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2013 Bmw 328XI: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

27 owner complaints analyzed

2 distinct recall campaigns

33,121 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 24 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 7 of 27 complaints (25.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation311.1%
Fuel system concerns311.1%
Transmission and shifting27.4%
Braking behavior27.4%
Steering behavior27.4%
Electrical and battery issues13.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
7
Power Train
7
Air Bags
3
Unknown Or Other
3
Electrical System
2
Fuel/Propulsion System
2
Service Brakes
2
Structure:Body
2
Component breakdown data
CategoryCount
Engine7
Power Train7
Air Bags3
Unknown Or Other3
Electrical System2
Fuel/Propulsion System2
Service Brakes2
Structure:Body2

Engine: 7; Power Train: 7; Air Bags: 3; Unknown Or Other: 3; Electrical System: 2; Fuel/Propulsion System: 2; Service Brakes: 2; Structure:Body: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
13
50,000 to 74,999
1
75,000 to 99,999
2
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,99913
50,000 to 74,9991
75,000 to 99,9992
100,000 to 149,9990
150,000 and above0

Under 25,000: 8; 25,000 to 49,999: 13; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (13). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
8
2015
3
2016
2
2017
3
2018
7
2019
4
Complaints over time data
CategoryCount
20148
20153
20162
20173
20187
20194

2014: 8; 2015: 3; 2016: 2; 2017: 3; 2018: 7; 2019: 4

Pattern summary

Engine leads the component reports. Engine operation appears in 3 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10561821 · 2014-01-28 (January 28, 2014)

I RECEIVED A SERVICE REQUIRED LIGHT TO BRING IN FOR SERVICE. AFTER I RECEIVED THE FIRST OIL CHANGE WITHIN THE NEXT 3 MONTHS I HAD TO ADD OIL TO THE CAR CONSISTENTLY. I BROUGHT THE CAR BACK IN FOR SERVICE ON 11/20/2013 - 15,240 MILES I WAS ADVISED ALL THE SYSTEMS WERE RESET AND THE IF THE ADD OIL LIGHT CAME BACK ON TO BRING THE CAR BACK INTO FOR SERVICE BUT DO NOT ADD OIL. THE ADD OIL LIGHT CAME ON AGAIN ON 12/2/2013 AND I BROUGHT THE CAR BACK INTO SERVICE ON 12/9/2013 - 15,975. DURING THIS TIME ONLY 735 MILES WERE DRIVEN HOWEVER THE LIGHT C…

Owner-reported narrative. 10,748 miles reported. Look up ODI 10561821 at NHTSA ↗

Owner report 10562639 · 2014-02-03 (February 3, 2014)

TL* THE CONTACT OWNS A 2013 BMW 328LI. THE CONTACT WAS APPROACHING AN INTERSECTION AT 15 MPH WHEN THE E BRAKES FAILED. THE CONTACT SUBSEQUENTLY CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THE CONTACT WAS NOT INFORMED OF ANY DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10562639 at NHTSA ↗

Owner report 10578165 · 2014-04-08 (April 8, 2014)

IN LIGHT OF RECENT HEARINGS INTO GM FAILURE TO CORRECT VEHICLE ISSUES RESULTING IN DEATHS, AND BMW PAST HISTORY OF NOT REPORTING MALFUNCTIONS I SUBMIT THE FOLLOWING: ON 2 OCCASIONS WHILE DRIVING ON A HIGH SPEED HIGHWAY THE ENGINE MALFUNCTION INDICATOR CAME ON, THE VEHICLE LOST POWER AND STARTED TO VIBRATE VIOLENTLY. I WAS ABLE TO GET OFF THE HIGHWAY AND THE VEHICLE WAS RETURNED TO BMW FOR REPAIR. I WAS TOLD THAT IN BOTH INCIDENTS IT WAS COMPUTER ERROR. I DON'T BELIEVE THEM ESPECIALLY WHEN THEY WILL NOT RETURN MY PHONE CALLS AND E-MAILS, AND I W…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10578165 at NHTSA ↗

Owner report 10598135 · 2014-06-13 (June 13, 2014)

I WAS DRIVING ON I-84 AND HEARD A LOUD EXPLOSION FOLLOWED BY WHAT SOUNDED LIKE GOLF BALL SIZE HAIL HITTING MY CAR. LUCKILY, I WAS ABLE TO KEEP CONTROL OF THE CAR AND PULLED OVER WHEN IT WAS SAFE TO DO SO. THE SUNROOF OF MY CAR HAD EXPLODED. THERE WERE NO TRUCKS IN THE VICINITY, I WAS NOT GOING UNDER AN OVERPASS, NOR ANY OTHER CIRCUMSTANCE THAT COULD HAVE CAUSED THE DAMAGE. I CALLED BMW ASSIST AND WAS TOLD TO DRIVE THE CAR TO THE DEALERSHIP. AT THE DEALERSHIP IT WAS DETERMINED THAT THE SUNROOF EXPLODED OUTWARD AND THAT THEY WOULD DO AN INVE…

Owner-reported narrative. 9,807 miles reported. Look up ODI 10598135 at NHTSA ↗

Owner report 10605769 · 2014-06-24 (June 24, 2014)

I WAS DRIVING AT 55 MILES PER HOUR, AT 5:30 PM IN A VERY BUSY HIGHWAY, AND THE CAR COME TO A FULL STOP. THIS WAS VERY NERVE WRECKING. I AM SO THANKFUL THAT THE PERSON BEHIND ME DID NOT CRASH. THE CAR IS STILL DOING FUNNY HOLDINGS OF SPEED AT TIMES. *TR

Owner-reported narrative. 3,597 miles reported. Look up ODI 10605769 at NHTSA ↗

Owner report 10617713 · 2014-07-30 (July 30, 2014)

WHILE DRIVE ON A CITY STREET AROUND 30 MPH A WARNING SUDDENLY APPEARED INDICATING A POWER TRAIN MALFUNCTION WHICH IMMEDIATELY REDUCED POWER. FORTUNATELY I WAS COMING UPON A RED LIGHT. PROCEEDED TO PULL OVER AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE STARTING IT AGAIN. AFTER I STARTED THE CAR, THE WARNING DID NOT REAPPEAR. DROVE THE CAR FOR A FEW MORE BLOCKS, BUT THE WARNING HAS NOT RETURNED. WILL CONTINUE TO MONITOR. *TR

Owner-reported narrative. 9,915 miles reported. Look up ODI 10617713 at NHTSA ↗

Owner report 10651043 · 2014-10-29 (October 29, 2014)

ENGINE LIGHT APPEARED WHICH IS RESULTING IN A REPLACEMENT OF THE THERMOSTAT. *TR

Owner-reported narrative. 25,000 miles reported. Look up ODI 10651043 at NHTSA ↗

Owner report 10654087 · 2014-11-11 (November 11, 2014)

WHEN I STARTED THE CAR UP THE PARKING LIGHT MALFUNCTION LIGHT CAME ON. THIS IS 7 DAYS AFTER I GOT THE CAR OUT OF THE SHOP FOR THE ENGINE LIGHT ON. *TR

Owner-reported narrative. 30,241 miles reported. Look up ODI 10654087 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V520000 · Exterior Lighting

Reported: 2015-08-17 (August 17, 2015)

BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.

NHTSA campaign record ↗
24V608000 · Electrical System:Wiring:Connectors/Plugs/Receptacles | Engine And Engine Cooling:Cooling System:Pump

Reported: 2024-08-13 (August 13, 2024)

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Consequence: An electrical short increases the risk of a fire.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗