELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THERE WAS NO TROUBLE DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE …
Owner-reported narrative. 85,000 miles reported. Look up ODI 10470785 at NHTSA ↗
Owner report 10500567 · 2013-02-26 (February 26, 2013)
THE ENGINE STALLED WHILE DRIVING ON FREEWAY AND WOULD NOT START AFTER THAT. DEALER REPLACED FUEL PUMP BUT IT HAPPENED AGAIN AFTER A WEEK. THIS TIME DEALER REPLACED THE FUEL SENSOR. FIRST TIME THE CAR STALLED ON LOCAL STREET BUT 2ND TIME ON THE FREEWAY. HAD TO TOW TO DEALER BOTH THE TIMES. LOSING ENGINE POWER AT HIGHWAY SPEED IS DANGEROUS AND COULD CAUSE FATAL ACCIDENT. AFTER A WEEK THE ENGINE SUDDENLY LOST MOST OF THE POWER AT HIGHWAY SPEED AND NOW DRIVES AT MAX 50MPH OR SO. DEALER IS STILL TRYING TO TROUBLESHOOT THE CAR, ROOT CAUSE UNKNOWN. AL…
Owner-reported narrative. 54,000 miles reported. Look up ODI 10500567 at NHTSA ↗
Owner report 10364290 · 2010-11-06 (November 6, 2010)
I HAVE A 1999 BMW 328I THAT I PURCHASED IN 2005 FOR $25,000 I JUST PURCHASED A 2007 BMW 328XI ON MAY WITH 54K MILES ON 11/1/10 IT TURNED OUT THAT I BOUGHT A $35,000 DEATH TRAP WITH THE DOORS NOT OPENING OR THE GAS TANK TO TAKE IT TO THE DEALERSHIP SO NOW IT JUST SITS THERE IN MY DRIVEWAY. MY 1999 WITH STILL DOES THAT SAME PROBLEM BUT OFF AND ON NOT LIKE THIS 2007 DEATH TRAP. I'M NEVER EVER BUYING A BMW AGAIN. *TR
Owner-reported narrative. 56,000 miles reported. Look up ODI 10364290 at NHTSA ↗
Owner report 10325606 · 2010-04-14 (April 14, 2010)
AFTER ALMOST FOUR YEARS OF OWNERSHIP THE BRAKE BECAME HARD AND DIDN'T WANT TO DEPRESS UPON STARTING. SINCE YOU HAVE TO DEPRESS THE BRAKE TO START THE CAR, THIS CREATED HARD STARTING PROBLEMS. IT SEEMS TO BE LINKED TO COLD WEATHER AND A COLD CAR (WHEN THE CAR HASN'T BEEN OPERATED FOR A WHILE). THE DEALER PERFORMED A REPAIR PER A TECHNICAL SERVICE BULLETIN AND IMPLIED THIS WOULD FIX THE PROBLEM. WHEN IT DIDN'T THEY FIRST CONTACTED BMW OF NORTH AMERICA, THEN TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM AND THIS WAS NORMAL OPERATION FOR THE CAR.…
Owner-reported narrative. 33,000 miles reported. Look up ODI 10325606 at NHTSA ↗
Owner report 11461206 · 2022-04-18 (April 18, 2022)
The contact owned a 2006 BMW 328XI. The contact stated while his son was driving approximately 50 MPH on a slick road, the vehicle made a loud boom sound. There were no warning lights on the instrument panel. The driver depressed the brake pedal and the vehicle skidded into a telephone pole where the front of the vehicle caught on fire. All air bags deployed. The vehicle was destroyed by fire and the origin was unknown. The driver pulled the passenger out while the vehicle was on fire. The passenger sustained a concussion and was required to be…
Owner-reported narrative. 200,000 miles reported. Look up ODI 11461206 at NHTSA ↗
Owner report 10345692 · 2010-07-27 (July 27, 2010)
I PURCHASED A USED 2007 BMW 328XI COUPE WITH THE ZF 6-19 AUTOMATIC TRANSMISSION. (NOT THE ZF 6-19 TU) TWO WEEKS AFTER THE PURCHASE I WAS TRAVELING AT A STEADY 45 MPH & HAD TO BRAKE QUICKLY TO ABOUT 5 MPH. I THEN IMMEDIATELY HIT THE GAS TO ACCELERATE AWAY, AND THE CAR DID NOT RESPOND FOR AN UNACCEPTABLE PERIOD OF TIME. DEALERSHIP COULDN'T FIND THE PROBLEM. I TESTED THE CAR & DETERMINED THAT WHEN THE VEHICLE WAS IN TOP (6TH) GEAR, AND WAS BRAKED RAPIDLY DOWN TO A SPEED NEEDING A SUBSTANTIALLY LOWER GEAR, THE TRANSMISSION REMAINS IN 6TH. WHEN …
Owner-reported narrative. 25,500 miles reported. Look up ODI 10345692 at NHTSA ↗
Owner report 10585615 · 2014-04-30 (April 30, 2014)
I AM AN OWNER OF A 2007 BMW 328XI. TWO MONTHS AGO, I BROUGHT MY CAR TO A BMW DEALERSHIP FOR CHECK ENGINE LIGHT ISSUE. THEY TOLD ME THAT CYLINDER 6 WAS THE PROBLEM. SO THEY FIXED CYLINDER 6 AND REPLACED ALL SPARK PLUGS. ON 24-APR-2014, MY WIFE DROVE THE CAR TO WORK AND CAME HOME. THAT EVENING SHE TOOK THE KIDS TO AN EVENT AT THEIR SCHOOL AND PARKED THE CAR. AFTER THE EVENT, SHE TRIED BACKING THE CAR AND THE CAR WON'T GO INTO REVERSE. SO, I DROPPED THE CAR OFF TO THE DEALER SHIP AND AFTER THEY COMPLETED THEIR DAGNOSTIC TEST, THEY TOLD ME THA…
Owner-reported narrative. 93,000 miles reported. Look up ODI 10585615 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2006 | 3 |
| 2007 | 4 |
| 2008 | 3 |
| 2009 | 4 |
| 2010 | 3 |
| 2011 | 3 |
| 2012 | 4 |
| 2013 | 2 |
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 1 |
2006: 3; 2007: 4; 2008: 3; 2009: 4; 2010: 3; 2011: 3; 2012: 4; 2013: 2; 2014: 3; 2015: 2; 2016: 1