2014 Bmw 328XI: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
3 distinct recall campaigns
25,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 13 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 17 complaints (17.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 4 | 23.5% |
| Fuel system concerns | 3 | 17.6% |
| Engine operation | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Engine And Engine Cooling | 3 |
| Structure:Body | 3 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Engine | 2 |
| Fuel/Propulsion System | 2 |
| Exterior Lighting | 1 |
Electrical System: 3; Engine And Engine Cooling: 3; Structure:Body: 3; Unknown Or Other: 3; Air Bags: 2; Engine: 2; Fuel/Propulsion System: 2; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 4; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2024 | 2 |
| 2025 | 1 |
2014: 2; 2015: 4; 2016: 2; 2017: 2; 2018: 2; 2019: 1; 2020: 1; 2024: 2; 2025: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 4 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10616826 · 2014-07-28 (July 28, 2014)
TL* THE CONTACT OWNS A 2014 BMW 328I. THE CONTACT STATED WHILE SHE WAS UNABLE TO SEE PROPERLY IN HER SIDE MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO FIND A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Owner-reported narrative. 6,000 miles reported. Look up ODI 10616826 at NHTSA ↗
Owner report 10660304 · 2014-11-23 (November 23, 2014)
BMW 328XI WAS T-BONED BY TOYOTA HIGHLANDER ON DRIVER'S SIDE OF BMW. HIGH IMPACT WITH SUBSTANTIAL DAMAGE AND BODILY INJURY. BMW AIRBAGS FAILED TO DEPLOY. *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 10660304 at NHTSA ↗
Owner report 10671488 · 2015-01-09 (January 9, 2015)
TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING BETWEEN 15- 25 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE TEETH, LEFT SIDE OF THE FACE, AND THE JAW THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT DENTAL AND PLASTIC SURGERY WERE REQUIRED FOR THE INJURIES. A POLICE REPORT WAS FILED. THE SPECIFICS OF THE CONDITION OF THE VEHICLE WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10671488 at NHTSA ↗
Owner report 10748886 · 2015-08-15 (August 15, 2015)
WAS DRIVING AT 45 MPH WHEN SUN ROOF GLASS BROKE WITH OUT ANY THING HITTING IT GLASS CUT ME ON MY RIGHT HAND ARM GLASS WENT EVERY PLACE IN MY FACE
Owner-reported narrative. 36,000 miles reported. Look up ODI 10748886 at NHTSA ↗
Owner report 10778926 · 2015-10-01 (October 1, 2015)
FUEL PUMP FAILURE AT 13,000 MILES. CAR STOPPED RUNNING ON A SUBURBAN ROAD AT NIGHT REQUIRING TOWING TO A BMW DEALER. THERE IS A RECALL FOR BMW FUEL PUMPS BUT MY CAR WASN'T LISTED UNDER THE RECALL. BMW DID REPLACE THE FUEL PUMP UNDER WARRANTY.
Owner-reported narrative. 13,000 miles reported. Look up ODI 10778926 at NHTSA ↗
Owner report 10789167 · 2015-11-09 (November 9, 2015)
TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 16,842.
Owner-reported narrative. 16,842 miles reported. Look up ODI 10789167 at NHTSA ↗
Owner report 10838974 · 2016-02-29 (February 29, 2016)
SATURDAY FEB. 06, 2016 APPROX. 7/8 PM AFTER STOPPING AT A LIGHT WE EXPERIENCED A FEELING OF THE CAR NOT WANTING TO GO. AFTER PASSING THE LIGHT THE CAR BEGAN TO SLOW DOWN THEN STOP. WE TRIED STARTING BUT IT WOULDN'T. I CALLED BMW ASSIST BY PRESSING THE OVERHEAD BUTTON. THEY CALLED A TOW TRUCK. WE WERE PICKED UP BY FAMILY IN AN AREA SURROUNDED BY SNOW AND NO HOUSES IN SIGHT. I LEFT EVERYTHING IN THE CAR EXPECTING TO GET IT BACK WITHIN A COUPLE OF DAYS. TODAY IS FEB. 29. THEY CHANGED SEVERAL PARTS AND STILL CAN'T GET THE CAR TO RUN.
Owner-reported narrative. 10 miles reported. Look up ODI 10838974 at NHTSA ↗
Owner report 10936832 · 2016-12-21 (December 21, 2016)
ON SEVERAL SEPARATE OCCASIONS CAR GETS IRREGULAR IDLE AT LOW SPEEDS AND THE ENGINE TURNS OFF. NORMALLY HAPPENS WHILE STOPPED, BUT ONCE HAPPENED WHEN I WAS PERFORMING A SHARP AND SLOW U-TURN. NOT SAFE. ON ONLINE FORUMS, I SEE THAT OTHER PEOPLE ARE HAVING THIS ISSUE TOO. *TR
Owner-reported narrative. 48,000 miles reported. Look up ODI 10936832 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V189000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2015-03-31 (March 31, 2015)
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗15V520000 · Exterior Lighting
Reported: 2015-08-17 (August 17, 2015)
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
NHTSA campaign record ↗24V608000 · Electrical System:Wiring:Connectors/Plugs/Receptacles | Engine And Engine Cooling:Cooling System:Pump
Reported: 2024-08-13 (August 13, 2024)
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗